LoanMart / Wheels Financial Group
Reviews and Complaints

Loanmart hired Fumble repo recovery in Rialto California to repo my vehicle. Once in Fumble recoverys possession they installed a tracking device to assist further recoveries. My complaint is not that they installed gps, my complaint lies with the way the gps was installed. Before repo my dash lights, including my cd player lights illuminated a nice steady green glow. Today after the repo they still illuminate a green glow except now its interrupted by random flickering, intensified by bumps or railroad tracks sometimes making one half of my dashboard normal green while the others half is a dim dull green. Possibly a short? I am no electrician, and apparently either is the tech who installed the gps, so who do I turn to make this right? When I brought this up to Loanmart they claim they do not install tracking devices, well duh, nice wording Loanmart, you personally dont install tracking but the recovery companies you sublease do. And when I tried to talk to Fumble recovery about this, they claim they 're just following protocol per Loanmart.

If you are looking to get a loan threw this place, please don't. They have the rudest employees and when your on the phone with them, they really are not of help and you can hear some of the employees goofing around. I got a loan with them. My payments are due on the 10th of each month, since I get paid every 25th, my payments have been late each month for 2 weeks. Well today January 23rd, and my vehicle got repo for being late 2 weeks. These people are horrible, charge you a arm and a leg for this, and didn't even give written notice. They are horrible in comunication, never leave messages or send written notices. Please avoid this company.

when i called them because i needed a loan they explained the interest to me the way they explained it did not sound so bad. i went ahead an signed the contract for the loan back in June 2012. I have made a total of 6 payments and the it has all gone to interest. my loan was for a total of 3, 790.00 dollars after 6 payments of 360.00 a month i called in December 2012 for my pay off and they said it was 3639.00. i was so upset i called a few times trying to get ahold of someone that would explain this to me finally i was transferred to someone who was very apologetic and said that their job was to make sure interest rates and how it works gets explained to the customer when they sign the contract but unfortunately they try calling me but couldn't get ahold of me...i was very upset. i asked to speak to a supervisor and up to this day i still haven't received a call. basically to everyone out there please, please, please do not do business with 1-800 loanmart they will get you more in debt. I regret this so bad. their interest is so high if i keep on making my monthly payments according to the contract i will pay a total of 8, 648.10 interest and loan. please do not take out a loan with them. i wish i would of looked and done my research before signing up these kind of loans are aimed at people that are vulnerable and are in need of financial help.

I have posted before on this regarding Loan Mart. I have finally found a wonderful attorney that is willing to take them on who heads a large firm . Everyone who has been hurt by loan mart call Brian Kemmnitzer [protected] It does not matter how long ago things happened with you and loan mart. Call Brian right away.
Something has to be done to stop these creeps!
My e-mail is [protected]@gmail.com

I had gotten a title loan from loanmart... Oh god was it a big mistake! There rate is 97% daily interest so no matter if u pay u still keep owing them all ur paying is monthly interest and ur loan amount never goes down... I cant believe that this is even legal for companies to take advantage of people when they are in a though situation... No matter how in debt you may be I advise never go with a car title loan... You will just get yourself deeper in debt and may even lose your car... And of course you will still owe them the whole amount of the loan plus daily interest... So plz take my wordz into consideration and dont do it... You will regret it... I sure did

I paid off my loan on my 2010 Dodge Dakota, at their outrageous interest rates 4 months ago. I paid my vehicle registration fees and when I received my title it showed 1 800 loan mart as the Lien Holder? I called 1800loanmart and asked whats up? They said they would get back to me in a few days after they checked out my account. The next day I received a lien release letter via facs. I called them back again and asked why they didn't send it to DMV? I was told I had to do it in person. I asked if there were any fees involved and they said "No". I went to DMV this morning and had to pay $15.00 to have the lien release take place and received a new registration card. I gave DMV the title and they said I would receive a new title at about three weeks. In the meantime I cannot sell my vehicle until I get the new title with them released from it. I called back to voice my complaint about having to pay the $15.00 and they said they would connect me to the lady that handled my case last week. I got her voice mail and have not heard back from 1800loanmart. I think it would be great if I could recoup some of the outrageous interest fees since I don't feel they held up their end of the deal. I am glad I didn't have an accident because the title said they were the lien holder and my vehicle could have been take away.

My husband and I turned to 1800 loan mart out desperation to not end up homeless. When we tried to pay off the loan early (To avoid more of the daily interest charges) we were forced to go through money gram (And pay an additional fee) because they do not accept payments over $500 online. I wonder how much of a kick back they get from money gram for sending them so many customers. 1 800 loan mart preys on desperate people who no other options. Beware!

First off I want to say the that the loan I got from 800loanmart was very expensive! But I want to thank 800loanmart for helping me out & for being the only ones willing to help. I was having trouble paying a credit card that I owed $13, 000 on so the credit card bank offered me to settle for $3, 500. Only problem is they only gave me 4 months to pay the entire settlement amount & if I didn’t pay the total by the 4th month the settlement would be voided & I’d lose the $250/month I paid for 3 months. I was on my 3rd month & had not been able to borrow the remaining $2, 750. My credit union and my bank did not want to lend me money on my car title because of my credit. None of my family members or friends could help either. Before I took out my loan with 800loanmart I was not sure if I should because I read some bad reviews on them but since I really needed to meet the deadline I figured I'd give them a shot. Plus the BBB had given them a B+ rating anyway so I thought it would be worth a try. Again, I do have to say that the loan I got from them was expensive but it was convenient & what I like about this company is that they disclose this clearly & even in the contract it says it in big letters "this is a high cost loan, think carefully before deciding to take loan" or something like that. I was able to get the money fast without any hassles & in time to meet the credit card settlement deadline. I also made sure I made my payments on time to payoff my car title loan. I paid off my 800loanmart loan in 5 months and although it was pricey I ended up saving a lot more money than I spent because had I not made the lump sum I would have lost my $750. More importantly I also ended up saving about $9, 500 because of the settlement and I don’t have to pay that credit card anymore.

Last month, I went to Loan Mart to get a loan because I was in financial crisis. The interest rate is skyrocket high. When my payment is one day late, a collector called me and my family member and harassed us. They were very rude and thretened to repossess my car. REally? For one day late payment? Two days later, I called them back to arrange my payment. They still kept insulting me and saying that there would be no mercy for my next payment. CROOKS!

I unfortuneatly needed some cash, and had no other means to get any but I would have been better off letting all my utilities get cut off. They start calling and harrassing the next day after the payment is due no matter if you call and tell them or not the calls keep coming. I should have known better but we all make stupid decisions. DO NOT BORROW MONEY FROM THESE PEOPLE. This doesn't even consider the 97% interest they charge. What a rip off. Where is Barney Frank and Chris Dodd when you really need them. AGAIN STAY AWAY.

FYI folks:
History:
Thanks for contacting us. An operator will be with you shortly...

[Loan Agent] Hi! How may I help you with your car title loan needs today?
[Visitor] I cannot locate your interest ratew anywhere on the site. Can you advise please? Thanks
[Visitor] I cannot locate your interest ratew anywhere on the site. Can you advise please? Thanks
[Loan Agent] what is the year make and model of your car
[Visitor] 2001 Honda Accord EX 4dr Sedan KBB between good and fair = value at $5840.00 cosmetic only, no medchanical as always maintatined
[Loan Agent] ok give me a minute
[Loan Agent] 4c or v6
[Visitor] SURE v6
[Loan Agent] what are the miles
[Visitor] almost 120k
[Loan Agent] you qualify for 3, 000
[Visitor] okay so on that, what would be the interest:)?
[Loan Agent] and you would be in a 24 month term 8% interest and payments of $293 amonth
[Loan Agent] and you could pay it off at any time
[Visitor] so it's 8% per month based on the total amount loaned I presume. It does not decrease with balance due then?
[Loan Agent] 8% a month
[Visitor] As you indicate 8% a month, I again will presume that is based onthe total loan amount from inception and does not reflect based on balance due as it would decrease significantly monthly if 8% on the actual current balance. I presume this is not the case which would mean the total loan on 3000.00 is truly 5760.00 which is essentially 50%?! lol that's funny. I do appreciate your time and see why the reviews are what they are. I am a desperate single monther of three, but not that desperate! have a lovely day

i have worked for loan mart and all the complaints i have read are 100% true. they are a company that commits fraud, makes threats to customer they break the law everyday and if you ever spoke to ivonne she a supervisor and you get her upset after she would hang up and if you were a black person she would start making racial comment like stupid ###s and if you are latino she would say stupid indian people that come from the hills ignorent i was fire because i file a complaint agaisnt this supervisor for making this racial comments so that shows you t what kind of management they have . if they allow this that shows you what kind company they are all the fraud they commit in the company . report them to the attorney general they won't last

As most people in this economy, I lost my job and turned to loanmart for a short term loan to pay my rent. I was lucky to have paid off my extremely high interest loan in 25 days. That was 2 months ago and my dealings with them are still not over. I was told when I paid off my loan that the title would be released and sent to me within 15 business days. After 17 business days, I phoned them to find out why I had not received my title. After going through their "automated" phone service, I was directed to the title department voicemail. My call was not returned. I called two additional times and finally got an associate on the phone. I was told my title had not been released and there was no additional explaination. 15 business days later I called again to find out why I had not received my title. Again after leaving many messages for their title department I finally got a live person and asked why I had not received my title. I was assured it would be released that day. I finally received my title after 45 days.

Now my dealings with them have to do with the fact the keys to my vehicle were lost by the third party (Currency exchange) where I signed the documents. Since no key was "received" at the loanmart offices they are not willing to pay to have the locks rekeyed on my vehicle. For all I know, either loanmart or the currency exchange has sold my address and keys to someone! They stated that since no key was received they are under no obligation to reimburse me for this expense. Well according to the contract I signed, I surrendered a key to my vehicle.

This is the most despicable company I have ever dealt with. The customer service people are rude and trying to get a supervisor to assist with answers is as painful as trying to remove your colon through your nose! I urge you not to do business with this company!

I will be filing complaints with the bbb and district attorney along with proceeding with small claims court with both loanmart and the currency exchange.

Please run far away from these thieves.

They are crooks they dont explain the terms clearly they make you think that the interest is one thing and when you sign the contract it is a daily rate which ends up to be 99percent for the year and if you dont pay on the due date more interest is added so the end of the term you will have a ballon payment their reps are rude on the phone and not professional they need to be investigated for loan sharking

I want to warn everyone about 800 loan mart its so sad how they burn people I got a 2500 dollar loan and today I call for my balance and its 2900 and ive been payin for two and a half years ive paid them 9000 dollars alrerady..
. Plz is there anyone out there who can help me to sue these people for fraud or anyone who can help me... These people are mafia related and very mean and will hunt you down if you dont pay them my best friend got terminated and they stalked her so bad she ended up in a hospital... Dont let them fool you... These are very bad people and scam artists...