Maruti Suzuki India / Maruti Udyog review: problem with suspension 49

i have a maruti Swift diesel VDI, registration no HR 51 AH 2676.This car;s battery is not working so we went to maruti centre, Vipul motors limited, faridabad for complaint.they said battery is under warranty and will be replaced .so we left car with them on 11/10/2011.
today they are saying this will take minimum 4 days and may take 1 month also as by manager of this centre.we asked them to give us some old battery for time being, which they refused.
Is this indirect way of saying that you have to purchase battery inspite of being under warranty period otherwise you have to wait for long period which is almost impossible .i am also not understanding why batteries are not available with maruti but they are available all over the world .

please clarify .

Neeraj Aggarwal
[protected]
drneeraj_12@yahoo.co.in

I booked Swift Dzire Vdi with M/s Berkeley Auto, Chandigarh on 20th March i.e. 6 days before official launch of the vehicle. The dealer promised early delivery and I paid Rs.50000/- booking amount. Till date I have not been given delivery
and the dealer is not even giving any firm date of delivery. I contacted Maruti''s Customer Care and their Regional Office at Chandigarh but have not received any response/help from them.

As I have sole my old vehicle, I am feeling a lot of inconvenience without vehicle moreso when the temperatures have gone up and it is very hard to go out without the vehicle. I''m feeling helpless and at the mercy of dealer for delivery of vehicle.

Harpreet Singh
Booking No.4785
Receipt No.6335

From: Devshi Bhai Mavji Bhai Asodariya.
Plot No:9/B-1, 3, Shanti Nagar Society,
Opp Janta Fatak Society,
Jamnagar - 361 006. (guj)

To: Maruti Suzuki ltd.

Dear Sirs,
I Have Purchase Maruti Alto LXI BSIV Modeal From Atul Motors P Ltd Jamnagar On Dt:05-Nov-11
Order No:SOB11001716 Booking Dealer : F401 Delivery Dealer : F401
Customer ID : I117418829 Finance By : 0 Sales Executive : Mr.Nilesh Agravat.
Chassis : 1956355 Engine : 4728223 Colour : Superior White

I Have Complained to above company about Air Coming in Backside Tyre and requested for its replacement,
within ten days from Dt:05-Nav-11 of purchase.
Since last 45 days there is no reply after first service by the company.
There is no responsible person in the show room and proper reply is not given by them.
Kindly arrange to replace the tyre from above company as pretty long period has alredy been passed.
I am very much disappointed with the attitude and service of your local office and hence this approach for
immediate solution.
please give top most priority for this important matter.
Thanking you,
Your Faithfully
( Devshi Bhai Mavji Bhai Asodariya)

respected sir,
myself Raj Kumar Makkad, Lawyer and i had booked a maruti suzuki swift vdi on may 27, 2010 in the name of my wife Mrs. Sushma with a booking amount of 20000 at JAGMOHAN MOTORS, BHIWANI (HARYANA). At the time of booking i was assured by the branch head that i will get my car delivery within 2 months so i got my bank financed demand draft accordingly. When i contacted the branch head after 2 months he started making excuses that there is shortage and extended the delivery date. From that day he is extending the delivery date further. Its almost 3 months now from the booking date and i am very dissatisfied by this response and facing economic problem too as i am paying the bank loan from the date of its withdrawl from bank. I also came to know from reliable sources that the car is available in branch.
I request you to look into this.matter and help me.

i purchased maruti suzuki sx- 4 from competent motors gazipur via invoice no [protected]-f01m dt'ed09/05/2007 but from the date of purchace it is creating problemfor this i made many complains to dealer and manufacturebut problems couid not rectify.my car regi. no.is DL 2CAG 7742 and Compliane regi. no.HT20080926_[protected].

I Ms.Mainka Singh, Judicial Magistrate, Sirsa, (Haryana) had booked for the car swift dzire zdi (white) on 14/5/2012 with the maruti dealer Shakti Motors Pvt.Ltd. Sirsa. Despite being assured that i will get the delivery of the car in the month of August 2012, but now that it is November to come, yet to my great disappointment, neither have I received the car nor have knowledge of its tentative date of delivery. I have been facing troubles in my day to day official as well as private life. Perhaps, it is onjy because i trusted the brand Maruti Suzuki !

1. I purschased a True Value Maruti Alto from VArun Motors on 6th Sept. The car was delivered without inspection and mandatory checks. The tyre burst on the 4th day while driving on the highway. The spare wheel was found punctured. The pollution check was not done. The wheel balancing and wheel alignment was not done. The car was not even cleaned before delivery.

2. I gave MAruti Esteem LXi for service to Varun Motors on 7th October after coordinating with Mr Rao, GM of Varun Motors. All details were explained to Mr Karunakar while handing over the car. The car was to be returned on Monday 11th. They promised to call back on Monday to reconfirm. Till afternoon no call. Then I called and was informed that the car would be delivered next day. I had to reschedule my appointments and drive 30 kms when I was finally informed this - too late. Next day car was to be delivered by 1500 hrs. Again a call was promised by Mr Rao. No call received. I had to call 5 times, each time to be told they would call back with status. No call. Car was delivered without prior call at 1900 hrs with more than half the work not done.

a) wheel wobbling not corrected
b) paint touch up not done
c) tyre replacement rear left tyre - not done
d) shocker check and service - replace if required - not done
e) body sound - not corected
f) Car not cleaned before delivery. Mud inside.
g)Parking light cracked - to be replaced (as recommended by mr Karunakar) - not done.

I am amazed at the apathy and total lack of service and ownership by Varun Motors. They deliver cars without addressing safety issues repeatedly.

MARUTI SUZUKI INDIA LTD (MSIL)
Nelson Mandela Road,
Vasant Kunj, New Delhi-110070
Board no.[protected]

REF: "MARUTI SUZUKI" DIRECT RECRUITMENTS OFFER.

Your Resume has been selected for our new plant. The Company selected 62
Candidates list for Senior Engineer, IT, Administration, Production,
Marketing and general service Departments. It is our pleasure to inform you
That your Resume was selected as one of the 62 candidates short listed for
The interview. The SUZUKI Company is the best Manufacturing Car Company in
India; The Company is recruiting the candidates for our new plants in Delhi,
Bangalore, Pune and Mumbai

Your interview will be held at The Company Corporate office in New Delhi on
18th of January 2012 at 11.30am. You will be pleased to know that the 62
Candidates selected, 55 candidates will be giving appointment, meaning your
Application can be in progress to the final stage. You will have to come to
The Company corporate office in New Delhi. Your offer letter with Air Ticket
will be sent to you by courier before date of interview. The Company can
offer you a salary with benefits for this post 64, 000 INR/- to 200, 000 INR/-
MARUTI SUZUKI INDIA LTD (MSIL)
P.M. + (HRA + D.A + Conveyance and other Company benefits. The Designation
and Job Location will be fixed by Company HRD at the time of final process.
You have to come with photo-copies of all required documents.
=========================================
REQUIRED DOCUMENTS BY THE COMPANY HRD
=========================================
1. Full Names:
2. Contact Address:
3. Mobile Number:
4. Sex:
5. Age:
6. Photo-copies of Qualification Documents.
7. Photo-copies of Experience Certificates (If any)
8. Photo-copies of Address Proof
9. Two Passport Size Photograph.
======================================
You are to make a cash security deposit of Rs.13, 600/-(Thirteen Thousand Six
Hundred India Rupees) as an initial amount in favor of our company
accountant name in charge of collecting payment. The refundable interview
Security deposit of Rs.13, 600/- should be paid through any [STATE BANK OF
INDIA] OR [ICICI BANK] Branch closer to you to our company's accounting
Officer in charge. Account number will be provided to you upon your response
To this mail.
NB: You are advice to re-confirm your mailing address and phone number in
Your reply. This Company will be responsible for all other expenditure to
you at the time of face-to-face meeting with you in the Company. The Job
profile, salary offer, and date/time of interview will be mentioned in your
Offer letter.

IMPORTANT NOTICE:
Last date for security deposit is 16th of January 2012. The earlier the deposit
is made the earlier your position will be secured by the Company HRD -direct
recruitment manager.

Regards,
Mr.Shinzo Nakanishi
Human Resources Officer,
marutisuzuki.india@hotmail.com
MARUTI SUZUKI INDIA LTD (MSIL)

IMPORTANT NOTICE: IF YOU RESPOND TO THIS MAIL, PLEASE ALWAYS CHECK YOUR INBOX AND JUNK OR BULK FOLDER FOR OUR REPLY AS YOU MAY GET OUR REPLY IN YOUR JUNK FOLDER.

“BEWARE OF THE MARUTI PRODUCTS”
I have purchased a Maruti Suzuki Swift Dezire VDI from their dealer with the name as Rohan Motors, Mathura Road, Delhi on dated 09th Feb. 2011. After running 450 km, on dated 13th Feb. 2011 when I was alongwith my family out of Delhi, there was some sound from the engine of the said car at an unknown place which was 45 km away from Disst. Rohtak, Haryana. I'd contacted to their executives i.e. Maruti Suzuki/Rohan Motors and made 30-40 calls to them but I'd got no satisfactory response from them and lastly you stated me that you are unable to provide me their services at that place and backed up from their promises.
After that, anyhow, I managed the contact number of Regional Head of Maruti Suzuki, based at Chandigarh and contacted him by dialing his number. I got surprised when he put a straight forward his question at the first moment as from whom you had got my number. It was really disgusting that a person who is duty bound to help me after listening my problem regarding my newly purchased car; he is putting such type of silly questions besides helping me!
Ultimately, after a long period of seven days, you replaced the short engine only at Rohtak itself instead of replace that car which was having the manufacturing problem. Whereas you are duty bound either to replace the defective car or to call back the defective car to their factory and after proper quality check up of the same and other required treatment with it, the same should be available to be run on the road.
And again after 9 days i.e. on dated 2nd March 2011 at 20:30 pm of replacement of engine, I have faced the problem again with the car.
After calling the MOS (serial no.423 Maruti on Road Service) of Maruti, I came to know that now the problem is over heaten of the engine in the said brand new purchased car, you Top up the water in radiator and instruct me to inspect the car to workshop. This is really ridicules to me for 2nd time on road within 20 days with that said car with defects.
I have sent the mail to senior officials of Maruti which is Plant Head India and to. Mr. Shuji Oishi, Director of Suzuki, Japan but till yet I’ve got no response from either side. It is really causing harassment to me as well as my family.
So, please provide me the justice or give any advice what can I do? Either I will surrender the car to you so that you may scrap it or let it pull into fire or hell.
Although, it was my bad luck that I'd purchased a Maruti Product after getting false assurances from Maruti regarding the good quality of their product, but anyhow, I want to explain in crux which are as follows for the buyers who are planning to buy the Maruti product:
1. The products of Maruti are not good of quality and you seem like LOCAL JUGAAR;
2. The service of MOS (MARUTI ON ROAD SERVICE) is not up to mark that is you don't have updated the contact numbers of their partners.
3. If, unfortunately, any problem or issue or defect has taken place, Maruti does not agree to take ownership of the said defect etc.
4. Senior Officials are used to flee from their customers and don't want to talk with them regarding the problems arisen in vehicle/product.