Marque Medical’s earns a 1.0-star rating from 5 reviews, showing that the majority of patients are dissatisfied with healthcare services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
They charge too much for COVID testing at Marque Medical
They charge too much for COVID testing at Marque Medical. They asked for $100 for an authorization and $250 for the test, even though I have Medicare coverage. The test should be free for Medicare patients by federal law. The doctor's call and test administration were quick, but they charged me $350 in total. They were testing people in a strip mall next to a store, and some patients weren't wearing masks. When I complained, they told me to stay six feet away from others in public. I was angry and called the mayor, police, and county health department in Mission Viejo.
I went to Marque Medical in July for a covid test
I went to Marque Medical in July for a covid test. They were the closest clinic to us, so we scheduled an appointment right away. But before we could get the test, we had to go through a screening. They scheduled a virtual screening for me and my husband, but my appointment got moved to 11:30am instead of 9am. The screening was just some basic questions about our info and how we were feeling. It only took about 8-10 minutes. But then I got a bill for $320 for "Medical Services." I have insurance, so they should have covered it. And why are they charging so much? It feels like they're taking advantage of the situation. I'm worried that they're doing this to other people too.
Marque Medical Complaints 3
I went to Marque Medical in December for a COVID-19 test
I went to Marque Medical in December for a COVID-19 test. I got a letter in the mail saying I owe $73. My insurance company said they paid Marque and I don't owe anything. But I keep getting texts and bills saying I owe $73. I tried calling Marque billing during business hours, but all agents are busy. I left messages, but no one called me back. I tried calling other Marque numbers, but can't get a live person. I need to talk to someone to fix this.
Went to Marque Urgent care in *** for Covid-19
Went to Marque Urgent care in *** for Covid-19. Tried to give my health insurance, but they only take cash or credit for the test, which cost $120. I paid the $120. A few days later, my wife talked to our doctor's *** about getting a test through them and mentioned my experience. She said my insurance was contracted with Marque Medical, so it should have been covered. I want my money back. My doctor's *** told my health care administrator to check it out. Here's the address: ***.
I called and asked if they were in network for Blue Shield and they said yes
I called and asked if they were in network for Blue Shield and they said yes. But when I went there, they charged me $160. I told them my copay is $25 for urgent cares, but they said it depends on the deductible. I believed them and paid before my visit. While waiting for the doctor, I did more research and found out my copay was actually $25. I went back to the front desk and they said I was wrong. The doctor examined me and recommended an ear irrigation. I asked if it would cost extra and they said no. After my visit, I called my insurance and they said urgent cares are not subject to the deductible and my copay should have been $25. I called Marque again and they said they weren't the right type of urgent care. My insurance offered to pay the difference, but Marque didn't send the claim. I called back and the manager said I didn't understand insurance. When the Blue Shield rep said that wasn't true, the manager transferred us to voicemail without saying anything. The billing person said the ear irrigation was on there now, even though they said it wasn't a charge before. They're changing their story now because they're wrong.
Is Marque Medical Legit?
Marque Medical earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Marque Medical. The company provides a physical address, 2 phone numbers, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Marque Medical has registered the domain name for marquemedical.com for more than one year, which may indicate stability and longevity.
Marquemedical.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Marquemedical.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Marquemedical.com you are considering visiting, which is associated with Marque Medical, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Marquemedical.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- No reviews for marquemedical.com on popular sites. Be cautious and do additional research. Look for information about the Marque Medical and be careful with personal information or transactions.
- Marquemedical.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The marquemedical.com may offer a niche product or service that is only of interest to a smaller audience.
- Marque Medical protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Marque Medical
One of the key features of Marque Medical is its state-of-the-art facilities that are equipped with the latest medical equipment and technology. This allows the medical professionals at Marque Medical to diagnose and treat a wide range of medical conditions with precision and accuracy.
Marque Medical offers a comprehensive range of medical services, including primary care, urgent care, occupational medicine, and physical therapy. The primary care services offered by Marque Medical include routine check-ups, immunizations, and preventive care. The urgent care services offered by Marque Medical are designed to provide immediate medical attention to patients who require urgent medical care.
The occupational medicine services offered by Marque Medical are designed to help employers maintain a healthy and safe workplace. These services include pre-employment physicals, drug testing, and workers' compensation evaluations. The physical therapy services offered by Marque Medical are designed to help patients recover from injuries and improve their overall physical function.
Overall, Marque Medical is a trusted healthcare provider that is committed to providing exceptional medical care to its patients. With its state-of-the-art facilities, highly qualified medical professionals, and comprehensive range of medical services, Marque Medical is a top choice for patients who are looking for high-quality medical care.
Overview of Marque Medical complaint handling
-
Marque Medical Contacts
-
Marque Medical phone numbers+1 (949) 760-9222+1 (949) 760-9222Click up if you have successfully reached Marque Medical by calling +1 (949) 760-9222 phone number 0 0 users reported that they have successfully reached Marque Medical by calling +1 (949) 760-9222 phone number Click down if you have unsuccessfully reached Marque Medical by calling +1 (949) 760-9222 phone number 0 0 users reported that they have UNsuccessfully reached Marque Medical by calling +1 (949) 760-9222 phone number+1 (949) 382-1909+1 (949) 382-1909Click up if you have successfully reached Marque Medical by calling +1 (949) 382-1909 phone number 0 0 users reported that they have successfully reached Marque Medical by calling +1 (949) 382-1909 phone number Click down if you have unsuccessfully reached Marque Medical by calling +1 (949) 382-1909 phone number 0 0 users reported that they have UNsuccessfully reached Marque Medical by calling +1 (949) 382-1909 phone numberRelations Manager
-
Marque Medical emailsbmaloney@marquemedical.com99%Confidence score: 99%Communicationfrontdesk-mv@marquemedical.com98%Confidence score: 98%frontdesk-nb@marquemedical.com98%Confidence score: 98%frontdesk-av@marquemedical.com97%Confidence score: 97%frontdesk-pb@marquemedical.com97%Confidence score: 97%frontdesk-utc@marquemedical.com96%Confidence score: 96%frontdesk-gm@marquemedical.com96%Confidence score: 96%frontdesk-el@marquemedical.com95%Confidence score: 95%patientcare@marquemedical.com95%Confidence score: 95%info@marquemedical.com94%Confidence score: 94%Support
-
Marque Medical address2075 San Joaquin Hills Rd, Newport Beach, California, 92660-6505, United States
-
Marque Medical social media
-
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!