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Legends Car & Van Rentals Customer Service Phone, Email, Contacts

Legends Car & Van Rentals
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legendscarrentals.com

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Legends Car & Van Rentals Complaints 1

ComplaintsBoard
G
3:07 pm EDT

Legends Car & Van Rentals service

I called to reserve a Mustang for what I felt was an important day to me and I wanted to just ride in a nice car with the top down all day. I originally rented a Slingshot from LA Exotic Car Rental. When I arrived to 3607 Pacific Ave Marina Del Rey the business did not exist. Having caught 1hr 15 min Uber ride there I was super pissed. So on my ride back home in Uber I decided to reach out to Legend Car Rental in Los Angeles to rent Something not as cool but cool. They were so pleasant over the phone. They made the reservation over the phone with me and sent an email for me to confirm the lease agreement. They told me all I would have to do was click on reserve and submit payment. That option wasn't available when I received the email so I just opted to do it in person. I arrived 20mins after I made the reservation and immediately felt profiled. I tried to break the ice by sharing with them my already horrible experience prior to arriving. The Caucasian guy was being very rude. He had an attitude and was like your going to have to wait at least 30mins for us to clean it, then he asked the young lady working for them to call and verify my insurance. Needless to say, it was taking them a very long time to verify insurance and to prepare the vehicle. The young lady kept going to another room to talk to the Caucasian guy, it was an extremely uncomfortable feeling and I was already late for an event that began at 10:00 and now it is 11:15. I had been in there office since 10:30 and the event was over at 12noon. After the event, I wanted to ride in style. They claimed they were waiting for a fax from the Insurance company. I thought when you rent a car you can choose to use your insurance or theirs. Any ways this place and the other place totally ruined the day I envisioned having. I truly feel that I was profiled and that is why they were dragging this thing out. I won't ever spend my hard earned money with them or will I recommend anyone of color to them.

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Is Legends Car & Van Rentals Legit?

Legends Car & Van Rentals earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Legends Car & Van Rentals to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Legends Car & Van Rentals is known for their high standards and safety. If you're thinking about dealing with Legends Car & Van Rentals, it's wise to check how they handle complaints.

We found clear and detailed contact information for Legends Car & Van Rentals. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Legends Car & Van Rentals has claimed the domain name for legendscarrentals.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Legendscarrentals.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Legendscarrentals.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • The website belonging to Legends Car & Van Rentals has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

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Overview of Legends Car & Van Rentals complaint handling

Legends Car & Van Rentals reviews first appeared on Complaints Board on Apr 12, 2019. The latest review service was posted on Apr 12, 2019. Legends Car & Van Rentals has an average consumer rating of 1 stars from 1 reviews. Legends Car & Van Rentals has resolved 0 complaints.
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  1. Legends Car & Van Rentals Contacts

  2. Legends Car & Van Rentals phone numbers
    +1 (844) 526-7368
    +1 (844) 526-7368
    Click up if you have successfully reached Legends Car & Van Rentals by calling +1 (844) 526-7368 phone number 0 0 users reported that they have successfully reached Legends Car & Van Rentals by calling +1 (844) 526-7368 phone number Click down if you have unsuccessfully reached Legends Car & Van Rentals by calling +1 (844) 526-7368 phone number 0 0 users reported that they have UNsuccessfully reached Legends Car & Van Rentals by calling +1 (844) 526-7368 phone number
  3. Legends Car & Van Rentals emails
  4. Legends Car & Van Rentals address
    204 Hindry Ave., Inglewood, California, 90301, United States
  5. Legends Car & Van Rentals social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Legends Car & Van Rentals Category
Legends Car & Van Rentals is ranked 114 among 118 companies in the Vehicle Rental and Leasing category

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