Maytag review: Maytag MVW7232HWO top loading washing machine

I have a Maytag washing machine that was purchased 3/31/2022. I have not been able to wash clothes in hot water for many months, which didn't seem to be a big deal since most of my laundry I do in cold water. On 1/18/2024 I removed my clothes and noticed a quarter size hole in the bottom of the tub. I called the Maytag customer service and was given, by them, an appointment for a technician to come and repair. The next day when the repair tech came out he looked the the hole and asked me for the receipt. I didn't exactly know where it was and he told me then the repair would be X amount plus the $129.99 for his trip out. I asked if I had the receipt would the repair be under warranty? and he told me it would. I located the receipt and presented to him and he said that there would be no charge. At that time I pointed out the hot water issue and he checked and told me the hot water valve was not working and that he would include it in the repair and that it too was under warranty. On 1/24/2024 I got a text from the repair company notifying me that the service was "on hold due to a missing collection for parts and service during the initial visit" . First, I was never told from Maytag they were sending a 3rd party to my home, or that there was a service charge. Secondly, I was assured by the technician there was NO CHARGE at all since he had the receipt for the washer. Now I'm several more days waiting for the repair. When I called Maytag today they informed me the warranty was only 1 year on parts and labor and that there was nothing they would do, and I should have purchased an extended warranty. This has a 10 year warranty! Who should need an extended warranty!? Maytag's 10 year limited warranty is just that... limited to whatever they can get away with not having to cover or fix. Now my $900.00 washing machine is going to cost an additional $275.00. I should have spent the extra money and bought the LG! I'll bet I would have a working washer right now.