Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Car Dealers Mazda Mazda CX90 hazardous to health. Toxic material, phenol and gases.
Mazda

Mazda review: Mazda CX90 hazardous to health. Toxic material, phenol and gases.

A
Author of the review
12:15 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Good day.

In October 2023 I became the owner of 2024 Mazda CX-90 GT-P MHEV.

There were no particular problems, I like the car, everything suits me, but in December I started to smell something. That was the reason why I did the air quality test. I was shocked.

My car Mazda CX90 evaporates phenols and dangerous gases in the cabin; the content exceeds the permissible standards by 10 and 100 times. Please see the attached pictures.

Those numbers stay the same when I drive and when the car is parked overnight. I have opened a complaint in Mazda Canada, sent them all the pictures, videos and related information.

Mazda Canada does not hurry to take any action, despite that AHS does not recommend to be in the room (car) with such high concentration of phenol and dangerous gases.

It is also unknown how many other cars may have such a defect and kill their owners without a trace!

I cannot use my car while Mazda Canada does not take any actions because it is dangerous for me and my family. Also I use the car for work and cannot work right now.

Please see 2 videos I made with tests and measurements.

1 - https://youtu.be/8EuE1KhZp5k?si=uKfiVnn3dXPey2_c

2 - https://youtu.be/X22BzDwRR1Y?si=2Jq77IZM3dumsyJ3

Feel free to contact me if you need more information.

Hope you can help. Thanks.

Confidential Information Hidden: This section contains confidential information visible to verified Mazda representatives only. If you are affiliated with Mazda, please claim your business to access these details.

View 0 more photos
More
Send message
Copy link
Report
0 comments
Add a comment

More Mazda reviews & complaints

Mazda - Awful experience 17
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mazda - never ending problems 1
Mazda - Customer Service 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mazda - Fraudulent organization
Mazda - Verbally abusive & deceptive in sales! 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mazda - Shady Sales 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mazda - Mazda parts not being genuine and defective
Mazda - Poor customer service 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mazda - Stay away from Harrelson Mazda! 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mazda - Service
View all Mazda reviews and complaints

  1. Mazda Contacts

  2. Mazda phone numbers
    +81 822 821 111
    +81 822 821 111
    Click up if you have successfully reached Mazda by calling +81 822 821 111 phone number 4 4 users reported that they have successfully reached Mazda by calling +81 822 821 111 phone number Click down if you have unsuccessfully reached Mazda by calling +81 822 821 111 phone number 7 7 users reported that they have UNsuccessfully reached Mazda by calling +81 822 821 111 phone number
    Japan
    +1 (949) 727-1990
    +1 (949) 727-1990
    Click up if you have successfully reached Mazda by calling +1 (949) 727-1990 phone number 0 0 users reported that they have successfully reached Mazda by calling +1 (949) 727-1990 phone number Click down if you have unsuccessfully reached Mazda by calling +1 (949) 727-1990 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +1 (949) 727-1990 phone number
    United States
    +1 (905) 787-7000
    +1 (905) 787-7000
    Click up if you have successfully reached Mazda by calling +1 (905) 787-7000 phone number 0 0 users reported that they have successfully reached Mazda by calling +1 (905) 787-7000 phone number Click down if you have unsuccessfully reached Mazda by calling +1 (905) 787-7000 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +1 (905) 787-7000 phone number
    Canada
    +44 132 262 2600
    +44 132 262 2600
    Click up if you have successfully reached Mazda by calling +44 132 262 2600 phone number 0 0 users reported that they have successfully reached Mazda by calling +44 132 262 2600 phone number Click down if you have unsuccessfully reached Mazda by calling +44 132 262 2600 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +44 132 262 2600 phone number
    United Kingdom
    +353 12 334 700
    +353 12 334 700
    Click up if you have successfully reached Mazda by calling +353 12 334 700 phone number 0 0 users reported that they have successfully reached Mazda by calling +353 12 334 700 phone number Click down if you have unsuccessfully reached Mazda by calling +353 12 334 700 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +353 12 334 700 phone number
    Ireland
    +61 385 401 800
    +61 385 401 800
    Click up if you have successfully reached Mazda by calling +61 385 401 800 phone number 0 0 users reported that they have successfully reached Mazda by calling +61 385 401 800 phone number Click down if you have unsuccessfully reached Mazda by calling +61 385 401 800 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +61 385 401 800 phone number
    Australia
    +64 95 719 720
    +64 95 719 720
    Click up if you have successfully reached Mazda by calling +64 95 719 720 phone number 0 0 users reported that they have successfully reached Mazda by calling +64 95 719 720 phone number Click down if you have unsuccessfully reached Mazda by calling +64 95 719 720 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +64 95 719 720 phone number
    New Zealand
    +43 46 338 880
    +43 46 338 880
    Click up if you have successfully reached Mazda by calling +43 46 338 880 phone number 0 0 users reported that they have successfully reached Mazda by calling +43 46 338 880 phone number Click down if you have unsuccessfully reached Mazda by calling +43 46 338 880 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +43 46 338 880 phone number
    Austria
    +32 38 606 611
    +32 38 606 611
    Click up if you have successfully reached Mazda by calling +32 38 606 611 phone number 0 0 users reported that they have successfully reached Mazda by calling +32 38 606 611 phone number Click down if you have unsuccessfully reached Mazda by calling +32 38 606 611 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +32 38 606 611 phone number
    Belgium
    +45 43 252 100
    +45 43 252 100
    Click up if you have successfully reached Mazda by calling +45 43 252 100 phone number 0 0 users reported that they have successfully reached Mazda by calling +45 43 252 100 phone number Click down if you have unsuccessfully reached Mazda by calling +45 43 252 100 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +45 43 252 100 phone number
    Denmark
    +358 207 970 4300
    +358 207 970 4300
    Click up if you have successfully reached Mazda by calling +358 207 970 4300 phone number 0 0 users reported that they have successfully reached Mazda by calling +358 207 970 4300 phone number Click down if you have unsuccessfully reached Mazda by calling +358 207 970 4300 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +358 207 970 4300 phone number
    Finland
    +33 161 016 565
    +33 161 016 565
    Click up if you have successfully reached Mazda by calling +33 161 016 565 phone number 0 0 users reported that they have successfully reached Mazda by calling +33 161 016 565 phone number Click down if you have unsuccessfully reached Mazda by calling +33 161 016 565 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +33 161 016 565 phone number
    France
    +49 21 739 430
    +49 21 739 430
    Click up if you have successfully reached Mazda by calling +49 21 739 430 phone number 0 0 users reported that they have successfully reached Mazda by calling +49 21 739 430 phone number Click down if you have unsuccessfully reached Mazda by calling +49 21 739 430 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +49 21 739 430 phone number
    Germany
    +39 660 2971
    +39 660 2971
    Click up if you have successfully reached Mazda by calling +39 660 2971 phone number 0 0 users reported that they have successfully reached Mazda by calling +39 660 2971 phone number Click down if you have unsuccessfully reached Mazda by calling +39 660 2971 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +39 660 2971 phone number
    Italy
    +31 182 685 000
    +31 182 685 000
    Click up if you have successfully reached Mazda by calling +31 182 685 000 phone number 0 0 users reported that they have successfully reached Mazda by calling +31 182 685 000 phone number Click down if you have unsuccessfully reached Mazda by calling +31 182 685 000 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +31 182 685 000 phone number
    Netherlands
    +47 66 818 770
    +47 66 818 770
    Click up if you have successfully reached Mazda by calling +47 66 818 770 phone number 0 0 users reported that they have successfully reached Mazda by calling +47 66 818 770 phone number Click down if you have unsuccessfully reached Mazda by calling +47 66 818 770 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +47 66 818 770 phone number
    Norway
    +48 223 181 973
    +48 223 181 973
    Click up if you have successfully reached Mazda by calling +48 223 181 973 phone number 0 0 users reported that they have successfully reached Mazda by calling +48 223 181 973 phone number Click down if you have unsuccessfully reached Mazda by calling +48 223 181 973 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +48 223 181 973 phone number
    Poland
    +351 213 512 770
    +351 213 512 770
    Click up if you have successfully reached Mazda by calling +351 213 512 770 phone number 0 0 users reported that they have successfully reached Mazda by calling +351 213 512 770 phone number Click down if you have unsuccessfully reached Mazda by calling +351 213 512 770 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +351 213 512 770 phone number
    Portugal
    +7 495 589 2480
    +7 495 589 2480
    Click up if you have successfully reached Mazda by calling +7 495 589 2480 phone number 0 0 users reported that they have successfully reached Mazda by calling +7 495 589 2480 phone number Click down if you have unsuccessfully reached Mazda by calling +7 495 589 2480 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +7 495 589 2480 phone number
    Russia
    +34 914 185 480
    +34 914 185 480
    Click up if you have successfully reached Mazda by calling +34 914 185 480 phone number 0 0 users reported that they have successfully reached Mazda by calling +34 914 185 480 phone number Click down if you have unsuccessfully reached Mazda by calling +34 914 185 480 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +34 914 185 480 phone number
    Spain
    +46 30 031 800
    +46 30 031 800
    Click up if you have successfully reached Mazda by calling +46 30 031 800 phone number 0 0 users reported that they have successfully reached Mazda by calling +46 30 031 800 phone number Click down if you have unsuccessfully reached Mazda by calling +46 30 031 800 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +46 30 031 800 phone number
    Sweden
    +41 227 193 300
    +41 227 193 300
    Click up if you have successfully reached Mazda by calling +41 227 193 300 phone number 0 0 users reported that they have successfully reached Mazda by calling +41 227 193 300 phone number Click down if you have unsuccessfully reached Mazda by calling +41 227 193 300 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +41 227 193 300 phone number
    Switzerland
    +90 216 430 7000
    +90 216 430 7000
    Click up if you have successfully reached Mazda by calling +90 216 430 7000 phone number 0 0 users reported that they have successfully reached Mazda by calling +90 216 430 7000 phone number Click down if you have unsuccessfully reached Mazda by calling +90 216 430 7000 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +90 216 430 7000 phone number
    Turkey
    +86 212 893 3000
    +86 212 893 3000
    Click up if you have successfully reached Mazda by calling +86 212 893 3000 phone number 0 0 users reported that they have successfully reached Mazda by calling +86 212 893 3000 phone number Click down if you have unsuccessfully reached Mazda by calling +86 212 893 3000 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +86 212 893 3000 phone number
    China
    +852 37 684 888
    +852 37 684 888
    Click up if you have successfully reached Mazda by calling +852 37 684 888 phone number 0 0 users reported that they have successfully reached Mazda by calling +852 37 684 888 phone number Click down if you have unsuccessfully reached Mazda by calling +852 37 684 888 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +852 37 684 888 phone number
    Hong Kong
    +62 212 553 2800
    +62 212 553 2800
    Click up if you have successfully reached Mazda by calling +62 212 553 2800 phone number 0 0 users reported that they have successfully reached Mazda by calling +62 212 553 2800 phone number Click down if you have unsuccessfully reached Mazda by calling +62 212 553 2800 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +62 212 553 2800 phone number
    Indonesia
    +60 376 278 888
    +60 376 278 888
    Click up if you have successfully reached Mazda by calling +60 376 278 888 phone number 2 2 users reported that they have successfully reached Mazda by calling +60 376 278 888 phone number Click down if you have unsuccessfully reached Mazda by calling +60 376 278 888 phone number 2 2 users reported that they have UNsuccessfully reached Mazda by calling +60 376 278 888 phone number
    Malaysia
    +63 25 518 000
    +63 25 518 000
    Click up if you have successfully reached Mazda by calling +63 25 518 000 phone number 0 0 users reported that they have successfully reached Mazda by calling +63 25 518 000 phone number Click down if you have unsuccessfully reached Mazda by calling +63 25 518 000 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +63 25 518 000 phone number
    Philippines
    +65 63 633 003
    +65 63 633 003
    Click up if you have successfully reached Mazda by calling +65 63 633 003 phone number 0 0 users reported that they have successfully reached Mazda by calling +65 63 633 003 phone number Click down if you have unsuccessfully reached Mazda by calling +65 63 633 003 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +65 63 633 003 phone number
    Singapore
    +27 127 607 700
    +27 127 607 700
    Click up if you have successfully reached Mazda by calling +27 127 607 700 phone number 0 0 users reported that they have successfully reached Mazda by calling +27 127 607 700 phone number Click down if you have unsuccessfully reached Mazda by calling +27 127 607 700 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +27 127 607 700 phone number
    South Africa
    +886 227 996 100
    +886 227 996 100
    Click up if you have successfully reached Mazda by calling +886 227 996 100 phone number 0 0 users reported that they have successfully reached Mazda by calling +886 227 996 100 phone number Click down if you have unsuccessfully reached Mazda by calling +886 227 996 100 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +886 227 996 100 phone number
    Taiwan
    +66 20 305 400
    +66 20 305 400
    Click up if you have successfully reached Mazda by calling +66 20 305 400 phone number 0 0 users reported that they have successfully reached Mazda by calling +66 20 305 400 phone number Click down if you have unsuccessfully reached Mazda by calling +66 20 305 400 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +66 20 305 400 phone number
    Thailand
    +971 42 994 666
    +971 42 994 666
    Click up if you have successfully reached Mazda by calling +971 42 994 666 phone number 0 0 users reported that they have successfully reached Mazda by calling +971 42 994 666 phone number Click down if you have unsuccessfully reached Mazda by calling +971 42 994 666 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +971 42 994 666 phone number
    UAE
    +84 839 977 824
    +84 839 977 824
    Click up if you have successfully reached Mazda by calling +84 839 977 824 phone number 0 0 users reported that they have successfully reached Mazda by calling +84 839 977 824 phone number Click down if you have unsuccessfully reached Mazda by calling +84 839 977 824 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +84 839 977 824 phone number
    Vietnam
    +56 25 601 900
    +56 25 601 900
    Click up if you have successfully reached Mazda by calling +56 25 601 900 phone number 0 0 users reported that they have successfully reached Mazda by calling +56 25 601 900 phone number Click down if you have unsuccessfully reached Mazda by calling +56 25 601 900 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +56 25 601 900 phone number
    Chile
    +52 555 081 6220
    +52 555 081 6220
    Click up if you have successfully reached Mazda by calling +52 555 081 6220 phone number 0 0 users reported that they have successfully reached Mazda by calling +52 555 081 6220 phone number Click down if you have unsuccessfully reached Mazda by calling +52 555 081 6220 phone number 0 0 users reported that they have UNsuccessfully reached Mazda by calling +52 555 081 6220 phone number
    Mexico
    More phone numbers
  3. Mazda address
    3-1 Shinchi, Fuchu-cho, Aki-gun, Hiroshima, 730-8670, Japan
  4. Mazda social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 14, 2024
Mazda Category
Mazda is ranked 22 among 1391 companies in the Car Dealers category
#20 AutoNation AutoNation #21 Mahindra & Mahindra Mahindra & Mahindra #22 Mazda Mazda #23 Citroen Citroen #24 CarsDirect CarsDirect

Most discussed Mazda complaints

Brake Pads - Mazda 2 skyactiv - 2016 - Hatchback
1
(opinions to this review)
Mazda Alternatives
Riverhead Hyundai 2 reviews Trident Hyundai 54 reviews Nashville Speed Shop 3 reviews Empire Hyundai 9 reviews GM (SA) 11 reviews