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LoveAgain Complaints 4

ComplaintsBoard
K
8:34 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

LoveAgain I want any profile deleted and all photographs deleted

My ex used my email log in, a photo and my bank card to create a dating profile with LoveAgain. Since this I have had hundreds of emails and new profiles appearing on linked or sister sites to LoveAgain such as - cupiddates, uniformdating, datingforparents, cupid, serencontrer. Every time I make attempts to delete my profile, a new profile appears under username kimberleyRsmdq

I have been able to log on and tried to delete

1 - My photograph - every time I do it sits there pending saying that it's 'deleting'

2 - My account. It makes me submit a request to change password. I do this then it makes me complete the following steps;

* Go to settings and cancel billing cycle

* Then call [protected] to tell them I want my billing cycle and account cancelled

* I am then sent a confirmation email that billing cycle is cancelled in the next 24 hours

* Log back on to My settings after email received and select to delete account - wait for one off use code to be emailed to cancel (can take 24 hours

This laborious process is completely unethical and new subscriptions appear without me having logged in or signed up to sites I've never heard of. They all have my photo on them as well.

I have serious concerns for my wellbeing in the community with my photograph publish and contact made by other users. I am in the Army and this is a safety concern for me.

The domain is owned by Antheia Services Limited

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ComplaintsBoard
S
2:18 pm EST

LoveAgain Canceling account

I join this site in error and now i cannot cancel my membership. I did not have to pay anything however when i go to the remove my account it is ask for a six ditig code that has been sent to the email address on file. The code is never sent to your email therefore holding you hostage without being able to cancel because you cannot move forward with removing your account.

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ComplaintsBoard
D
10:43 am EST
Verified customer This complaint was posted by a verified customer. Learn more

LoveAgain online dating site

Despite numerous emails to this company requesting a cancellation code, (which apparently is something I need to cancel my membership) this company are totally ignoring my request.
I also had similar problems with them when I tried to cancel automatic renewal of membership with them.
Whilst this may seem a trivial request, I do not like the thought of having my details available to members who I have no control of vetting.

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Is LoveAgain Legit?

LoveAgain earns a trustworthiness rating of 86%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates LoveAgain highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about LoveAgain to understand what to expect from them.

We found clear and detailed contact information for LoveAgain. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for loveagain.com can be seen as a positive aspect for LoveAgain as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of LoveAgain's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Loveagain.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Loveagain.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Adult content may be available on loveagain.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • Loveagain.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The loveagain.com may offer a niche product or service that is only of interest to a smaller audience.
  • LoveAgain protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
R
3:00 am EST

LoveAgain Fake website and impossible to get money from them

People, really stay away from the fake website www.loveagain.com. It was really bad. I registered on the website and paid for the subscription, but everything was lie. I stopped to visit this website after 3 days of my registration. I was really upset, but I wanted to get money back. They still continued to promise and blah-blah. I wonder if there are people, who have the same problems and what have you done in such situation, please post comments.

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D
davejane34
GB
Jan 05, 2020 10:45 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Despite numerous emails to this company requesting a cancellation code, (which apparently is something I need to cancel my membership) this company are totally ignoring my request.
I also had similar problems with them when I tried to cancel automatic renewal of membership with them.
Whilst this may seem a trivial request, I do not like the thought of having my details available to members who I have no control of vetting.

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Overview of LoveAgain complaint handling

LoveAgain reviews first appeared on Complaints Board on Nov 25, 2014. The latest review I want any profile deleted and all photographs deleted was posted on Jun 20, 2023. LoveAgain has an average consumer rating of 1 stars from 4 reviews. LoveAgain has resolved 0 complaints.
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  1. LoveAgain Contacts

  2. LoveAgain phone numbers
    +1 (800) 948-4215
    +1 (800) 948-4215
    Click up if you have successfully reached LoveAgain by calling +1 (800) 948-4215 phone number 0 0 users reported that they have successfully reached LoveAgain by calling +1 (800) 948-4215 phone number Click down if you have unsuccessfully reached LoveAgain by calling +1 (800) 948-4215 phone number 0 0 users reported that they have UNsuccessfully reached LoveAgain by calling +1 (800) 948-4215 phone number
  3. LoveAgain emails
  4. LoveAgain address
    2 Angel Square, London, EC1V1NY, United Kingdom
  5. LoveAgain social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
LoveAgain Category
LoveAgain is ranked 138 among 148 companies in the Dating Services category

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