Menu
For Business Write a review File a complaint
CB Tax Services Liberty Tax Service Tax service by location in Arlington, TX
Liberty Tax Service

Liberty Tax Service review: Tax service by location in Arlington, TX

R
Author of the review
4:34 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I did my taxes on April 18, 2023, in the evening. My son did not get to send me his 1098T form until the next day. So I called the office again and did not get a hold of anyone. I call the manager next, and she said that she would look into this and see if it made a difference or not. If it didn't make a difference, she said she would just submit it. She said she would call me back. Time past and I never heard from her. I lost track of it myself due to my daily busy schedule. On September 6, I called her and she said she didn't remember. but she remembered me going into another store where she was at. Not sure why she remembered that and didn't remember my phone call. But she said she would look over my tax return and get back to me two days later on Friday, September 8. I have not heard from her, so I reach out to her at 1pm. She said she was with a client and would call me back. Two hour later I did not hear from her, so I called back. Someone else answered the phone and said they would give her the message that she was with a client. Not sure why she is giving me the running around. But after her failing to turn in my taxes, she shows a lack of concern to help resolve this issue.

Desired outcome: I just needed my taxes done.

0 comments
Add a comment

More Liberty Tax Service reviews & complaints

Liberty Tax Service - abuse/fraud against franchise owner 29
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Liberty Tax Service - overcharge & no fee disclosure 26
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Liberty Tax Service - bad business practices 21
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Liberty Tax Service - everything 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Liberty Tax Service - exhorbitant charges 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Liberty Tax Service - will not uphold written policy
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Liberty Tax Service Contacts

  2. Liberty Tax Service phone numbers
    +1 (800) 790-3863
    +1 (800) 790-3863
    Click up if you have successfully reached Liberty Tax Service by calling +1 (800) 790-3863 phone number 0 0 users reported that they have successfully reached Liberty Tax Service by calling +1 (800) 790-3863 phone number Click down if you have unsuccessfully reached Liberty Tax Service by calling +1 (800) 790-3863 phone number 0 0 users reported that they have UNsuccessfully reached Liberty Tax Service by calling +1 (800) 790-3863 phone number
    Head Office
    +1 (866) 871-1040
    +1 (866) 871-1040
    Click up if you have successfully reached Liberty Tax Service by calling +1 (866) 871-1040 phone number 0 0 users reported that they have successfully reached Liberty Tax Service by calling +1 (866) 871-1040 phone number Click down if you have unsuccessfully reached Liberty Tax Service by calling +1 (866) 871-1040 phone number 0 0 users reported that they have UNsuccessfully reached Liberty Tax Service by calling +1 (866) 871-1040 phone number
    Find an Office
    +1 (757) 493-8855
    +1 (757) 493-8855
    Click up if you have successfully reached Liberty Tax Service by calling +1 (757) 493-8855 phone number 0 0 users reported that they have successfully reached Liberty Tax Service by calling +1 (757) 493-8855 phone number Click down if you have unsuccessfully reached Liberty Tax Service by calling +1 (757) 493-8855 phone number 0 0 users reported that they have UNsuccessfully reached Liberty Tax Service by calling +1 (757) 493-8855 phone number
    Head Office
    More phone numbers
  3. Liberty Tax Service emails
  4. Liberty Tax Service address
    1716 Corporate Landing Pkwy, Virginia Beach, Texas, 23454-5681, United States
  5. Liberty Tax Service social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
Liberty Tax Service Category
Liberty Tax Service is ranked 9 among 102 companies in the Tax Services category