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CB Fast Food Chains McDonald's Workers couldn't understand english
McDonald's

McDonald's review: Workers couldn't understand english 305

D
Author of the review
12:00 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

This goes even beyond McDonalds, but I am tired of going to all of these fast food places and no one can understand English. We are told that you cannot fire someone for not speaking English, but yet you can be let go for not speaking Spanish. Something is definitely wrong here. The last straw was this morning when I went to McDonald's I ordered what I wanted drove to the first window paid and then drove to the second window to pick up my food. The girl hands me my food and a coffee and I told her I asked for a Diet Coke. She just looked at me, and looked around at the other people, then figured it out. I got my Diet Coke then I asked for salt and she just kept saying salsa, and I kept saying no salt, then once again she started looking around, then figured it out. I realized she had filled my Diet Coke to full and it was coming out of the top all over and filling up my cup holder, so I grabbed the napkins and started cleaning it up, and I looked at the girl and asked for some more napkins and she just looked at me and I kept asking for napkins, and she started again looking around, I was really upset at this point, and told her I need some more napkins now. The girl turned around and got the manager and she came over to the window, and asked how she could help me, and I told her I need napkins because my drink is leaking all over. The manager handed me that napkins and apologized, because she new I was upset. I told her that they need to hire people that can speak and understand English.

Part of my family immigrated here and they spoke German in the home and English everywhere else, they didn't expect for everyone that was an American to conform to them, they adapted. The other part of my family is Cherokee Indian, and they are as native as you get and they even learned English. Why is it that only Hispanic people from Mexico are aloud to have a culture, and me as an American citizen are not aloud to have a culture, demand that English be spoken only, and why are my rights less then people that have broken the law to get here.

I was in Mexico a couple of weeks ago, and no one there was bending over backwards to speak English to me or give me something for free, and I didn't see an American's down there working in any of the places we went.

Something is really wrong here, and we need to make this corporations accountable for the people they hire. Maybe start hiring young American kids that speak English and would like to make some money while going to school.

Thank you ,

Daniella

Orange, Ca

305 comments
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Joshuawlkr
US
Aug 20, 2018 7:16 pm EDT

Forgive me if I'm wrong but i walk up to the drive thru intercom at 11pm to order food I say hello on both side and I don't get a reply. So I walk up to the window they refuse to service me because it's their policy. If I can walk to the drive thru to order food from Duncan donuts why can't I do it for McDonalds. Located in Vineland NJ 08360

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Patricia Wragg
US
Aug 20, 2018 8:46 pm EDT

Not available at east Brunswick n j or north Brunswick NJ at approx 12:45 on St. Patrick' Day

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Perry58
US
Aug 20, 2018 9:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Flying the american flag upside down on memorial day. Really disgusting

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Nicole burns
CA
Aug 20, 2018 11:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ordered 2 grilled cheeze and large frie .. the carton of the fries was 1/2 empty. Ordered from drive thru yesterday. When i got home and opened the bag ... i was sooo disappointed. I order a large frie because I love them. Theyre expensive. I paid for xtra large and got a small.

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Henry Houston
US
Aug 21, 2018 1:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi,
I bought 20 McNuggets for $9.99 at location 12085 veterans memorial Houston TX. The normal price is $5.29. This place overcharged for the nuggets; I need a refund.

Thanks

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Gaurav Verma Gv
US
Aug 21, 2018 1:27 am EDT

On monday 23 april 2018. Me and my friend buy burger from mc'd sector 11 panchkula (haryana). After eating that we both of us stomach pain after half an hour and after 3-4 hour we have loose motions in the evening. Still we can't over come to that we still both of us have stomach pain and losse motion problem

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Elizabeth Tupa
US
Aug 21, 2018 1:30 am EDT

I so tired of ordering breakfast burritos and they have nothing in them. This happens often. Please address this issue. The one I ordered today had nothing unit I got about half way through. I understand that they are only a dollar but no one wants to eat just a tortilla shell for breakfast. Thank you

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wilted rose 911
US
Aug 21, 2018 2:30 am EDT

Ok when we got coffee today my cup started leaking all I did was open the little hole in the lid u didn't even lose the lid yall need better cups

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Shanet Jones
US
Aug 21, 2018 2:50 am EDT

I went to the Lancaster and 20 location in Dallas TX I ordered the Quarter Pounder when I got home there was no Patty on my burger I couldn't return to the location because I got a ride there in my ride was gone just wondering how could that happen

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BrandyJorgensen
US
Aug 28, 2018 8:16 am EDT

I purchased the fruit & yougart parfait just before midnight 11:50 pm Aug 22. The yougart was fine but some of the berries were sour! I finished it then noticed the time stamp underneath said "enjoy by 6:03pm Aug 20th 2018". I do not know your hold time on these but I can tell you I enjoy f&y weekly, I have never had one taste like this before!

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Spudtax
US
Aug 28, 2018 11:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I found a piece of rubber in my Big Mac. Took it back to counter. They refunded me. No other contact. I complained to corporate. Insurance representative contacted me. I received a letter that said since nobody was injured the case was closed.

No apology, mo offer of replacement. Not even a free drink. No contact by local franchisee.

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Tywon Marchman
US
Aug 28, 2018 12:43 pm EDT

I bought food yesterday and it was hard, old, disgusting my big mac was not a big mac no lettuce no secret sauce just nasty and the drive thru worker did not give me a receipt so i couldn't call or take my food back

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Harry701
US
Aug 28, 2018 2:02 pm EDT

Hashbrowns tasted like old grease [protected] am employee had to asked to give small tray to hold 4 small milks at dri e up window.

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Cindy Ness
US
Aug 28, 2018 2:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

McDonalds removed root beer in order to add water. Why wouldn't the water be in bottles, allowing root beer to remain? I'l go to the competition.

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SCBscpawleys
US
Aug 28, 2018 6:53 pm EDT

We call is the NON-value value menu. What corporate brain failed when this was thought of? No fries on the value menu? They're the only good food item McD's sells. Will go to Hardees for $5.00 meals.

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Dman333
US
Aug 29, 2018 5:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought a dollar menu chicken sandwich. At McDonald's in Gastonia, NC on Franklin blvd. Wen I came home I discovered a big in.my food. This is very unsanitary and I ve kept the food and bug as evidence of this. I bought the dollar menu chicken sandwich at around 2130p August 16, 2018.

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Carla anderson
US
Aug 29, 2018 7:20 am EDT

I am sitting in drive thru at McDonald's on bypass 72 in greenwood sc 29646 i ordered spicy glazed tender 4 piece meal it is 10:00pm i waited until 10:30 for my food thats ridiculous

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Kimberley Dingle
US
Sep 01, 2018 5:14 am EDT

I am very displeased with the Mobile App service at your locations in Sumter, SC. Each time I put in my order and pay for it online, I get to the location that the App sends me to and they can never find my order. the employees are never sympathetic of my inconvenience. The mobile service needs to be perfected.

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Victoria Williams
US
Sep 01, 2018 8:55 am EDT

I visited store 5424 in Hickory, N.C. today, in the early evening. The wait, for my to go order was ridiculous. Not just me but all the inside customers. Where was all the kitchen staff? A very poor way to run this location. My food was cold and I had to ask about it 3 times and always told, "Oh. it's coming right up". Very Disappointed.

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Jenny Robinette
US
Sep 01, 2018 11:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Food was cold and the boxes were made crappy no ice and we had to wait for ever to get the food this is not the first time this has happened

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DeeBri86
US
Sep 02, 2018 1:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I been going to the mc Donald's on valley Blvd for about a year now I'm located in Alhambra 91801 I buy two meals all the time and every time I order the food is cold I just want to let you guys and the food really seem like if it was just sitting there

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Illiterate
US
Sep 02, 2018 1:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Went to McDonald's this morning my bill came to a dollar 83 I gave the lady a dollar 88 and she says I owe her a nickel and I can't have my food until I give her the money finally she just threw the food at me and said take it are you freaking kidding me this is a Dana Point McDonald's on PCH I've never seen anything more disrespectful

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Roger tellmannn
US
Sep 02, 2018 2:41 am EDT

Very rude.Can barely speak english or french

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Shakes500
US
Sep 04, 2018 1:37 am EDT

I went through the drive thru and the person stated that we could not order in the drive thru and would only accept cash inside. There were three employees standing there laughing. Why can they not take cash through the window?! This was in st clairsville Ohio at 3am.

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Milan Vaghasiya
IN
Sep 05, 2018 10:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I Visited stour nd found sub total mistake in my bill.i pay more amount nd billing sub total higher then item amount total ...I add photo of my bill.

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Billie77
US
Sep 06, 2018 12:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Everyone I buy which is a lot because I buy a lot leak an stain my clothes an burn me there must be a defect in them something needs to be done plz let me know something or I'm going to have to talk to an attorney about all the problems I've been having I've even messed up my car seats I've told them but the never help me

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John Cunningham8
US
Sep 10, 2018 6:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Although McDonald's makes a number of quality food products, I will not be purchasing any more of them.

I can not support a company that can not take a stand on choosing between my country and politics.

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gigi1950
US
Sep 18, 2018 7:00 am EDT

this justice league toy thats given in the happy meal last week is very dangerous. the plastic its made with if thrown hard enough is dangerous to anyone getting hit by it.
Would have thought it be made of rubber or softer material

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Homestead McD's
US
Sep 18, 2018 12:44 pm EDT

Not a Complaint...Loved that you kept us informed through calls and text messages.

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Sammy Holznagel
US
Sep 18, 2018 6:33 pm EDT

It's 8:40pm the workers were talking loud using rude language, they brought a baby into the back, people without a uniform behind the counter, alowed them to vape inside the building, and dirty tables everywhere.

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Mgm2018
US
Sep 18, 2018 7:38 pm EDT

Cold french fries ordered lg fries got small in two meals no ice in tea

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Robert Nevels
US
Sep 19, 2018 6:49 pm EDT

On 6/17/17, I was served at the Mcdonald's located at Essex and Delancy Streets in NY, NY and mice pellets were in my tray of food. It appears to be mice contamination in this location

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Yourp
US
Sep 19, 2018 11:04 pm EDT

Extremely rude, unprofessional, and unhelpful.

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Lewis Dover
US
Oct 02, 2018 6:11 pm EDT

I waited 15 min on 2 McChicken sand wiches on 161 and I 85 in Kings MTN NC I called customer service and got a recording and I left be a nasty message it's bad when you have to leave a message my email address is louiedover60@gmail.com

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Pravin bhanderi
IN
Oct 03, 2018 7:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

In mcdonalds mumbai. Andheri station store i buy food..in thefood I get metal part.. Which is dangerous for health..i had add pic with. If u.need more details kindl free feel to contact me. My self pravin.. Mobile no. [protected] India
I had compliant at store manager.. But he only teling me he will care for next time..

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Ext
US
Oct 14, 2018 11:13 pm EDT

The new commercial with the grandmother's looking at the [censored] of a hot Gardner is inappropriate for a fast food company ! Is this how you sell food now ? Really ! Especially because there are children watching 😢😢

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Muawya
QA
Oct 14, 2018 11:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am frustrated from being fooled by McDonald's Qatar every time I order home delivery they send the food cooled after waiting for more than one hour, sometimes an hour and half, so disappointing and I will never think of choosing Macdonald as an option, bad quality and really soooo frustrating.
muawya_ali@hotmail.com

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Amy Paulewicz
US
Oct 15, 2018 12:24 am EDT

Cashier dropped my Change because she was on her cell phone. She was literally working with only one hand because she had her phone in the other hand. Spent the whole time I was waiting on my order on her phone at the front counter. Very unprofessional.

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Tired citizen
US
Oct 15, 2018 2:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Been waiting in drive thru for 15 min already and I have 2 cars in front of me. Then get to the window and you have pay at the same window you get food from. Three people are already in reserve area. Its ridiculous!

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Light1969
US
Oct 15, 2018 5:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

There's only 9 pieces (yes I counted). The nuggets are old. Just too mad to go back and complain. This McDonald store's cusyomee service has gone downhill and the managers are not attentive to cuatomers neeeds.

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    Nov 21, 2024
McDonald's Category
McDonald's is ranked 1 among 60 companies in the Fast Food Chains category