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Liberty Tax Service

Liberty Tax Service review: Tax services

J
Author of the review
5:51 pm EST
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I went to Liberty Tax Services for the first time to handle my 2023 return.

The girl helping me was new and had the manager check over my return several times.

The manager that looked over everything was on a personal call the entire time I was there. Seemed very unprofessional.

I told my preparer that I had seen a coupon online and wanted to use it for this visit. She skipped over my question and said we would get to that.

Upon leaving and receiving my copies of the paperwork, I again asked how much I owe and was not given a total.

I thought it was strange, so when I got home I reviewed all the paperwork and there was nothing stating my total for the tax preparation service.

Now, fast forward a couple weeks, I get a $17 refund from JTHF.

After doing some investigating, I figured out that Liberty took $200 from my return as their payment. (This was never explained and have nothing in writing)

I never received any invoice stating the total. And they are trying to say they gave me $411 off the total of $611.

Are you kidding me... I only pay $138 to H&R Block every year so how can this be possible and LEGAL!

BEWARE! THEY ARE LIARS AND VERY RUDE WHEN CONFRONTED!

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  1. Liberty Tax Service Contacts

  2. Liberty Tax Service phone numbers
    +1 (800) 790-3863
    +1 (800) 790-3863
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    Head Office
    +1 (866) 871-1040
    +1 (866) 871-1040
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    Find an Office
    +1 (757) 493-8855
    +1 (757) 493-8855
    Click up if you have successfully reached Liberty Tax Service by calling +1 (757) 493-8855 phone number 0 0 users reported that they have successfully reached Liberty Tax Service by calling +1 (757) 493-8855 phone number Click down if you have unsuccessfully reached Liberty Tax Service by calling +1 (757) 493-8855 phone number 0 0 users reported that they have UNsuccessfully reached Liberty Tax Service by calling +1 (757) 493-8855 phone number
    Head Office
    More phone numbers
  3. Liberty Tax Service emails
  4. Liberty Tax Service address
    1716 Corporate Landing Pkwy, Virginia Beach, Texas, 23454-5681, United States
  5. Liberty Tax Service social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
Liberty Tax Service Category
Liberty Tax Service is ranked 9 among 102 companies in the Tax Services category