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Mature Dating UK
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1.0 5 Complaints
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Mature Dating UK Complaints 5

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S
12:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mature Dating UK Price not correct

On the 7/02/24 I signed up for a special discount price of £9.99, you have added another £19.99 on top of the special offer which I never signed up for as the price is to expensive under the current cost of living. I have no idea that this would have happened and it seems very strange. I have a payment going out to you tomorrow 22/03/24

Please explain this extra £19.99 which I did not sign for?

L Hibbert

Claimed loss: £19.99

Desired outcome: I would like a refund or it being deducted from my next payment to you.

Confidential Information Hidden: This section contains confidential information visible to verified Mature Dating UK representatives only. If you are affiliated with Mature Dating UK, please claim your business to access these details.

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2:23 pm EST
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Mature Dating UK Mature dating site

I signed up for a 3 day trial, and they’ve taken over 140.00 out of my bank account, it should only have been 2.49, this money is my food shop they’ve taken and it has been brought to my attention they do this regularly, people are in barest to report as they don’t want everyone to no, however I don’t have that luxury to lose such a large amount of money

Desired outcome: My money back

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1:02 pm EDT
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Mature Dating UK Wont allow me to close account and fraudulently charged me

I have sent multiple emails asking to close my account and these were ignored. Mature dating fraudulently charged me £45 and my bank stopped it going through. I want to

Close my account. I never signed up to any monthly payments

Desired outcome: Close account and no more unauthorised charges

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Is Mature Dating UK Legit?

Mature Dating UK earns a trustworthiness rating of 47%

Double-checking is the best solution in this case.

Our conclusion: After detailed research, ComplaintsBoard concludes that Mature Dating UK's website isn't completely safe. So, it's better to be careful, especially when browsing their products or sharing personal information.

Exercise caution when using maturedatinguk.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

Mature Dating UK protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We conducted a search on social media and found several negative reviews related to Mature Dating UK. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • Maturedatinguk.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Maturedatinguk.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • Maturedatinguk.com you are considering visiting, which is associated with Mature Dating UK, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
  • Adult content may be available on maturedatinguk.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
ComplaintsBoard
J
7:56 am EDT

Mature Dating UK Blocked from using the search facility

I subscribed to mature dating approximately 7 days ago. Being new to any of the dating sites I used the search facility to view the people within a certIn radius of my location. After a few days of using the search facility, I message appeared after clicking on the search that said ' you have made too many search queries, so your access to our search facilities has been temporarily blocked. Please try again later. This message came up at 10 pm Friday it is now 13.50 Sunday and I am still blocked out. I have sent several complaints messages and 1 email to them and have had no reply. This behaviour is extremely unprofessional and does not encourage me to renew my subscription after my initial month

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4:56 am EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

After a three day trial of the above site I cancelled my subscription within the designation trial period, on Nov 15th. I received an email to confirm it - and thought nothing more of it. I continued to receive emails from the site but assumed they were spam and did not open them. It now appears that one of those emails told me I had to re confirm my...

Read full review of Mature Dating UK and 7 comments

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Overview of Mature Dating UK complaint handling

Mature Dating UK reviews first appeared on Complaints Board on Nov 28, 2015. The latest review Price not correct was posted on Mar 21, 2024. Mature Dating UK has an average consumer rating of 1 stars from 5 reviews. Mature Dating UK has resolved 0 complaints.
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  1. Mature Dating UK Contacts

  2. Mature Dating UK phone numbers
    +44 800 088 5533
    +44 800 088 5533
    Click up if you have successfully reached Mature Dating UK by calling +44 800 088 5533 phone number 15 15 users reported that they have successfully reached Mature Dating UK by calling +44 800 088 5533 phone number Click down if you have unsuccessfully reached Mature Dating UK by calling +44 800 088 5533 phone number 0 0 users reported that they have UNsuccessfully reached Mature Dating UK by calling +44 800 088 5533 phone number
    +1 (916) 445-1254
    +1 (916) 445-1254
    Click up if you have successfully reached Mature Dating UK by calling +1 (916) 445-1254 phone number 0 0 users reported that they have successfully reached Mature Dating UK by calling +1 (916) 445-1254 phone number Click down if you have unsuccessfully reached Mature Dating UK by calling +1 (916) 445-1254 phone number 0 0 users reported that they have UNsuccessfully reached Mature Dating UK by calling +1 (916) 445-1254 phone number
  3. Mature Dating UK emails
  4. Mature Dating UK address
    Winchester House, 259-269 Old Marylebone Road, London, England, Greater London, NW15RA,, United Kingdom
  5. Mature Dating UK social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
  7. View all Mature Dating UK contacts
Mature Dating UK Category
Mature Dating UK is ranked 136 among 148 companies in the Dating Services category

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