Martin Jetco Heating & Air Conditioning
Reviews and Complaints

Prompt, comprehensive and professional service. The service technician (Jason) was friendly and knew what he was doing. A very thorough job. Wore shoe covers to protect the floors. Highly recommended.

Serviceman arrived when stated. Efficiently checked our AC for the coming season. He was polite and provided suggestions for the filter and operation of our system. We are very pleased with M&J's service.

Service Tech Dan called when he was on the way to my house, and then arrived promptly. He was very professional, knowledgeable and polite. Dan did a good job of servicing and checking my air conditioner unit.

Doug went right to the various problems with the AC and got it running, Unit is 21 years old and will need to be replaced soon. We will work with Martin Jetco on a replacement unit soon. Very pleased with the work performed.

Service technician Jerry was at our home 3.5 hours after we called. He quickly diagnosed and repaired a problem with one of our a/c units and then thoroughly checked out both units. Jerry provided excellent service and advice.

Martin Jetco has been a great company to work with for many years. Today, Kyle performed our Clean and Check and was the consummate professional. He took care of everything quickly and thoroughly, and was a pleasure to be around.

Great sales experience and good technician experience. One of the key factors in my decision to go with Martin Jetco was the sales person & each technician that I encountered talked “to" me not “at" me. I am extremely pleased with everything.

The most personable person answered the phone and set up the appointment. Terrific way to start. The tech got here right when she said he would and he had everything fixed in record time. The tech was also super nice. Would recommend this group to everyone.

Brady was a courteous, knowledgeable technician who diagnosed the A/C issue quickly and kept me informed along the way about what he needed to do. He resolved the problem and identified an issue with the original install for follow up. I would definitely call him back for other servicing.

We are Martin & Jetco customers for +20 years and always we have been very satisfied with their service! Today, Antony's service was great ! He is a very skilled professional man, explaining everything I have to know about maintaining my AC unit and very polite. It was a pleasure to do business with him !

Jason called to let me know he was on the way and arrived within thirty minutes. He is very personable, has a Covid mask and really knows his business! Within a few minutes he had diagnosed the problem and presented me with the most cost effective solution. I'll be sure to request him the next time we need service.

We've used Martin Jetco for 13 years. They installed a HVAV system at our single family residence and at the condominium we purchased. They thoroughly check our HVAC system twice a year (spring/fall). Martin Jetco is honest, reliable and know what they are doing! We highly recommend Martin Jetco. Can't say enough good things about them.

So happy to have had Jason here to replace my coil. He is extremely knowledgable and efficient. I will certainly request him the next time I need service. He is an excellent “ambassador" for Martin-Jetco and could not be more informative and personable. I'm very impressed with their operation. They are an excellent HVAC sales and service company!

I have used Martin-Jetco for over 10 years and have always received the very highest degree of service from them. Everyone from the receptionist/scheduler to every service tech I've had in my home has been unfailingly warm and courteous. All my questions & concerns are answered promptly and thoroughly. I would not hesitate to recommend them to anyone needing excellent HVAC service.

I've used Martin-Jetco for 6+ years. I purchase the HCA plan yearly and they have kept my HVAC systems in top running condition. Dan R is the technician I've had the last few times and is pleasant, courteous and professional. Dan did put on a face mask in addition to the usual shoe covers before entering which shows how much Martin- Jetco values their customers health in this covid crises. I always recommend them to family and friends.

My compressor froze on my 24 year old Carrier system in July and I want to switch from Electric Heat to Gas Heat. The issue is that Spire is not done installing natural gas lines in my subdivision and there is no guarantee that they will be done before the winter. Martin Jetco sent someone to my home the same day I called and I had a quote the next day for a custom solution with a brand new Daikin system with a 12 year warrantee. The crew removed the old unit and installed the new unit all in one day. They were knowledgeable, friendly, and cleaned up after the job.