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Littledale Hall Therapeutic Community [LHTC] Customer Service Phone, Email, Contacts

Littledale Hall Therapeutic Community [LHTC]
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www.littledalehalltc.co.uk

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Littledale Hall Therapeutic Community [LHTC] Complaints 4

ComplaintsBoard
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2:19 pm EDT

Littledale Hall Therapeutic Community [LHTC] Staff and lies

I was doing very well at Littledale but they accused me of doing something terrible and I know who did it but I'm not a grass and never will be and that's all they wanted me to do ! I've been lied to all my life and then for Claire at Littledale to accuse me of something I didn't do I had to leave I could t take it and now my life if ruined even more

Desired outcome: Apology and help

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Grant Diamond
US
Jul 26, 2021 1:34 pm EDT

I was there but I only managed 5 weeks and that was my main problem I was brought up never to grass on anyone and they insisted I had to grass on 2 people every day and when I challenged them about it they just lied to me and said it's not grassing it's passing up which is the same thing. I felt worse when I left than I did when I got there. One thing I couldn't get my head round was that a lot of them had been in prison so you would think they would have a problem with grassing but they didn't. You could see them all watching you like hawks praying for you to do something that they could grass on it made me realize that you might think they are your friends but they definitely weren't you've got to be able to trust your friends

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Cazzasguy
Manchester, GB
Oct 23, 2021 10:39 am EDT

I can empathise with that 100%. The place looks like paradise from the outside but once you walk through that dreaded front door it is akin to hell. Staff and their pet patients resemble characters from a George Orwell novel. Avoid at all costs, for the sake of your sanity.

ComplaintsBoard
M
10:27 am EDT

Littledale Hall Therapeutic Community [LHTC] Lack of care / concern for local residents

This rehab centre has set up a profitable business in an old property just beyond our villages - Caton / Brookhouse. Each day drug/alcohol addicts are mini-bussed down to the village chemist for their prescription drugs &/or dropped off/picked up when allowed to take the bus into Lancaster shopping. Often groups of residential rehab clients are seen walking the route back up through the village to the centre; no mini bus to pick them up. All of these clients come from outside the Lancaster district. Evidently when they finish their 6 month residential treatment they have to say - in local accommodation - for another 12months+ in order to qualify for their social security benefits.

All sounds really good in theory UNTIL - rehab clients started to be re-housed in the local village. One female, almost immediately upon discharge, was drinking etc again. She was housed in a conservation area 230 yr old cottage in the heart of the local village, within 50 yards of the village primary school. Concerns were raised - especially when her re-hab buddies started to use the house as a 'drop-in', doss-house. Nothing was done. Littledale Hall admin did not even respond to email concerns! lLetting agents called elderly neighbours - those who have lived here for 30/40/50 years - discriminatory / on a witch hunt / lacking compassion / etc. It was of NO concern either to (I) Littledale Hall or (ii) Letting Agents - Entwistle Green - that local people felt intimidated, frightened by certain behaviours, fearful of leaving their properties for any length of time, and etc.

We have now moved into the 2nd generation of Littledale hall clients occupying the property. How? it's a mystery. This property was designated for 'professional' employed persons, no pets. The owner lives abroad - the property is managed through Entwistle Green. To date all these Littledale Hall non-residential clients are - obviously - unemployed / on social benefits / known addicts / all have dogs!

And, yes - there is a clear / undeniable connection between the tenants of this property & Littledale Hall, whatever Littledale hall / Entwistle Green may claim. The Littledale Hall mini-bus has even been seen / photographed parked outside the village property with Littledale hall official/clients visiting the tenants.

The local villages - Caton/Brookhouse - are far too close to this money-spinning rehab facility to be housing their clients when they leave residential care. They should know this; it is inappropriate practice. These clients know no-one else in this area, they mix & match on the leaving residential care amongst others who have been through the process.

In knowing this - appreciating the reality of the addicts life after residential care, Littledale hall should appreciate that: they are responsible for putting our village / community on the 'map'! They have no concern for the concerns of local people; many elderly, many frail, many very young children, many who are simply intimidated by this influx/through-passage of 'addicts'; and I say 'addicts' since it is well-accepted, 12 steps etc, that once an 'addict' always an 'addict', this is not a condition that can be so-called cured, rather it is to be 'managed' ... but, as Littledale Hall should appreciate if a genuinely therapeutic / caring community, not at the expense of so many others well-being, safety and sense of security and peace in their own homes.

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Mellissa Freeman
US
Jun 27, 2022 8:19 am EDT

I am a ex resident of littledale hall

I done the 6 month programme and done the trip into caton and brookhouse and also took the bus on my own into Lancaster but what your saying is a load of crock

The mini bus trip for the residents into Lancaster is essential for the past to get there bits and bobs receipts are checked before getting back on the bus so no alcohol was bought and theres breathalizers at the hall if anyone is suspicious

And as for the benefits thing people who go there for treatment have jobs so you shouldn't judge plus I attended in 2016 after I left

I had one relapse were I drank for a couple of days but haven't since so I'm nearly six years sober

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Gill84
GB
Aug 05, 2020 3:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I cant thank Littledale enough, I am an " ex addict" I now live in the village and do not own a dog or I am not rude, I care for an elderly man with dementia, you cannot tar everyone with the same brush, yes I can see your concerns but people that want to change should at least be given a chance!

ComplaintsBoard
C
8:59 am EDT

Littledale Hall Therapeutic Community [LHTC] Re-housing after residential care, lack of concern for local community

This rehab centre has set up a profitable business in an old property just beyond our villages - Caton / Brookhouse. Each day drug/alcohol addicts are mini-bussed down to the village chemist for their prescription drugs &/or dropped off/picked up when allowed to take the bus into Lancaster shopping. Often groups of residential rehab clients are seen walking the route back up through the village to the centre; no mini bus to pick them up. All of these clients come from outside the Lancaster district. Evidently when they finish their 6 month residential treatment they have to say - in local accommodation - for another 12months+ in order to qualify for their social security benefits.

All sounds really good in theory UNTIL - rehab clients started to be re-housed in the local village. One female, almost immediately upon discharge, was drinking etc again. She was housed in a conservation area 230 yr old cottage in the heart of the local village, within 50 yards of the village primary school. Concerns were raised - especially when her re-hab buddies started to use the house as a 'drop-in', doss-house. Nothing was done. Littledale Hall admin did not even respond to email concerns! lLetting agents called elderly neighbours - those who have lived here for 30/40/50 years - discriminatory / on a witch hunt / lacking compassion / etc. It was of NO concern either to (I) Littledale Hall or (ii) Letting Agents - Entwistle Green - that local people felt intimidated, frightened by certain behaviours, fearful of leaving their properties for any length of time, and etc.

We have now moved into the 2nd generation of Littledale hall clients occupying the property. How? it's a mystery. This property was designated for 'professional' employed persons, no pets. The owner lives abroad - the property is managed through Entwistle Green. To date all these Littledale Hall non-residential clients are - obviously - unemployed / on social benefits / known addicts / all have dogs!

And, yes - there is a clear / undeniable connection between the tenants of this property & Littledale Hall, whatever Littledale hall / Entwistle Green may claim. The Littledale Hall mini-bus has even been seen / photographed parked outside the village property with Littledale hall official/clients visiting the tenants.

The local villages - Caton/Brookhouse - are far too close to this money-spinning rehab facility to be housing their clients when they leave residential care. They should know this; it is inappropriate practice. These clients know no-one else in this area, they mix & match on the leaving residential care amongst others who have been through the process.

In knowing this - appreciating the reality of the addicts life after residential care, Littledale hall should appreciate that: they are responsible for putting our village / community on the 'map'! They have no concern for the concerns of local people; many elderly, many frail, many very young children, many who are simply intimidated by this influx/through-passage of 'addicts'; and I say 'addicts' since it is well-accepted, 12 steps etc, that once an 'addict' always an 'addict', this is not a condition that can be so-called cured, rather it is to be 'managed' ... but, as Littledale Hall should appreciate if a genuinely therapeutic / caring community, not at the expense of so many others well-being, safety and sense of security and peace in their own homes.

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Is Littledale Hall Therapeutic Community [LHTC] Legit?

Littledale Hall Therapeutic Community [LHTC] earns a trustworthiness rating of 63%

Generally safe, but check closely before sharing details.

Our conclusion: Littledale Hall Therapeutic Community [LHTC]'s operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

We found clear and detailed contact information for Littledale Hall Therapeutic Community [LHTC]. The company provides a physical address, 4 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Littledalehalltc.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Littledalehalltc.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Littledalehalltc.co.uk has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The littledalehalltc.co.uk may offer a niche product or service that is only of interest to a smaller audience.
  • We found that the website for Littledale Hall Therapeutic Community [LHTC] is very young, indicating that it may be new or recently launched. It is important to exercise caution when engaging with new websites, as they may not have established a trustworthy reputation yet and could be more vulnerable to security risks.
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2:11 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I would like to start by saying I believe therapy and rehabilitation is a good thing and that the concept behind Littledale hall is good. However I have a major issue with Littledales treatment of relationships. This is a snippet from their website. "Family and friends may play a vital role in the recovery process. Given this residents are encouraged...

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Overview of Littledale Hall Therapeutic Community [LHTC] complaint handling

Littledale Hall Therapeutic Community [LHTC] reviews first appeared on Complaints Board on Oct 19, 2010. The latest review Staff and lies was posted on Jun 21, 2021. Littledale Hall Therapeutic Community [LHTC] has an average consumer rating of 1 stars from 4 reviews. Littledale Hall Therapeutic Community [LHTC] has resolved 0 complaints.
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  1. Littledale Hall Therapeutic Community [LHTC] Contacts

  2. Littledale Hall Therapeutic Community [LHTC] phone numbers
    +44 152 477 1400
    +44 152 477 1400
    Click up if you have successfully reached Littledale Hall Therapeutic Community [LHTC] by calling +44 152 477 1400 phone number 1 1 users reported that they have successfully reached Littledale Hall Therapeutic Community [LHTC] by calling +44 152 477 1400 phone number Click down if you have unsuccessfully reached Littledale Hall Therapeutic Community [LHTC] by calling +44 152 477 1400 phone number 0 0 users reported that they have UNsuccessfully reached Littledale Hall Therapeutic Community [LHTC] by calling +44 152 477 1400 phone number
    100%
    Confidence score
    Project Administrator
    +44 152 477 1980
    +44 152 477 1980
    Click up if you have successfully reached Littledale Hall Therapeutic Community [LHTC] by calling +44 152 477 1980 phone number 1 1 users reported that they have successfully reached Littledale Hall Therapeutic Community [LHTC] by calling +44 152 477 1980 phone number Click down if you have unsuccessfully reached Littledale Hall Therapeutic Community [LHTC] by calling +44 152 477 1980 phone number 0 0 users reported that they have UNsuccessfully reached Littledale Hall Therapeutic Community [LHTC] by calling +44 152 477 1980 phone number
    100%
    Confidence score
    Treatment Staff
    +44 152 477 1500
    +44 152 477 1500
    Click up if you have successfully reached Littledale Hall Therapeutic Community [LHTC] by calling +44 152 477 1500 phone number 1 1 users reported that they have successfully reached Littledale Hall Therapeutic Community [LHTC] by calling +44 152 477 1500 phone number Click down if you have unsuccessfully reached Littledale Hall Therapeutic Community [LHTC] by calling +44 152 477 1500 phone number 0 0 users reported that they have UNsuccessfully reached Littledale Hall Therapeutic Community [LHTC] by calling +44 152 477 1500 phone number
    100%
    Confidence score
    Admissions and Referrals
    +44 786 094 0987
    +44 786 094 0987
    Click up if you have successfully reached Littledale Hall Therapeutic Community [LHTC] by calling +44 786 094 0987 phone number 1 1 users reported that they have successfully reached Littledale Hall Therapeutic Community [LHTC] by calling +44 786 094 0987 phone number Click down if you have unsuccessfully reached Littledale Hall Therapeutic Community [LHTC] by calling +44 786 094 0987 phone number 0 0 users reported that they have UNsuccessfully reached Littledale Hall Therapeutic Community [LHTC] by calling +44 786 094 0987 phone number
    100%
    Confidence score
    Aftercare Staff
    More phone numbers
  3. Littledale Hall Therapeutic Community [LHTC] emails
  4. Littledale Hall Therapeutic Community [LHTC] address
    Littledale Hall, Littledale, Lancaster, LA29EY, United Kingdom
  5. Littledale Hall Therapeutic Community [LHTC] social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Littledale Hall Therapeutic Community [LHTC] Category
Littledale Hall Therapeutic Community [LHTC] is ranked 221 among 281 companies in the Hospitals and Clinics category

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