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Magical Moments Complaints 2

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Magical Moments I gave Magical Moments in Harrisburg PA a big chunk of change, $1,035.00, on December 1 for my wedding on 9/25

I gave Magical Moments in Harrisburg PA a big chunk of change, $1,035.00, on December 1 for my wedding on 9/25. But on 9/13, the owner, ***, hit us up saying she couldn't do the job and offered a refund. It's now 10/11 and she still hasn't coughed up the dough. She keeps saying she'll pay us back, but won't give us a solid date. She's all like "I'm a small biz, I ain't got no extra cash to give."

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Magical Moments Stefanie F contacted me via a social app on Jan 13th 2022, after my post seeking a wedding coordinator

Stefanie F contacted me via a social app on Jan 13th 2022, after my post seeking a wedding coordinator for my October wedding. She sent me a screenshot of a coordinating package including a wedding day timeline, up to 4 pre-wedding meetings, vendor confirmation, and more. I paid $600, benefiting from a special offer, with payment proof. On June 10th, I requested a pre-wedding meeting. She said she usually waits until closer to the wedding but agreed to schedule an appointment and promised to follow up. By June 14th, without any communication, I asked for a full refund and to cancel her services due to unmet promises. She then proposed a meeting, but I insisted on a refund. The discussion was inconclusive. She mentioned a contract sent on Jan 14th, which I never received. She forwarded the contract via email, but it was dated June 14th and unsigned. The next day, I suggested moving past the issue, and we arranged a Zoom call for June 27th. She canceled last minute due to an employee injury and promised to reschedule. It's now July 1st, and I've had no update. I request a full refund and no further contact.

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Overview of Magical Moments complaint handling

Magical Moments reviews first appeared on Complaints Board on Jun 20, 2023. The latest review I gave Magical Moments in Harrisburg PA a big chunk of change, $1,035.00, on December 1, 2020 for my wedding on 9/25/2021 was posted on Jun 22, 2023. Magical Moments has an average consumer rating of 1 stars from 2 reviews. Magical Moments has resolved 0 complaints.
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  1. Magical Moments Contacts

  2. Magical Moments phone numbers
    +1 (443) 987-3190
    +1 (443) 987-3190
    Click up if you have successfully reached Magical Moments by calling +1 (443) 987-3190 phone number 0 0 users reported that they have successfully reached Magical Moments by calling +1 (443) 987-3190 phone number Click down if you have unsuccessfully reached Magical Moments by calling +1 (443) 987-3190 phone number 0 0 users reported that they have UNsuccessfully reached Magical Moments by calling +1 (443) 987-3190 phone number
  3. Magical Moments address
    828 Blue Jay Rd, Harrisburg, Pennsylvania, 17111, United States
  4. Magical Moments social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 11, 2024
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