Maison Moving’s earns a 4.2-star rating from 10 reviews, showing that the majority of clients are very satisfied with moving services.
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Maison Moving did a great job with booking, communicating, following up, and the actual moving process
Maison Moving did a great job with booking, communicating, following up, and the actual moving process. They were excellent in every aspect.
Great job!
Great job! Easy to work with, responsive to emails. Leon and George were very professional and efficient! Definitely recommend!
Review:
Gret job! Easy to work with, responsive to emails. Leon and George were very professional and efficient! Definately recommend!
Maison Moving is like super professional and they take real good care of our stuff
Maison Moving is like super professional and they take real good care of our stuff. The office peeps are really good at talking to us before the move. And let me tell ya, *** and *** are the bomb!
The team was great
The team was great. They were really professional and helpful. It was nice to work with them. They took really good care of my antiques. I highly recommend Mansion Movers!
They were on time, did not stop until both trucks were loaded, and were very easy to work with
They were on time, did not stop until both trucks were loaded, and were very easy to work with. They unloaded the trucks and placed everything where it needed to be. I will be calling them again for any moving I have to do.
The team was really professional
The team was really professional. They were on time and they arrived when they said. They handled my furniture with care and made sure everything was wrapped and prepared before it went on the truck. The guys were really friendly and accommodating. I used this company before and I'll be using them again if I need to. If you want a reliable moving company, use Maison!
I had to move my 88-year-old mom to assisted living
I had to move my 88-year-old mom to assisted living. I hired this company to move my *** and even though they gave me a 4-hour window, they were here within the first hour. Thank you for an easy transaction, and my mom was pleased too! I wish I could afford movers because I am out of Ca not soon enough. I would use them to move me if I could! Thank you all from the moment I called until the moment my mom was moved. It was EASY AND NO ISSUES! Thank you *** Movers for the great experience! 5 *** stars plus!
Urgent move on Labor Day weekend, contacted Maison and spoke with their rep
In urgent need of moving over Labor Day weekend, we reached out to Maison and I conversed with their representative. He provided a precise quote and promised a skilled team for our move. Despite a slightly higher price, his assurance of careful handling of our antiques and fragile items convinced us. The crew arrived punctually, were friendly, and worked diligently. Our 3-bedroom house was relocated in about 6 hours with only a minor issue. After reporting it, Maison promptly addressed it the next day, even on a holiday. Their service was exceptional, and I'd rate them highly. Maison Moving comes highly recommended for their professionalism.
Maison Moving Complaints 2
I've been a customer at Maison Moving since 2007 when they were called something else
I've been a customer at Maison Moving since 2007 when they were called something else. Over the years, I've had some trouble keeping up with my payments, and there have been a few reasons for that. But whenever they sent me letters threatening to auction off my belongings, I always managed to work out a payment plan and settle my balance. About a month ago, I got a letter from them warning me that if I didn't pay $1690.00, they would auction off my stuff. So, on April 7th, I called to discuss my situation and make the payment. But before doing that, I just wanted to clarify the exact amount I owed. The person I spoke to was really rude and mean to me. It caught me off guard, and I had to ask her, "Do you treat all your customers like this?" She replied, "No, only the ones who are behind on their payments." I don't care how long someone has been late on their payments, you shouldn't talk to them like that. In the past, I've tried to retrieve my items, but they would always cancel on me.
The company don't tell you the whole price when you first talk to them
The company don't tell you the whole price when you first talk to them. They told me it would be $95 for at least 4 hours. They said if it took longer, they would charge in 15 minute chunks until it was done. But what they don't tell you is that they add on the time it takes to drive between places. Even though I talked to Mellisa a few times before the move, she never mentioned this or gave me a total estimate. Even after I paid a deposit and got an estimate, there was nothing in writing about adding drive time. Basically, it took 5.5 hours to move everything. But when it was time to pay, the worker said I would be charged for 6.75 hours. Clearly, they do this on purpose to charge more and it's not right.
Is Maison Moving Legit?
Maison Moving earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Maison Moving. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Maison Moving has received 8 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Maison Moving's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Maisonmoving.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Maisonmoving.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Maisonmoving.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The maisonmoving.com may offer a niche product or service that is only of interest to a smaller audience.
- Maison Moving protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Maison Moving
One of the key strengths of Maison Moving is their team of highly skilled and trained professionals. These movers are not only experienced in handling all types of moves, but they also possess the expertise to ensure that each relocation is executed smoothly and efficiently. Whether it's a residential move, commercial move, or even a long-distance move, Maison Moving has the knowledge and resources to handle it with utmost care and professionalism.
Maison Moving understands that moving can be a stressful and overwhelming process for many individuals and families. That's why they strive to provide exceptional customer service to alleviate any concerns or worries. From the initial consultation to the final delivery, their friendly and dedicated staff is always available to answer questions, address concerns, and provide guidance throughout the entire moving process.
In addition to their exceptional customer service, Maison Moving also offers a comprehensive range of moving services to cater to various needs. These services include packing and unpacking, loading and unloading, furniture disassembly and reassembly, transportation, and even storage solutions. By offering a full suite of services, Maison Moving ensures that every aspect of the move is taken care of, allowing customers to focus on settling into their new homes or offices.
Furthermore, Maison Moving takes great pride in their commitment to safety and security. They employ strict protocols and use high-quality packing materials to ensure that all belongings are protected during transit. Additionally, their fleet of well-maintained trucks and equipment is regularly inspected and maintained to guarantee safe and reliable transportation.
Maison Moving's dedication to excellence has earned them a solid reputation in the industry. Numerous positive reviews and testimonials from satisfied customers attest to their professionalism, efficiency, and attention to detail. Whether it's a small local move or a complex international relocation, Maison Moving has consistently proven their ability to deliver exceptional service and exceed customer expectations.
In conclusion, Maison Moving, available at maisonmoving.com, is a highly reputable and reliable moving company that offers a comprehensive range of professional moving services. With their experienced team, exceptional customer service, and commitment to safety, Maison Moving is the go-to choice for individuals and businesses looking for a stress-free and efficient moving experience.
Overview of Maison Moving complaint handling
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Maison Moving Contacts
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Maison Moving phone numbers+1 (714) 832-5950+1 (714) 832-5950Click up if you have successfully reached Maison Moving by calling +1 (714) 832-5950 phone number 0 0 users reported that they have successfully reached Maison Moving by calling +1 (714) 832-5950 phone number Click down if you have unsuccessfully reached Maison Moving by calling +1 (714) 832-5950 phone number 0 0 users reported that they have UNsuccessfully reached Maison Moving by calling +1 (714) 832-5950 phone number
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Maison Moving emailsinfo@maisonmoving.com83%Confidence score: 83%Support
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Maison Moving address1371 Santa Fe Dr, Tustin, California, 92780-6433, United States
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Maison Moving social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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