Meridian Travel & Tourism’s earns a 1.0-star rating from 28 reviews, showing that the majority of travelers are dissatisfied with vacation packages.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Travel and holidays
So me and my husband purchased our package in June the same year. We were delivered the bonuses that came along with our package though its not that smooth and the response not that prompt they manage to deliver it like the gym memberships, and the Welcome dinner for 2. We used our travel package days for the first time in September going to Armenia. At...
Read full review of Meridian Travel & Tourismitinerary
Initially we are worried when we read their reviews on other portals
But when we meet them in their office and re clarify about my package we understood the whole concept and process. They presented me again the concept and answering all my confusion.
First trip to Bali was well organized although we had to follow up a bit
about our itinerary. Overall they managed to arrange it accordingly based on our option.
accommodation
What truly set De Meridian apart was their commitment to customer satisfaction. A dedicated representative was available to assist me throughout the trip, ensuring that everything was going smoothly. This level of personalized service went above and beyond my expectations and made me feel valued as a traveler
I also appreciated their focus on sustainable and responsible travel. They demonstrated a genuine concern for the communities and environments they operate in, which aligns perfectly with my values as a conscious traveler.
Is Meridian Travel & Tourism Legit?
Meridian Travel & Tourism earns a trustworthiness rating of 78%
Reliable, but always remember to protect your data.
Meridiantraveltourism.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Meridiantraveltourism.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Meridian Travel & Tourism's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
- Meridiantraveltourism.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The meridiantraveltourism.com may offer a niche product or service that is only of interest to a smaller audience.
- Meridian Travel & Tourism protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Accomodation
The excellent lodging options provided by De Meridian are one of its distinguishing qualities. The variety of elegant and conveniently situated hotels and resorts they have in their portfolio pleasantly surprised me. No matter what sort of visitor you are, De Meridian offers it all, whether you're looking for a relaxing seaside vacation or a lively city-center experience.
However, I believe that the communication and information flow could be improved. During my interactions with De Meridian, I encountered delays in response times to my queries and concerns. It would greatly enhance the customer experience if there were faster and more efficient channels of communication, allowing travelers to have their questions addressed promptly, especially when planning important details of their trip.
holiday package
During the trip itself, every arrangement was seamless. From accommodation to transportation, I was met with top-notch quality and convenience. The carefully selected accommodations were not only comfortable and stylish but also conveniently located, making it easy to navigate the city and access key attractions. The attention to detail extended to the transportation arrangements as well, ensuring that I could make the most of my time without any logistical hassles.
Lodging and accomodation
Meridian offers a wide variety of lodgings, which is definitely commendable. Options are available in a variety of setups and designs to suit diverse traveler tastes. I like the variety of options and thought the hotel I stayed at was typically of excellent quality.
I do believe that several parts might be improved, though. Although the loyalty card program claims to offer special perks, I noticed that depending on the a place to stay the scope of these benefits varied greatly. While some homes appeared to provide more complete benefits, others just offered basic perks. A greater level of consistency would be good in order to give every consumer an enjoyable and fair experience.
Desired outcome: I'd appreciate a response over this matter
Misleading tourism company, untrust worthy, services waste of time
We bought the package for 18k+++ but they is lead us in all way we knew it only after we wanted to take their services but they cannot provide it. They lied to us that they can booknus hotel services here in uae and around the world. We wanted to book only here in UAE to try but it took us a month but they cannot even book us a hotel anywhere. We wanted a refund but they cannot provide.
Even there customercare is not helpful. All false responses.
Please contact us it you wanted to file a case to them as we wanted to stop there operation to help also others with there lies.
Whatapp us or call [protected].
Desired outcome: Full money refund and company operation license stop.
They still doing the activities at this address as of yesterday (20 Aug 2023): Element By Westin, Backside of Aloft, Behind Le Meridian, G Floor.
Go and catch all of them. Remember to take their photographs as an evidence.
yes im also victim in this company the say loyalty card but never deliver the promise for my travel. im trying to call but they always said customer care will contact me for my cancelation. lets file a complain fto this company otherwise lot of people get victim also for the over promise
Please count me in
Count me in.. I am also a victim, purchased made last July 17 2023.
meridian travel deal
i was charged 10, 000 dirham from my credit from meridian travel agency for the service i have not use. it was on january 2019 in abu dhabi. I was not able to reach the company for so long. they neither respond to my call nor my emials. they took my hard earning money and run away. i would like to bring this matter to the attention to tak action.
U got refund?
Have u got the refund?
Same here 🥲
ALL THE FON NUMBS Getting Switched off ?
I m Amit manghnani, i paid amount of aed 10, 000 to Meridian Travels and when i want to use this package all companies numbers are switched off where to contact ? does company run away ? my payment has gone ?...
please reply if anyone knows about this company ?
[protected]@gmail.com
[protected]@yahoo.com
Guys you'll need to contact Dubai police and file a complaint against them. It's your hard earned money don't let anyone to take it just like that.
Mr Javed
You are replying after one year?
You really got time ?
Thanks for your Suggestion keep.it with you.
Fake travel and tourism company (Meridian)
This fake company called me and said that I have won free tickets and then gave me tiny golden coin and offered me different packages to register.
I chose the 72 days for 20.000 aed.
I tried to contact them many times but they were giving me vague reply.
I headed to their office which was closed. And there were court documents on sticked on the door
I was shocked to know from the tower guard that they ran away with our mony.
Please help me to get my money back.
The location of this company was in UAE /AbuDhabi
They did the same to us and took 38000 from us.I don't know how to get our money back from these cons who are not afraid of God 😔
can i get your mobile number or your email to contact with you, as the same thing happened with me.
Fake travel packages
Well, same as others i fell into a scam with this travel agency, can anyone advise me with details what shall i do ?
Travel package paid and company is not there
I have taken the travel package of AED 6000 (14 nights) from Meridian Travel & Tourism in 18/09/2019, and nothing utilized till now. They didn't give any bookings till now by saying many reasons and now the website is not working, no contact number. I need my money back.
Travel Package
Since I bought a 5000 dhs. Package in december, I tried to reach them but everything is closed! I think they tricked us and don't know what action to take to get my money back!
Holiday scam
They captured me by giving gold coin and false free travel voucher.
They have done fraud of aed 22000 by saying that they will provide international and local travel for 70 days. I can use these 70 days in any time.
After that I sent mail for bookings 3-4 times but I did not get any proper response.
I have not availed single service. They have take our hard earned money.
Please help me to resolve the issue. I am still paying emis.
Fake holiday contract, no response, no calls, no booking for our holidays
Fake holiday contract
The company called on my mobile phone saying they have a meeting with cities business personnel, so I joined them in a hotel room. There me and my husband were asked to sit and discuss with them about the holiday packages which if succeeded, we would be given a gift voucher. We were told about different holiday packages and they manipulated us with their holiday contract all around the world. We paid in advance of AED 11, 000/- for 35 days holiday package and received no successful response afterwards. It has been almost 8 months and none of them are in contact. No email replies, no call receive, nothing! It was just a scam!
can i get your mobile number or your email to contact with you, as the same thing happened with me.
Booking holiday packages
l has booking holiday package with Meridian Travel agents it was 14 days holiday and l already payed. l am trying to call them but no anyone answer and phones are not working. l hear many people complain for Meriden Travel so can you help me regarding this issue please.
My contact number [protected]
My name is Mehmet yildirim
For them adress and information
Head Office - MENA Region, Al Dana, Danata Tower A, 24th Floor, Office No 2404
> P.O Box. 92198 | Abu Dhabi, UAE
> T: +971 [protected]
Tourism Department complaint form http://casereporting.gov.ae/ComplaintRegister/complaint.html?dept=RENU&locale=en
Office is closed and website expired..
I visited their office and the attached was on the door.. seems they runaway!
Better you file a case as well..
Fake holiday contract, no service
I signed a contract with them in December and tried to book 3 times till February, every time they failed to fulfill the request.. a friend insisted on a reservation and it was done through booking.com!
I filed a complaint with the consumer protection department but unfortunately got rejected saying the company exists and promised to do their best to serve.. and moreover any signed contract should be taken to court not CP.
I'll follow "nasmtl" and file a civil case too..
I encourage others to do the same.
I will include (Ammas taste flour mill) in the case, as their credit card machine was used in my payment, and the shop exists in Hamdan street.
I have the same case and I want to know exactly what to do
I fell for the same scam, called to hotel on Thurs 2nd Jan 2020, went to police following morning (Friday, having been duped on the Thursday evening at the hotel) early as I thought it strange my 19, 000 payment went to Ammas Taste Flour Mill and suspected it was a fraud) Police told me they looked legit and told me to come back later if I wanted them to investigate. I called the hotel from where they were operating and they told me they were uthere again on the Friday afternoon/evening so I went back to the hotel again, got shown a copy of their trade Licence and got a copy of the sales guys Emirates ID. The story he told me convinced me they were legit and he said to draw by their offices if I had any doubts. A week later I got an invoice for 2nd 19, 000 as I'd paid first half 19, 000 of a 38, 000 package. When I advised them that I'd agreed to pay the 2nd 19, 000 incrementally and that their website wasn't working to allow me to make bookings they told me that they would invoice me monthly for the remainder once the website was fixed. Didn't hear any more from them. Just now tried ringing and call is diverted to another number with a voicemail.
I haven't filed a case yet but wonder if there's any point. How have you got on with your case?
Will proceed with the case in a few days, as it goes to an attempt of reconciliation first.
Would be helpful if others do the same.
I have fallen under the same scam
Would you please be kind enough to email me a copy of their trade license and EID in order to open a civil case
naassani_k@hotmail.com
No service, no response, no contact
They have renamed the company from meridian travel & tourism to meridian tourism therefore there customer care address is [protected]@meridiantourism.ae
and company website www.meridiantourism.ae
By doing so they are trying to befool government department
when a complaint about them to Abu Dhabi department of economic development there customer care representative replied as follow
"'All our transactions have been suspended until further notice by the company's management due to the difficult economic conditions the company is going through, the current time is COVID-19 due to a pandemic
Meridian Travel and Tourism pledges and is committed to providing all of our services to our valued customers once the pandemic is over
Therefore, we ask your Excellency to cooperate in light of the current economic difficulties
Thank you for your cooperation
... Yours sincerely
Ahmed H. Saleh,
customer care Team"
I share this with all of you my efforts. with no benefit no money return
Now the Abu Dhabi Department of economic development has advised me to move to commercial court for further action.
syed Rizwan
i dont understand why the UAE not making action to this company a lot of people already scam but the sad thing is cannot get the money back because they already sign the contract. no service given no one assist you once you paid the amount.
Do you have thier Business License number ?
Hello team,
I have been in the same problem. Could any one pls share his experience and the best way to collect back my money.
Mobile : [protected]
I really like your contribution with such a good collective approach, I love reading them, l would extremely appreciate it if you add ME in your assortment to lend ME a thumbs up additionally and maintain the great work although.
besides, i will be reading them whether or not it might be affirmative or no :)
https://spectrum-tech.net/
support@spectrum-tech.net
I already moved a civil court against them. First initiated reconciliation through court and they called them, the same reply they gave to reconciliation court. So I moved this to civil court.
So please everyone file the civil case, then only we can get our money back.
Hi Nasmtl, I want to do the same. Where did you go to file a case again this company. Do you have any emails or contacts you could share. Thanks
I went to Injaz in Marina Mall with receipts and contract. They will file the case, first it will go to reconciliation dep. then you have to do a civil case which the court will do.
is there any way that we can do a collective civil action ?
hello dear , Do you know thier Business License number ?
Hi same here just wanted to ask if you filed a civil court to them.
We wanted to do the same.
They got 18k+++ from us
Hi, have you filed in civil court?
Maybe better if we all gather and file a class action to these scammers.
Fake holiday contract
The company called on my mobile phone saying they have a meeting with cities business personnel, so I joined them in a hotel room. There me and my husband were asked to sit and discuss with them about the holiday packages which if succeeded, we would be given a gift voucher. We were told about different holiday packages and they manipulated us with their holiday contract all around the world. We paid in advance of AED 10, 000/- for 35 days holiday package and received no successful response afterwards. It has been almost a year and none of them are in contact. No email replies, no call receive, nothing! It was just a scam!
Fraud company
I got registered with Meridian Travel & Tourism in Aug 19 and purchased pacakge of AED 21500 for life time services.
I have not availed a single services which they made promises at the time of selling it.
Now company employees not responding. No body comes to office. Company website is not working.
I want back my hard earned money.
Please help me on this.
Regards,
Piyush Jhanwar
+971 [protected]
Meridian Travel & Tourism Reviews 0
If you represent Meridian Travel & Tourism, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of Meridian Travel & Tourism complaint handling
-
Meridian Travel & Tourism Contacts
-
Meridian Travel & Tourism phone numbers+971 24 441 936+971 24 441 936Click up if you have successfully reached Meridian Travel & Tourism by calling +971 24 441 936 phone number 0 0 users reported that they have successfully reached Meridian Travel & Tourism by calling +971 24 441 936 phone number Click down if you have unsuccessfully reached Meridian Travel & Tourism by calling +971 24 441 936 phone number 3 3 users reported that they have UNsuccessfully reached Meridian Travel & Tourism by calling +971 24 441 936 phone number
-
Meridian Travel & Tourism emailsinfo@meridiantraveltourism.com100%Confidence score: 100%Support
-
Meridian Travel & Tourism addressOffice 2404, 24th Floor, Business Tower A, Electra Street, Abu Dhabi, United Arab Emirates
-
Meridian Travel & Tourism social media
-
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Most discussed Meridian Travel & Tourism complaints
Fake service contractRecent comments about Meridian Travel & Tourism company
Misleading tourism company, untrust worthy, services waste of timeOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.