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Memory-Of.com

Memory-Of.com review: This website takes advantage of the bereaved 111

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Author of the review
5:25 pm EST
Review updated:
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This website takes advantage of the bereaved. It is an unmonitored setting that takes credit card payments, yet issues error messages for any problem with content posting or contact messages. I filed a complaint with the Better Business Bureau and they say "complaint is not within their scope of service". Turns out the company operates out of the Cayman Islands as "LIFESTAGEMEDIA". They have a wedding website as well as a memorial website.

111 comments
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S c M
US
Apr 20, 2018 6:24 pm EDT

If this site originated in ARIZONA, I will file a complaint with the AZ Attorney General's Office.
The site has crashed yet again as of 04-19-18 ---- really..?
This is unacceptable for any type of company, organization,
LLC, or what have you.

I do hope you all BACK-UP your PC's... at least you will have a
"go back to" start date.

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S c M
US
Apr 23, 2018 9:00 pm EDT

I am providing all of you with this information:
henry.chamberlain@lifestagemedia.com
(email posted via: https:bbb.org/new-york-city/business-reviews/web-design/lifestagemedia-in-new-york-city)

Possible phone #s:
fax: 212.226.7186
646.723.4660 // 646.723.4662 // 646.723.4667

Alternate business names:

Library of Life
Memory-of.com
OurWeddingDay.com

Hope this helps all of you / (us.)

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Debzkat
GB
Apr 24, 2018 2:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I can not get on my daughters webpage. I paid a forever fee any feel distraught. It has all my messages to her and a small part of me felt it was the only way I could 'talk' to her. I am gutted

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S c M
US
May 04, 2018 6:00 pm EDT
Replying to comment of Debzkat

Read my most recent postings -- site is up.

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Elle Brown
US
Jul 02, 2021 9:37 am EDT
Replying to comment of Debzkat

I feel your pain my daughter just had her birthday and I cannot leave a happy birthday message I'm heartbroken I have years of candles lit and lots of Clancy's school riends have left messages which I loved reading if you hear anything please could you let me know and I will do the same I paid the forever fee

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ltjg
US
Apr 25, 2018 7:22 am EDT

appears to once again not working. go to visit site or try to find a contact, etc and get:
HTTP 503 Error - Service Unavailable
as of 04/21/2018 and still today 04/25/2018.

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S c M
US
May 04, 2018 6:00 pm EDT
Replying to comment of ltjg

read my most recent postings --- site is up --

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S c M
US
Apr 26, 2018 6:12 pm EDT

Ok all...I finally tracked down Henry Chamberlain (again.)
It would appear as though LIFESTAGEMEDIA LLC is no longer in operation and Mr. Chamberlain
has moved on to brideclick.net as Chairman. I have since emailed Mr. Chamberlain at: henry@brideclick.net.

brideclick.net
135 East 57th Street
New York, NY 10022
phone #: 646.736.3931

verified by: http://variety.com/2017/digital/news/mode-media-bankruptcy-acquired-brideclick-glam-1202468816. Read the entire story as the story refers to Mr. Chamberlain as coming from LIFESTAGEMEDIA as Chairman.

My previous email sent to Mr. Chamberlain @ LIFESTAGEMEDIA did not go thru, so I performed some additional investigative work. Hope this latest email sticks --- I will keep you posted.

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S c M
US
May 02, 2018 8:36 pm EDT

The site is up and running as of 05/02/2018 ---

SCM~~

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S c M
US
May 04, 2018 5:58 pm EDT

You should have all received a message from me that this site is up again... for how long.. who knows.
I managed to track down a one HENRY CHAMBERLAIN -- now with some other mysterious company
brideclick.net -- think that is what this guy does: opens all these website offering type pages and makes millions. We need to band together and formalize a CLASS ACTION LAWSUIT if this type of "lack of service" continues.

It is obvious to me, Mr. Chamberlain does not have a big enough server to store all of our data and has refused to take any pro-active steps in correcting the on-going issues of this site crashing and burning about 3x a year. I have tried to download pics and can no longer attach pics. WHAT A RIP OFF.

Going to try an old school method to resolve my pic attachment issues ---
and I will let you all know how it pans out.

GOOD LUCK and GOD BLESS YOU ALL and your dearly departed.
We will get thru this!

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Carolmvr
US
Jul 20, 2018 12:30 pm EDT

I´ve created a memory of page for my father in 2007, changed my mind and deleted it by that time.
In 2017, they put the page online again; but my family don´t want the page online anymore.
Since we are talking of 11 years later, I don´t have the password anymore!
I´ve written them many times and didnt get at least ONE answer.
I just want my account to be deleted, could you please answer me this time or help this email finds the person who can help to? I am from Brazil, and I´m trying to find my rights here, but everything is more complicated since I am in another country. I only know that they don´t have my permission to keep my data online!

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Jmsnell
US
Sep 06, 2018 9:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have a memorial site for my cousin on the website, and recently there have been some spam 'candles' lit. I no longer have access to delete the spam candles. Does anyone else have this issue? I have tried contacting them, resetting password, no luck. How have you all contacted someone from the site? Any info you could share would be greatly appreciated. Thanks!

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Shannon Tessier
US
Nov 04, 2021 11:05 am EDT
Replying to comment of Jmsnell

Yes, everytime I went on my grandson's website I had to delete sometimes 30 or 40 of them. Now can't get to the site at all!

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Ritafightingforyou
US
Sep 28, 2018 11:29 am EDT

Everett Hurst [protected]
If the Son of a [censored] doesnt get me into my site and restore it which memory of wont. He ripped me off too. Tal the owner in Israel. I am presding charges filing class action suit here in states as soon as he can be located and real name aquired.
Everett Hurst my husbands site is gone and there is and never will be anyone from a support line to get it back up..This is Fraud and its needs to be stopped. Everybody post anything any info on memory of and write one another so we can get the authorities involved.
ritafightingforyou@yahoo.com

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DJJ53
US
Sep 28, 2018 7:07 pm EDT

My mothers page is still up and running - however, my grandmothers page I had since 2007 is no longer on the website, it's like it just disappeared. All those years of memories gone! What a joke - these folks take advantage of people who are vulnerable and looking for a why to express there love and sadness for a loved one that has passed.

Corey Sessler
Corey Sessler
US
Dec 20, 2018 5:54 pm EST

I just went to my beloved granddaughters memorial to find out its got an error message...then Im reading all this above stuff...out 8 year old granddaughter Kira died in an accident on Mothers Day 2008. Our whole family was devastated! I found MEMORY-OF.COM and started making a memorial website starting in Nov. 2008. I spent months making this site, downloading pictures and telling stories...family and friends added memories and pictures over time...lighting candles for Kiras Birthday and Holidays...the dates of her Birth and Death...putting this memorial was therapeutic and I shed many tears while putting this together for months and years...and now its all gone? Forget the pittance of money spent to have this 'LIFETIME MEMORIAL'!ITS LIKE LOSING MY GRANDDAUGHTER ALL OVER AGAIN!I AM CRUSHED AND SO SO BROKENHEARTED...KIRA LENORE JEFFERSON'S BROKENHEARTED GRAMMY AND GRAMMY :(

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Carinne M.
US
Jan 02, 2019 10:41 am EST

Iam trying to find recent information on the memory-of.com website and I keep getting "error 503" . Did the whole site disappear?

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DJJ53
US
Apr 24, 2019 1:41 pm EDT

April 24, 2019, and I can no longer even leave a candle for my mom or long in. It's a crying shame. I've had my grandmothers site up for years and now I can't even find it. It just disappeared. There is a special place in hell on those that feed off the sorrow of others.

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Sandra Montisci
GB
May 19, 2019 10:52 am EDT

Sunday, 19 May 2019, [15:52 BST* = UK / 10:52 EST / 07:52 PST = California, USA]

(1) https://www.facebook.com/sandra.montisci.1/posts/10159189587867524:28

= my 7 webmail messages (i.e. my Facebook 'Post') of Saturday, 29 July 2017, at 03:41 [BST* = London, UK = my time zone / = Fri, 28 Jul 2017, at 19:41 PST = California, USA = your time zone) and at other times on Sat, 29 Jul 2017, to you (Mr Tal Hart) et al (i.e. and to all readers of this Memory Of Facebook business fan page for and regarding the Memory Of website). ETC

LINKS TO:-

(2) https://www.facebook.com/permalink.php?story_fbid=10154507718530044&id=23573580043&comment_id=10154508159170044&comment_tracking=%7B%22tn%22%3A%22R%22%7D

= his webmail message (i.e. your FB 'Comment') of Saturday, 29 July 2017, at 09:05 BST* [= at 01:05 PST], from him (i.e. Mr Tal Hart**), to me (i.e. Mrs Sandra Montisci), in reply to my 7 webmail messages (i.e. my Facebook 'Post') of Saturday, 29 July 2017, to him et al.

** i.e. from the administrator of this Memory Of (Facebook) business fan page and owner of the Memory Of website (i.e. to the administrator, Mr Tal Hart, Sunnyvale, California, USA, [from: Kiryat Motzkin, Israel]).

LINKS TO:-

(3) https://www.facebook.com/permalink.php?story_fbid=10154507718530044&id=23573580043&comment_id=10155856719645044&comment_tracking=%7B%22tn%22%3A%22R%22%7D

= his webmail message (i.e. his FB 'Comment') of today Sunday, 19 May 2019, at 06:24 BST* [= Sat, 18 May, at 22:24 PST], from him (i.e. Mr Tal Hart**), to me (i.e. Mrs Sandra Montisci), in reply to my 3 webmail messages (i.e. my FB 'Comment') of yesterday Saturday, 18 May 2019, to him.

** i.e. from the administrator of this Memory Of (Facebook) business fan page and owner of the Memory Of website (i.e. to the administrator, Mr Tal Hart, Sunnyvale, California, USA, [from: Kiryat Motzkin, Israel]).

Regards,
Sandra Montisci
London, UK

XXXXXXXXXX

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Anon ymous
US
Jul 25, 2020 1:23 pm EDT

Anybody on board to file a class action lawsuit against Memory-Of.com?

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Carla Wright
US
Jul 09, 2021 12:02 pm EDT
Replying to comment of Anon ymous

Yes!

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Angela Sandberg
US
Aug 27, 2021 11:08 am EDT
Replying to comment of Anon ymous

Yes!

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Janice Tehie
Jackson, US
Nov 15, 2021 2:54 am EST
Replying to comment of Anon ymous

Count me in. I have a website up for my mother as well as for the daughter of a friend who was murdered by the Green RIver killer, Gary RIdgway.

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Jennkio
Camillus, US
Nov 20, 2021 6:34 pm EST
Replying to comment of Anon ymous

Count me in

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alice69
Maple Shade, New Jersey, US
Dec 21, 2021 11:26 pm EST
Replying to comment of Anon ymous

Yes

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Cajun1202
Pottsboro, US
Jan 29, 2022 11:10 am EST
Replying to comment of Anon ymous

yes, i paid for 4 sites

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Mindy Jensen
US
Apr 13, 2022 12:47 pm EDT
Replying to comment of Anon ymous

Has anything been done? I just found this complaint site. I've been trying to see my sons page everyday. Nothing. I wonder if anyone has gotten anywhere with knowing what's going on.

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Heather Frederick-Rutherford
US
Aug 14, 2020 11:25 pm EDT

Can anyone see my daughter's site? It is www.ava-voelz.memory-of.com? Can someone reply with an actual phone # or email I can contact someone at? Thanks!

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bernies daughter
US
Aug 18, 2021 11:15 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I think the webiste has now been removed from the NET ----
anyone up for a Class Action Lawsuit?

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Akhockeymom13
Anchorage, US
Aug 20, 2021 12:25 pm EDT

I think if you’re willing to get it together there would be a bunch of people to back this up. I for one would be. I know, like many others, spent months putting my sons site together and go there when I need to and every month on the 20th to light a candle. But with the site being down I have lost that little bit of peace I get to let my feelings out to him. It’s heart breaking. 🥵💔

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Angela Sandberg
US
Aug 27, 2021 11:07 am EDT

I went to go light a candle today for the 19th anniversary of my little sister being gone and can't access it either

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TC46
US
Sep 02, 2021 10:30 am EDT

I am! Just went to wish my father a Happy Birthday and the dang on error message is still popping up!

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Andy glass
Manchester, England, Greater Manchester, GB
Sep 16, 2021 6:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I’m feeling so upset, I trusted this site to take care of the few memories of my baby boy that I lost 16yrs ago and return to religiously on his birthday and special occasions, including a handful of photos, msgs from family and friends. Where has our deeply precious and personal story disappeared too. This can’t be right. Can anybody help.

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Debra Moran Dockery
US
Oct 09, 2021 3:37 pm EDT

Where would we start

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Michelle Orlovetz
US
Oct 29, 2021 12:49 pm EDT

Yep. 15 years and it's all gone, no warning, nothing, this page is where we wished him a happy birthday Merry Christmas and told him the things that we wouldn't tell anybody else we paid for this service where is it I can't even find contact information

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Mikesmemory
Kells, IE
Nov 01, 2021 3:27 am EDT

Hi
Only seeing this now. Wondering if any Class Action lawsuit is being pursued? I’d definitely be on board

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LTezekjian
Whiteville, US
Nov 16, 2021 2:08 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I am. This is Horrible. I noticed the issue the first time last year because every year between Father’s Day and Christmas I go on my son site quite often. Last year it was unavailable during his death date and his birthday last year. Father’s Day this year? Same thing the website was up for a couple of months to beginning of this year and it’s totally gone except for the homepage which says “check back in a few days” it’s been that way for months. I just can’t imagine someone taking money for this type of an result.

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Jennkio
Camillus, US
Nov 20, 2021 6:33 pm EST

My brothers died it 2001 and was on here would love to get the pictures back… they should do it so yes, up to fight for the ones who have passed

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Morgan Hooper
US
Feb 26, 2022 8:37 pm EST

Yes we would definitely join in. We use this site for my sister who passed 15 years ago and it was so heartbreaking not being able to leave her a message at Christmas.

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khillman9
SIMI VALLEY, US
Jun 03, 2022 11:17 am EDT

I am in for a Class Action Lawsuit!

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Kristine Corblies Esposito
Barnegat, US
Jun 19, 2022 8:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I would be happy to join a class action lawsuit as well. Our lifetime memorial for my dad is gone. He passed in 2005.

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MarylinB
US
Dec 18, 2021 8:58 pm EST

https://www.facebook.com/Harttal
Tal Hart, to my understanding, is the owner. I messaged him, and he said he was trying to figure out a way to start the site up again. Maybe it would help if everyone messaged him

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patriottoo
Pacific Grove, US
Feb 04, 2022 12:37 pm EST
Replying to comment of MarylinB

His personal Facebook page allows comments and I secured a phone number for him that appears to be working -- [protected]. I left messages on both and suggest everyone do so as well. Yes, I will gladly join a class action suit. I took great solace in regularly visiting my wife's memorial page and sharing it with friends who ask about her.

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A.j. Baselice
US
Jul 11, 2022 9:24 am EDT
Replying to comment of MarylinB

I have messaged him several times and all I get is a lot of HOT AIR, class action against him can be helpful.

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A.j. Baselice
US
Jul 11, 2022 9:25 am EDT
Replying to comment of MarylinB

You can contact him on FB

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Theresa Gibson
Stanardsville, US
Feb 25, 2022 1:34 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Im Just now seeing this but yes Im on bored with whatever needs to be done. My husbands site is on there along with my mothers. I paid for a lifetime for bith. I want my pictures back and it was nice to be able to see the comments and to be able to go to the site and write them. Made me feel closer to them

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Carla Erisman
US
May 11, 2022 5:54 pm EDT

I’m onboard for a class action as well. I paid lifetime membership for 4 of my family members.

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Carla Erisman
US
May 11, 2022 5:55 pm EDT

I’m onboard for a class action as well. I paid lifetime membership for 4 of my family members.

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Maureen Parent
US
Jun 18, 2022 5:58 pm EDT

I’ve tried over the years to access and change email on my son’s account and light candles unsuccessfully. I just tried again. I cannot believe no one is monitoring this and helping. Who can help us all bereaved?

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BunnyOne
US
Jul 06, 2022 8:29 pm EDT

Same here as with the others. I paid for a lifetime membership and now everything is gone. The least they could have done is said it would go down so we could have retrieved the content.

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mssway
Oak Lawn, US
Jul 10, 2022 11:17 pm EDT

I too paid for a lifetime subscription.

It has pictures and comments starting from 2006. Family and friends were very surprised and disappointed they can no longer access website

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Sara Dickens Frye
US
Jul 30, 2022 6:51 pm EDT

I also paid for a lifetime memorial website for my father in 2006 and it’s gone. I put photos, his music, family history and my heart into building his page. Does anyone know who we can complain to about this. Any action we can take?

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Jimi Bisi-Taiwo
US
Aug 06, 2022 12:17 pm EDT

My father and uncle's sight that has were put there with lifetime subscriptions since 2010 have also disappeared. I feel cheated by these folks and will also want to be involved in any class action against them.

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Endie64
lincolnshire, GB
Aug 10, 2022 9:26 am EDT

why is Memory-of.com unavailable. I haven't been able to get on to update my dads memorial page. could someone enlighten me please

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Boshie5
MOUNDSVILLE, US
Nov 09, 2024 1:45 am EST
Verified customer This complaint was posted by a verified customer. Learn more

WIsh I knew of a way to retrieve what we put our heart and soul into making my husband's memorial site... truly saddens me :(

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