Menu
For Business Write a review File a complaint
Lidl Customer Service Phone, Email, Contacts

Lidl
Reviews and Complaints

www.lidl.cz

Learn how the rating is calculated

4.4 1 Review 2 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Lidl Reviews 16

ComplaintsBoard
E
12:00 am EDT

Lidl A Decent Shopping Experience

I recently visited Lidl Česká republika v.o.s. for my grocery shopping needs. The store offers a wide range of products at affordable prices, which is great for budget-conscious shoppers like me. However, the store layout can be a bit confusing, making it difficult to navigate through the aisles efficiently. The staff members are generally friendly, but the checkout lines can get long during peak hours. Overall, it's a decent place for everyday essentials.

Read full review of Lidl
Hide full review
  1. Pros
    1. Competitive pricing on diverse products
    2. Frequent high-quality discount specials
    3. Fresh bakery and local produce offerings
    4. Efficient store layout for quick shopping
    5. Strong commitment to sustainability initiatives
  1. Cons
    1. Limited product selection compared to larger supermarkets.
    2. Fewer national brands, focus on private labels.
    3. Inconsistent stock, with rotating weekly deals.
    4. No loyalty programs or membership benefits.

Lidl Complaints 2

ComplaintsBoard
R
6:50 am EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

"Mild" instances of sexual harassment are rife in the workplace, especially in countries like the Czech Republic. EU legislation, defining sexual harassment and outlining steps for fostering appropriate workplace behaviour, has been implemented, and the European Working Conditions Observatory (EWCO) reports that a number of companies have established a...

Read full review of Lidl
ComplaintsBoard
M
1:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Lidl False advertising

Hi! I never tought that Lidl will do something like that, it happened twice in a week (13/09/11)
-first, with the strawberys, were priced at €2.49 on the shelf and at the till I was charged €2.99
- second, with some yougurts which were priced at €0.25 on the shelf and at the till I was charged €0.39

So customers be aware when you shop in Lidl, check your receipts!
This happend in Kilkenny, Ireland, Jhonswell Rd

Thank you!

Read full review of Lidl
Hide full review

Is Lidl Legit?

Lidl earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Lidl to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Lidl is known for their high standards and safety. If you're thinking about dealing with Lidl, it's wise to check how they handle complaints.

Lidl has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Lidl.cz has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Lidl.cz has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Lidl as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for Lidl have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Lidl and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

About Lidl

Screenshot Lidl
Lidl is a retail grocery chain offering a wide range of products including fresh produce, baked goods, meat, and household items. It operates numerous stores across the Czech Republic. Lidl emphasizes affordability and convenience, providing a selection of private label and brand-name goods. The company also offers weekly special deals and seasonal items.
How to file a complaint about Lidl?

Here is a guide on how to file a complaint or review about Lidl on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have an account, log in to ComplaintsBoard.com. If not, create a new account to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Lidl in the 'Complaint Title' section.

4. Detailing the experience:
- Mention key areas such as transactions with the company, nature of the issue, steps taken to resolve it, personal impact, and company's response if applicable.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Ensure your complaint or review is clear, accurate, and complete before submitting.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint or review on ComplaintsBoard.com.

This guide aims to assist you in effectively filing a complaint or review about Lidl on ComplaintsBoard.com.

Overview of Lidl complaint handling

Lidl reviews first appeared on Complaints Board on Sep 20, 2011. The latest review A Decent Shopping Experience was posted on Apr 8, 2024. Lidl has an average consumer rating of 1 stars from 16 reviews. Lidl has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Lidl Contacts

  2. Lidl phone numbers
    +420 210 023 400
    +420 210 023 400
    Click up if you have successfully reached Lidl by calling +420 210 023 400 phone number 0 0 users reported that they have successfully reached Lidl by calling +420 210 023 400 phone number Click down if you have unsuccessfully reached Lidl by calling +420 210 023 400 phone number 0 0 users reported that they have UNsuccessfully reached Lidl by calling +420 210 023 400 phone number
  3. Lidl emails
  4. Lidl social media
  5. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.