Maytag
Reviews and Complaints

My washer is 3 years old and is already done for however, I'm supposed to have a 10-year warranty and certain things such as the drum, which appears to be the issue. The thing as leaked pretty much from the get-go. I called in January 2023 and waited and waited for someone to pick up, my longest wait time was over an hour. Finally got through to someone and they said they would be sending someone, it is now April 27th, 2023, and I have not heard from anyone. I will never buy Maytag again, the product is junk, and the customer service is just as bad. Thankfully we were able to get our hands on an old washer while we wait.

My husband and I purchased a Maytag washer this month to replace our 10 year old Maytag washing machine. Two weeks after purchase it is broken. The lights blink on and off but it will not operate. We've tried all the suggestions from the troubleshooting part of the manual and nothing has worked to address the problem. We called and scheduled service on Monday April 24 and they were supposed to come today but now they have canceled the appointment and rescheduled for May 3rd, one full week from now.

We've been very happy with all our Maytag/Whirlpool products (all but one major appliance including our upright freezer are Maytag/Whirlpool) but the lack of service availability is causing me to rethink my loyalty to your products.

Sincerely,

Jeanann Foster

[protected] (c)

I bought a Maytag washer and dryer set from home Depot and have never been happy with either. The dryer does not get clothes dry, I have to restart it and run the load through a couple times before they are dry. The washer has also never cleaned clothes well no matter what size or what setting I run them on, I can run my kids clothes, especially their blue jeans, through multiple times and they will still come out with dirt all over them! I've tried to make do because appliances are so expensive and when I picked them my husband said to make sure I got what I want, so I've tried to not say anything but I'm at my wites end and hoping I can get help!

I purshased a washer and dryer in 2016 last year it stoped draining properly , now i find out they want me to sign up for an entented warrenty pay for that plus the service tech's time pluse labor i am an elderly peson on a fixed income i have been without a washer for almost a year now, come on maytag back up your 10 year warrenty to me this is false avertising.

I had to repair the belt on 02/20/2023 @ $300 (1/2 the machine cost). An appliance you expect to last 15+ years needs a belt of less than 2.5 years. The belt was shredded - see attached. When I called for any warranty coverage, I was offered an extended warranty costing me even more $. The quality of Maytag products has obviously degraded, and so far, this $600 machine is less than 2.5 years and has cost me $900. I am not optimistic about the future of this machine & its parts. The happy path resolution would reimburse my cost to repair this belt of $300.

I have purchased 1000s of products during my life. Maytag, by far ranks, 999 from the bottom. My washing machine was used 8 months, and the suspension rods failed, Two adults living in Florida part time should not have to pay $364 for repairs. I was told it was out of warranty. Two weeks later, I received a letter from Maytag wanting to know if I was interested in purchasing an extended warranty on my NEW washing machine. I have sent 4 emails wanting to know why I recioeved this letter. No one from Maytag is responding.

I purchased a washer and dryer from Best Buy on February 14th, 2023. The units were delivered and installed February 20th. After seven loads in the washer, the unit started to squeak when washing. I waited two weeks for flamingo repair to arrive to my home. I showed the technician the video of the washer squeaking and he determined the motor was bad. He and his assistant spent 45 minutes replacing the motor, ran it thru a rinse cycle and said it was fixed. The next time I used it, the washer made a terrible squealing noise. I unplugged the unit and had to drain the water out and take the clothes to a laundromat. I have been going to the laundromat ever since. Flamingo repair has cancelled twice since then, they only give appointments every two weeks, and I think that is unacceptable. I talked with a Maytag rep named Andrew and he wasn't much help. I would appreciate some kind of help with this matter, since Maytag will not exchange the washer for an operating one. Thank you. Model number mvw4505mwo. Serial number cc0300117. Robert Kirner, 8924 NW 21st court, Coral Springs, Florida 33071.

I have a 4.5 yr old washer that broke. I'm very dissatisfied with the b.s warranty you provide. 10 yr crap warranty. Covers the drive assembly but not the gear box. Isnt that part of a drive assembly?

Y'all are horrible. Product is junk. Hope you like ripping people off. 240 dollars just to have a tech tell me that your 700 dollar washer is junk because maytag/ whirlpool wont stand behind there products.

I’m a 60 year old, single, disable veteran with no children. I say this to say that there was no constant use or abuse of the appliances for which I have issues.

I had a kitchen fire in 2017 (two days prior to my mother’s funeral) Prior to that I had GE appliances which I purchased stove in 2000 and refrigerator and dishwasher 2002. I couldn’t replace the GE appliances with GE because I hosted my mother’s repast, and GE was special order. I had no choice but to purchase Maytag from good deal appliances. Thank God, I also purchased the extended warranty for the refrigerator. The refrigerator freezer door malfunctioned in 2020 and had to be replaced, butter bins door broke, The microwave has started to rust, and the self cleaning oven never, ever self cleaned. I am very disappointed with the quality of my appliances.

I purchased a Maytag washer on July of 2020. About 6 months after I started using it, it began “screaming” at least four times per wash. When it’s not screaming, it’s moaning. Very loud noises for each wash. I contacted Maytag and a repairman was sent. He said he corrected it. Two weeks later it began again. The same man came back out. He said it was the motor and he couldn’t fix it. I contacted Maytag again and was told there were no repairmen in my area so they would get back to me. A month later, no contact. I contacted them again. They said there were no repairmen

and left it at that. Today I do ya yes Maytag and after many emails was told they could do nothing about it. Offered 15% off a new one. I’m on disability and can’t afford a new one. Had to save forever to get this one! I have only had this 2.5 years. I should not have to buy another so soon. Maytag does not stand behind their products.

I purchased a Maytag washer in June of 2022 (less than a year ago) and it is now not working. I contacted Maytag and they could not get someone to come out to repair the washer for over a week. I had clothes, wet and locked inside getting mildewy. They would not do anything about that. They arrived on Friday, March 26th, and said the main electronic board is fried and they are going to order a new one. The repair man even said how unusual it was to have NO POWER going to the machine and he is hoping the circuit board replacement actually fixes it. That is supposed to take weeks and may not even fix the problem. We are a family of 6 without a washer. I have been to the laundromat 2x now and spent at least $30 each time. I cannot spend $60/per week until this gets fixed. Maytag sold a defective product and a warranty does not mean taking weeks to repair it, while I am stuck without a washer.

A little after 1 year the washer died, and wouldn't start, only buzz.

After 3 repairmen came out could not fix it. Only the motor is covered under warranty and I've paid almost what we paid for the washer. It's been over a month. The next try will be to replace the circuit board.

I feel we have been ripped off completely by Maytag/Whirlpool. "It'll last 12 years?" Ours lasted 1.1 year.

Purchased Washing Machine [protected]. The washing machines they make do not hold up well. Our present machine was diagnosed with a bad bearing. It makes a loud rumble during the spin cycle. We told to use it until it fails. The two machines prior lasted about 4 to 5 years. After these experiences, this was the straw that broke the camel's back. Maytag offered no help, just that your out of luck. This washer was used correctly and not abused. Extremely disappointed. We are spending too much money for under performance.

This washing machine has never worked since day 1. Called and complained, a repairman came out and told me that the washing machines just don't work that well because they are low water volume. He told me to keep it on bulky sheets and 2 rinses. I told him that's what I have it on and I run it thru 2 cycles and it still does not clean. My water bill has gone up $30 per month due to the 4 1/2 hours it takes to run clothes through 2 cycles. Forget anything getting clean if it's really soiled from gardening, the dirt does not come out, even after the 4 1/2 hours and 2 cycles i'm sick of it. When I look online, this model has had the exact same complaints for years, yet maytag continues to sell it. I will never buy another maytag and neither will my entire family. Also, I will be telling everyone about the horrible experience I have had with a new maytag washer that never worked from day 1.

Purchased in November of 2022. it has never worked correctly. had service tech out and he said nothing was wrong with it.

1> there is no way to get all hot water in this machine even though it has a hot setting for water.

2. the machine makes horrible loud noise when spinning. it also walks out into the floor, machine shows level.

3. machine damages clothing.

4. the center of the machine inside has grease type substance.

5. it only works correctly if settings are set to bulky and use with fabric softner.

this machine is a terrible appliance. I have never had such a poor appliance.

I bought this machine new, after six months of having this machine the agitator and the computer board or the memory board the main board panel went out in my machine now as of today now the electrical harness the solenoid that's underneath there are the water pump and some other parts have gone out now as well Whirlpool refuses to replace my machine and this is why I'm writing this complaint right now because this machine is defective it has been defected from day one but they refuse to replace it what they're offering me is an extended warranty six months warranty in some kind of gift cards I'm not taking any

My washing machine has been broken for weeks I finally got a claim made I took 2 days off work waiting for somebody to show up and or call! Nobody contacted me back. I've spent 40 dollars a day at the washer mat i've took 2 days work off i've lost 2 days' pay 150 dollars each day they finally got another company scheduled to come look at it & now they are telling me is going to be another 3 to 5 days before they get there I can afford this anymore I payed for the lowes extended warranty &I can't get no help from nobody the money i've spent waiting missing work paying for my laundry to be done at the laundry mat has exceeded what I payed for it my model number is (mvwb765fwi) my serial number is) c80674159) my claim number is ([protected]) my name is joseph pinion my telephone number is [protected] will somebody please help me I don't have any more money to spend on laundry matt I cant take off work no more I don't know what else to do please help me somebody

We bought a Maytag top loading washing machine with an agitator in Novemer 2022. About every third load has so much water you cannot put it in the dryer and you cannot get the spin cycle to work; so have to start from the beginning. Clothes are literally knotted and wrinkls so badly they will not come out when you put them in the dryer. There is not enough water to dissolve the cleaning products which are in clumps at the end of the wash. There is not enough water in the rinse cycle to rinse the soap out and is causing terrible itching on our skin.

Lowes knew of these problems and did not warn us when we bought the machine. I would like a full refund so I can buy a brand that will do what a washer should do. I could do a better job cleaning by pounding my clothes on a flat rock. We have both been ill with big medical bills and can't afford to just trash this machine and buy another.

Can you help us get a refund since Lowes' knew they were selling us garbage?

CLOTHES LOOK WORSE AFTER YOU WASH.

We bought this MVW7232HWO set from Menards Nov 6th 2022, for our new home getting built. We moved in Feb 7th 2023.

We ran our first load of sheets for our new bed, sheets came out filthy with lint and black junk on them. We ran then through another cycle. Still came out dirty. We tried to wash a load of dark clothes and there was junk all over them as well. We got on line did some troubleshooting and a few more load. It was the worst I have even seen clothes coming out of a washer machine. We called Menards and they said since it has been over 90 days we had to call Maytag, even though we had just started using a week ago.. They sent out a tech and said they machine was operating as it was designed and we were loading it wrong or using wrong detergent. We are using the he detergent it calls for we have used liquid or powder, we use half the suggested amount. We have used no detergent. We have thrown the clothes in there, we have strategically laid them around the drum as some have said you have to do. They still come out covered in lint and what looks like is detergent. The rinse cycle uses what looks like about a gallon of water. We called and had a second tech come out. I told him if he could get clean clothes from that machine I would agree it works. He witnessed the clothes come out filthy. Talked to Maytag customer service and they said that is normal and the dryer should finish cleaning them. That is crazy, and we hang dry a lot of or dark clothes.

Don’t buy! This is the worst washing machine probably on the market, the tech said these are very common problems with new top loaders and Maytag customer service is lacking. I am stuck having to purchase a new machine to replace the one we have used less than a month.

I purchased this model washer in 2021 they brought me a broken washer and had to bring another it’s been one repair after another last flooding my home there has to be a recall on this washer its a piece of junk. Now it wont sense the clothes in the washer and goes from sensing to done without washing my extended warranty now wants to replace or give me less money then what I paid. I do not want to replace with same model but believe I should get the full purchase price and also Maytag should take care of this because the flood happened in December before the manufacturer warranty expired, the extended warranty didn’t take effect until January.