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2.3 3 Complaints
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TitleBucks Complaints 3

ComplaintsBoard
A
12:48 pm EDT
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TitleBucks Lady was very rude

call were I have my loan and the lady that I talk with was very Cocke. When all I was trying to do is understand why wasn't my payment going down. This was my 2 payment and it didn't really do anything to my payment. And then she wants to be a b.. . So I'm bipolar my self then I'm going to rude back. I was just trying to understand.the billing. I mean hell if I had the pay off up front then I would pay it off. But her remark was . Well if u want to pay the 298 or then .and that not what I was asking. I pay 70 to 80 both time trying to understand it. But it's all good by my 3payment I more likely pay it out and hell with them...

Desired outcome: I wouldn't be nice if I talk back with them right now

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G
2:27 pm EST

TitleBucks title pawn

I was unemployed for three months and got behind on my title pawn payments. The employees turned into wolves in sheep's clothing because now every attempt I had made to try to get a payment in has been resulting in being told no they're not going to give me any time and they want the vehicle. I'm ready to turn the vehicle in just so they will stop calling me and stop the harassment. The manager there has shot down any possible time. For me to make a payment. Apparently my fourteen-year-old Pontiac is a very valued vehicle because they certainly want to get their hands on it instead of waiting for payment. I did a title pawn because I needed the money but now after this horrible experience I'll go without a car and electricity and whatever to avoid ever doing this again and doing business with TitleBucks again.

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3:48 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

the manager gerald is a JERK! nelson is cool. i pay 45/mo and they called me saying nope after your 3rd payment you gotta pay 3% interest then it goes down so he trying to make me pay 10 extra dollars. so i give them 50. nelsons cool with it but who calls 3 hours later? gerald no i need the 4 dollars have it in by today or well mail your m.o. back 2 you. hes seriously rude!"

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Is TitleBucks Legit?

TitleBucks earns a trustworthiness rating of 96%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds TitleBucks to be a trustworthy company. Although there's a 33% resolution rate for customer complaints, which deserves attention, TitleBucks is known for their high standards and safety. If you're thinking about dealing with TitleBucks, it's wise to check how they handle complaints.

We found clear and detailed contact information for TitleBucks. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Titlebucks.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Titlebucks.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

The TitleBucks website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.

However ComplaintsBoard has detected that:

  • The website belonging to TitleBucks has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • TitleBucks appears to provide lending services or information on their website. It is important to be cautious when using lending websites, as scams and fraudulent activities are common in the financial sector. To protect yourself, it is important to carefully review the terms and conditions of any loans or financing products, to only work with reputable lenders, and to avoid sharing sensitive personal information with any suspicious websites.

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Overview of TitleBucks complaint handling

TitleBucks reviews first appeared on Complaints Board on Jul 21, 2009. The latest review Lady was very rude was posted on Apr 3, 2023. The latest complaint rude manager was resolved on Jul 21, 2009. TitleBucks has an average consumer rating of 2 stars from 3 reviews. TitleBucks has resolved 1 complaints.
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  1. TitleBucks Contacts

  2. TitleBucks phone numbers
    +1 (866) 340-6394
    +1 (866) 340-6394
    Click up if you have successfully reached TitleBucks by calling +1 (866) 340-6394 phone number 0 0 users reported that they have successfully reached TitleBucks by calling +1 (866) 340-6394 phone number Click down if you have unsuccessfully reached TitleBucks by calling +1 (866) 340-6394 phone number 0 0 users reported that they have UNsuccessfully reached TitleBucks by calling +1 (866) 340-6394 phone number
  3. TitleBucks emails
  4. TitleBucks address
    15 Bull Street, Savannah, Georgia, 31401, United States
  5. TitleBucks social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
TitleBucks Category
TitleBucks is ranked 95 among 125 companies in the Loans category

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