Menu
For Business Write a review File a complaint
Meineke Car Care Center

Meineke Car Care Center review: Front end parts 1

P
Author of the review
4:08 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On 10-8-2024 I took my 2016 Nissan Rogue to Meineke in Penn Hills, PA. for a state and emissions inspection. While there I was told the emissions machine was down. so, the mechanic had to drive it to another Meineke location. The service manager (Jay) received a call from his mechanic while he was at the other location and informed me that my vehicle failed emissions. When my car was brought back, Jay said it needs to be driven more to get the sensors up to code. He suggested driving different places, turning off the car and repeating this for a while, then come back on another day. They then pulled my vehicle in and started doing the state inspection. I was told the left front tie rod; ball joint was bad. I told him that I had just purchased a 4-wheel alignment 8-17-2024 at this location and passed with no sign of any front-end damage. I informed him and then produced paperwork from the Meineke shop that did the same work on 12-12-2022. He said let me talk to Joe who owns both Meineke shops. I go back on 10-14-2024 and emissions failed again. Jay said he would check for himself the front end. It now changed to the right sidewheel bearings. First of all, not even two years and the work that was done is now needed again, and when I got the 4-wheel alignment I should have been told of any damage. I don't think the alignment would have been successful. I don't know what they are trying to do, but I will never take my vehicle to any Meineke again. I know nothing will come of this and I do have all my paperwork involved.

Desired outcome: I would appreciate a response and honor the work. I should not have to pay again for Meineke's mistake or parts that were installed, Not even 2 years and the parts failed.

Confidential Information Hidden: This section contains confidential information visible to verified Meineke Car Care Center representatives only. If you are affiliated with Meineke Car Care Center, please claim your business to access these details.

1 comments
Add a comment
G
G
G. Greenholt
Oct 15, 2024 7:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Contact Meineke’s corporate customer service immediately and provide details of your visits to the Penn Hills location, including your alignment work from August 2024. Emphasize the conflicting information you received regarding the front-end issues and emissions failures. Demand an explanation for the sudden discrepancies and request a thorough review of the previous repairs, especially since the alignment should have flagged any damage. If they don’t provide a satisfactory resolution, consider disputing the charges and escalating the issue to local consumer protection agencies. Keep all documentation for reference.

  1. Meineke Car Care Center Contacts

  2. Meineke Car Care Center phone numbers
    +1 (800) 447-3070
    +1 (800) 447-3070
    Click up if you have successfully reached Meineke Car Care Center by calling +1 (800) 447-3070 phone number 0 0 users reported that they have successfully reached Meineke Car Care Center by calling +1 (800) 447-3070 phone number Click down if you have unsuccessfully reached Meineke Car Care Center by calling +1 (800) 447-3070 phone number 0 0 users reported that they have UNsuccessfully reached Meineke Car Care Center by calling +1 (800) 447-3070 phone number
    Customer Service
    +1 (800) 634-6353
    +1 (800) 634-6353
    Click up if you have successfully reached Meineke Car Care Center by calling +1 (800) 634-6353 phone number 1 1 users reported that they have successfully reached Meineke Car Care Center by calling +1 (800) 634-6353 phone number Click down if you have unsuccessfully reached Meineke Car Care Center by calling +1 (800) 634-6353 phone number 0 0 users reported that they have UNsuccessfully reached Meineke Car Care Center by calling +1 (800) 634-6353 phone number
    100%
    Confidence score
    Find a Meineke
    (813) 785-1585
    (813) 785-1585
    Click up if you have successfully reached Meineke Car Care Center by calling (813) 785-1585 phone number 0 0 users reported that they have successfully reached Meineke Car Care Center by calling (813) 785-1585 phone number Click down if you have unsuccessfully reached Meineke Car Care Center by calling (813) 785-1585 phone number 0 0 users reported that they have UNsuccessfully reached Meineke Car Care Center by calling (813) 785-1585 phone number
    More phone numbers
  3. Meineke Car Care Center emails
  4. Meineke Car Care Center address
    440 S Church St., Suite 700, Charlotte, North Carolina, 28202, United States
  5. Meineke Car Care Center social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 05, 2024
Meineke Car Care Center Category
Meineke Car Care Center is ranked 50 among 493 companies in the Auto Parts and Repair Stores category