Meijer
Reviews and Complaints

I went to get groceries yesterday (11/07/17) at the 28th St. Meijer in Cascade, MI. I was having a great day, the sun was shining, I was finding everything I needed until I got to your checkout person. His name is Kyle (Info on my receipt: Tx: 166 Op: 2233264 Tm: 14 St: 50 14:55:25). When it was my turn, I said "Hi" to Kyle and "How are you?" Kyle did not bother to answer me, I didn't think anything of it because he was changing a roll tape. Kyle starting ringing my order (he was really fast, too fast), I was looking for my can return receipt and Kyle holds up a bag over top of the credit card machine for me to take. I told Kyle that I couldn't grab it, would he please put it in my cart. The bag contained 9 - 8 oz. bags of cheese and 2.71 lbs. of broccoli. I have bad shoulders so I have to be careful with how I handle heavy things especially anything above my shoulders. Kyle walked around the carousel and literally dropped the bag into my cart with a put out attitude. Granted he didn't drop the bag very far. Kyle proceeded to ring up my groceries, putting a half gallon of milk on top of two frozen pizzas in another bag. I was trying to put my groceries in the correct bags ( I had everything on the belt in the correct order, always do). Kyle put almost all of my delicate items in one bag. My bread was leaning half out of the bag getting crushed in the middle. At that point I got upset with his attitude and mishandling of my $181.16 in groceries and asked to see his supervisor. Kyle waved his hand and said he was right there. I called over to the supervisor and explained to him that groceries are expensive and Kyle was not handling my groceries as I thought he should. The supervisor (don't know his name) asked what I would like him to do? I asked if I could have a different cashier. Kyle told the supervisor that he was finished even though I hadn't paid yet. The supervisor took off while telling me he had talk to his superior. I had to go back to Kyle to pay and get the rest of my groceries, so I wasn't holding up the line. While I was grabbing my groceries, my arm got caught in the carousel as Kyle was pushing on it. I don't know if Kyle is hard of hearing, but I asked him three times to hold up and that my arm was caught. I had to rip my arm out of it because Kyle did not let up. I think maybe he did it on purpose. I don't have any bruising, thankfully, but the muscles in my arm are very sore. I put my bankcard into the machine to pay and as Kyle was waiting for and getting my receipt he proceeded to say my first name over and over again. I don't know if this was an intimidation tactic or Kyle just being sarcastic, but it sure felt like he was trying to intimidate me. When I was finished paying, I headed to the service desk for another reason and flagged down the supervisor as he was walking back. He handed me a gift card for $20 and said that Kyle would be spoken to. The service person made a comment to me, "See, it's not that bad." I am not sure what she was referring to, but maybe that she had half of an idea of what was going on. Yes, it is bad to be hurt, humiliated and disrespected by someone, anyone. A $20 gift card is not good compensation for the way my groceries and I were treated. The supervisor acted as though he did not want to hear anymore about what Kyle did after he had left me there with him. This is why I am taking my complaint further. I feel as though I and this situation wasn't treated properly. In the future, if this happens again, please keep your gift card and stay to watch your employee or suspend the order and have them pay elsewhere, so that the customer doesn't have to suffer more indignity from your employee.
P.S. French bread is supposed to be crusty, so that when Kyle grabs hold of it by the end to hand it to me, it shouldn't look like a leaning tower. P.S.S. When I got out to my car and went through my bags, there was a 64 count of large paper plates in a bag on top of my Chex Mix. I am afraid of what I will find when I open my bag of Doritos.

I shop at Meijer Cascade almost once a week and I consider myself lucky if my bill is under $100. My experience at Meijer is generally a good one. In fact, you have one cashier there that is absolutely amazing, I wish you could have more cashiers like Cloteal. She is kind, friendly and always treats me and my groceries like we matter.

I come into the meijer on Elkhart Rd. In Goshen Indiana every week on either Thursday or Friday. This being the paydays of millions of people in the world. Every week I stand in lines 3, 4, and 5 customers deep because of the lack of checkouts. Tonight there are 2 lines open. Other then self checkers. It is like this every single week. This is frustrating especially since I can see 4 employees standing at the customer service desk.

Today I went to the w eight mile rd Meijer at around 4pm Oct 30th to purchase a birthday cake for my 7 year old daughters birthday today, as I always purchase my cakes for all occasions I forsaw there would be no problem, however on this occasion the woman behind the counter refused to pipe the words happy birthday on the cake i was buying, siting that she was the only one there and she wouldnt do it, all the while holding onto a piping bag, and serving absolutely no one as the only people in the bakery area were myself and my young children. Rude is an understatement, she simply had no interest in serving customers. And left my daughter completely dissapointed on her birthday. How can this be rectified?

On Saturday October 21st, 2017 my boyfriend and I went to the Meijer located at 4200 Highland Rd Waterford, Michigan to see my mother who works there and grab some Halloween costumes. My mother had told me she could take her break soon so I checked out my costumes totalling just shy of $100 and went to see if she could take her break yet. She was helping customers so I took a look at the donuts nearby and decided I wanted one. A very nice young man at the deli checked us out. His name was Kevin. Not thinking much of the donut I declined the receipt for it. When my mother was done helping customers she had told me her coworker had taken a break before she could and that she'd just call me later. As I was leaving the meijer store a very rude young man at the door, his name is Daniel, told me he needed to see my receipt because I was being suspicious. Irritated at that point my boyfriend finally found the receipt and gave it to the man and told him we declined the receipt for the donut. He said ok and let us leave. After leaving I got a call from my mother saying Daniel came to her saying I did not pay for my donut. I don't know what he expected her to do about it or why he let us leave if he thought we didn't pay for a [censor]ing donut in the first place which by the way was very disgusting. Needless to say with my suspicious activities of visiting my mother at her workplace I will not be spending any more of my hard earned money at this Meijer or any others for that matter.

Went to meijer gas station on 8396 Gratiot Rd Saginaw michigan and bought 2 pops and a snack. When I checked out I assumed the cashier put my receipt in the bag because nothing was given to me. I was asked if I wanted one either. I went out to the car and out my baby in the car seat and checked my bag for a receipt and there wasn’t one. Went back inside and asked if I could get a receipt and was told no. I bought the pops for a reason and needed the receipt for proof of purchase. Now I’m out of luck. I work retail and I’m pretty sure you can reprint a receipt even if you have to look transaction up. Do a return and repurchase. There’s a way I’m not dumb. Wasn’t happy at all and won’t be going back to this gas station. I should of been asked if I wanted a receipt. Cashier said they can’t reprint because they were wasting paper so they were cut off from doing that.

On Monday, Oct. 16, 2017 I was at Meijer store on Pine St. Bay City, Mi (I believe it is referred to as the Essexville store) returning empty bottles. After feeding in all the glass coca-cola bottles, I started putting in the Steward's Root beer bottles and once again the machine refused to take them "this item is not sold here" when I bought them at that exact Meijer store and they are still on the shelves by th glass coke and other glass bottle soda items. This has been a recurring problem for me for at least 3 months! I had to call to get someone to come back...wait and wait, and then he had to go get a pad of forms to write me a bottle return slip...more waiting and waiting at least 10 minutes! I put the plastic bottles in the correct machine and had two printed bottle return slips for about $6. When the employee returned and gave me the return slip, I must have dropped the printed ones. When i checked out, I noticed that they were missing. Looked for them to no avail. Cashier said that I had to leave my name at customer service desk in case someone turned them in. There were 6 customers ahead of me, and one Meijer employee back there waiting on the 7th. I had melting ice-cream and after waiting for several more minutes and asking other employees just standing there if i could leave my name with them for lost bottle slips, I was told no..had to be at the service desk. Still 5 ahead of me...so I left. I'm out the time, the aggravation of bottle machines STILL not working correctly, the pain of loading bottles at home then unloading them into basket and then into machine, and out about $6. I feel that the incident was not handled well by Meijer employees and there is no reason that the bottle machine can[t accept bottles from items you sell at this store!

I went shopping today and was looking for a pair of shoes I spent 2 hours trying on shoes and looking at clearance items throughout the store then I turn around and there is a lady following me while she's on the phone while I continue to the little girl section and was looking around for clearance items for my kids and saw Man staring at me while on the phone through the little girl's panty section so I decided to put all my items back and leave the store that was quite creepy very disturbing and I felt like it was an invasion of my privacy to go there and shop and I'm afraid I will not be shopping at any Meijer Stores from now on cuz I am totally creeped out at the bald man staring at me through little girl panties

I stopped by the Gratiot meijer in Shields, MI to pick up a few items from the 3 day sale after work on Friday. I wanted the huggies diaper wipes for buy one get one and the All laundry soap which was in the 5 buy 5 group and save money for the All laundry soap for a 1.79 a bottle. Both items were sold out and you could not get rain checks, I'm not understanding why there wasn't more product available since 10 hours had past since the sale started. There we're multiple pallets in the aisle for other sale items but not the two items I was looking to purchase.. I don't feel it was right to only stock an small amount of product in question for a 3 day sale, stock should be planned for more than an hour.

9/30/2017
On the date listed above I was shopping for some kitchenware. As i was looking down the aisle for a pressure cooker the NUwave electric Pressure Cooker 6Qt was stocked on the top shelve of the kitchen aisle for $.01. I went to look for workers and no one was working in the area. I loaded up the cooker and was told by cashier that I could go to customer service to get price adjusted. Once I got to customer service they sent someone to the area where I found the product and seen that the price was mis-marked. The worker came back in reported to her manager that the cooker was in fact mark for the $.01 . The manager to the cashier that she could not grant me that price the someone marked it wrong and they could only give me 25% off the price in the register which was $99.99. Based off the Michigan Scanner Law I I thought the store was required to provide the displayed to avoid any other alternative actions, which is the reason why I sending this to see if I can be granted the price for the NuWave Electric Pressure cooker for the listed Price and a gift card for the inconvenience.
Attached to this is the picture and the listed price. thanks for reviewing this request.
my information :
Brandi Holloway
14554 Prevost St.
Detroit, MI 48227
bholloway83.[protected]@gmail.com
[protected]

I reieved a call that my husbands perscription were ready for pick up, I went to the store to pick up the perscriptions and was notified that only 1 was ready and that they were not able to fill the other one - reason was that they had a question about the instructions from the doctor. I was told that they contacted the doctors office yeaterday and was still waiting for a answer -
Why wasn't I notified that my percription was held up for some reason and told that I should contact the doctors office
Why wasn't I notified about this issue before I went to the store to pick up

Tonight I slipped and fell while walking to the check out lane while pushing my cart, broke my 2nd toe when I fell but pulled myself back up only to see a guy employeed by Meijer Corp on the other side of the store by the produce Dept pushing the buffer, yet had no cautious or wet floor signs anywhere in sight for any customer to see. Yet he showed no concern or care in the world about the customers shopping. Being a Michigan native I have always shopped at Meijer and have kept alot of things I wanted to complain about to myself and let it go, but this time I was injured because of your lack of concern for customers. Watch the camera between 2 am and 215 am you will see how I slipped and broke my toe due to your employee and his non customer based concern. I will be pushing this further and have an attorney contact you in the near future. My name is Andrew Jacob Strickler, I am a Muskegon native and this was the last straw for me and everyone I know
Thanks and have a good day, as I have.

On Tuesday Sept 19, 2017 I opened a small can of mushrooms pieces and stems purchased from Meijer Defiance, OH store and on top of the mushrooms was a greenish piece of plastic. I have taken pictures it was approx 1 inch long. We did not consume the can of mushrooms. I used another can and it was ok. If you need any other information please let me know.

Thank you

Susan Eis
H609 Co Rd 17
Holgate, OH 43527
[protected]

On Sunday Sept. 17, 2017, I was discharged from the ER at Sherman Hospital needing 3 prescriptions including pain meds. I immediately went to Meijers on Randall Rd.in Elgin to fill the prescriptions. Upon my arrival there I was informed that the pharmacy was closing in 8 minutes. Rather than just taking the presciptions for the next day, the two people there (I believe their names were Tiffany and Don) rushed to fill them. My gratitude goes out to them for saving me 12 hours of pain. It's refreshing in this modern world to find two people of integrity and compassion. Since employee actions compose a large part of their company's image, Meijer should be proud to have these people working for them. Thank you again.

I stop in weekly in the early morning on my way to work and sometimes on my lunch break to get baby food/formula for my son. Every time I go the same stock guy is there, stocking up supplies. Although I am glad they stock items a lot, the stock guy creeps me out. I am trying to look for what I need and thinking and he always feels the need to talk to me. I don't mind small talk but he doesn't need to know what I am getting, how much I need to get, etc. I told my husband and he said I should make a complaint because he's hitting on me and it makes me not want to go there anymore.

9/15/17. My son who has autism and I have been shopping here for years at least twice a week. My son likes to window shop and say hi to people he knows while I get groceries. On this particular day while I was in checkout my son went to say hi to someone he knew and one of the male employees told him to walk in a different direction very rudely. It startled my son and he came over and told me what happened. I went to walk over to find out what was going on and the manager at the eyeglass desk walked over to me and asked me what is the problem? very rudely. I told her my son wasn't doing anything wrong and he has autism so sometimes communication is difficult. She didn't even try to understand or care and continued to be rude and said her friend didn't "like" the way he was walking. I tried explaining to her that he is autistic and she didn't show any understanding that she was at all concerned that she just judged my son on his appearance. I have never been so humiliated and uncomfortable in a store in my life and the female manager of the eyeglass store needs some training on compassion and how to treat people with disabilities! I will never spend another dime in that place again!

Tonight i made the mistake of dropping off my prescription to the meijer pharmacy on Harvey st. When i dropped my script off the tech told me it wouldn't be any longer than 15 min. so after 20 mins had passed i waited in like for another 10 mins to finally be called up by a tech named Amy. after giving my info to look up my script she told me it wasn't really. My reaponse was how much longer she thought iit would take since it was 8:45 and they close at 9. The tech Amy raised her voice and said " obviously if you can't tell we are really busy obviously we have other costumers than you. i have never in my life been talked to like that! she even rolled her eyes and walked away IN THE MIDDLE OF MY TRANSACTION! i will never ever return to this pharmacy! I waited another 25 min to talk to the manager who couldn't even give me a number to talk to someone about this! i want to be contacted to know that there is something being done about this!

I am referring to Meijer's price mark down on fresh meat items. Occasionally, close to expiration date meat packages would be marked down. The markdown label would say original price, mark down 20% & new price $xx.x. The misleading part is: on the same label, meijer would say the new price per lb is $x.xx/lb. This newly claimed price per pound is drastically lower than actual. I mention this to the Meijer meat department manager in a Michigan Meijer store, his reply is to ignore that price quotation.i brought to his attention that most consumers make their purchase on unit price, thus the label is seriously misleading.

Meijer in Roseville, MI on Little Mack.
As per usual, at 10PM, there was ONE regular register open. After we stood in this line for 10 minutes, an employee, Britney, said she was opening another register, but we had no idea where or which lane, because she waved her hand above her head and we didn't know which lane to go to. Instead of answering us, she continued talking and laughing with the lady at the one register that was open.
Another customer, and then us, were walking in circles before she opened up a register. Ok, we get up there after next customer, we had $222 in groceries.
The ENTIRE time this Britney is talking, blah, blah, blah, to the next cashier, who is behind us. Was she talking to us, nope just running her mouth at the next lady at the register over.
When it was time to pay, we said we had an EBT Card and didn't know the balance, could she tell us? Nope, she just continued to talk and talk. We stood there, waiting for an answer. In the middle of all her super important shouting over to the next employee, she said "Just run it!" We did, we said "Balance says $32, we want to use that amount." At this, she ignored us, now a line was forming behind us, she is doing nothing but running her mouth continually to other employee. Screen resets, she tells us to run it again, she is still talking, screen resets. Another employee comes up behind her, instead of opening a register to ring people up, she starts talking to Britney, and she answers, just non-stop talking about personal crap. I was waiting for her to pull out her cell and start making phone calls!
I ran thru the Bridge Card no less than 6 times. I put my PIN in each time, while she stood there, not doing her job, talking over our heads, about personal crap. I said "It doesn't appear to be working, screen keeps resetting", she said "I have to input the amount you want to use". Now at this point I had run it 6 times and told her at least 3 times to use the $32 on the card. I'd had enough, if she wasn't shouting at the next employee, she'd have heard me.
I told my boyfriend to run it, same thing. She is talking still, screen resets, he runs Bridge Card again, she is talking, screen resets, he had to run BC 4 times minimum to enter our $32 on the Bridge Card.
This is min. 10 times.
Britney, just keeps up her personal talking to other employees. It is not acceptable, it is terrible service.
I only had to run my CC once, because that is automated and doesn't rely on someone who clearly doesn't want to bother doing their job.
But this part IS THE BEST. When it finally occurred to this genius cashier that our BC balance was $32, she said to us "You ain't got no kids?", and started laughing, we were like "What did you say?", because we thought we hadn't heard her correctly. She repeated this RUDE, none of her business question and was laughing even more. We said that we didn't and she started roaring with laughter and stated she figured we didn't because our BC balance was $32!
What in the actual hell?
It is none of their employees' business if we have kids, to make judgment calls, to ask us unrelated personal questions like that, then cackle with laughter so everyone around can hear! How do you know if my child didn't maybe die in an accident or if we can't have kids?
But obviously uneducated, rude, lazy employees such as Britney at the Meijer Roseville location feel the need to ask this, not bothering to input simple BC data, then laugh really loud to get everyone's attention on her. Totally outrageous.
They need to stop hiring [censored] who have no training in what is appropriate and LEGAL to say or ask at a job. Unacceptable. And yes, we have both had min. wage and above jobs, I'd never have treated customers like this or ask this type of crap.

I drop 2 prescription off and pay and drive all the way home to find they only put 1 script in my bag. Then I proceeded to call and the girl who answered was talking to another customer when she answered the phone and told me to hold on. Then she tells me it's basically my fault that I didn't check the bag for both of my prescription. I guess when I turn both prescriptions in I assume they would give me both. People were complaining the whole time while waiting about customer service. I will not return.