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Microgaming Software Systems Complaints 9

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5:07 pm EDT
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Microgaming Software Systems Blackjack on Dazzletags website

I have played numerous microgaming amblackjack games on Dazzletags websites that have resulted in the bets being rejected. I am still yet to get these funds back. Dazzletag are asking for a gaming id but this doesn’t exist. I have these reference numbers PI-1683.

PI-1683.

(PI-1640).

PI-1638.

PI-1638.

PI-1412

These were provided by support on the who I assume are connected with microgaming as dazzletag are not able to look these up.

My email address is [protected]@icloud.com

Desired outcome: My funds returned in full and compensation for the inconvenience caused. I would also like a full audit of my accounts for any games that I have missed and not reported which has Happened.

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J
10:56 am EDT

Microgaming Software Systems lucky clucks

hello.I am not sure if this is the right place to write this as I am fairly new to online casinos',,however I have been playing lucky clucks on Quatro Casino Cananda,,almost everyday for about 2-3 months now and the hen has not dropped once.Is this normal? I understand it is random ,but I think 2 months is kind of rediculous. Is this normal? If so does it take 6 months?12?lol this is playing pretty much everyday and my hen is at 500.00 on 15 cents bet now. my name is Jennifer Hewitt .I do not know my player id # .

Desired outcome: I would like to know if that time frame is normal to not have the hen drop.

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9:22 pm EDT

Microgaming Software Systems Unresolved withdrawal pending

Hi

Please can someone help me. I am at a loss as to how to receive my winnings as promised by All Slots Casino operators.

Your help would be truly appreciated.

Thank you

Lisa

On Fri, 22 Apr 2022, 15:55 Lisa Burton, wrote:

Hi I have had confirmation from All slots casino email verifying that they have closed my account down permanently due to a concerned matter I had where I had professional online queries chat with several operators, I had a concern for my pending withdraw of my funds of $2,600 which had been picked to go onto my skrill account also known as moneybookers, this has been verified with statements as that I am the only of this account I'm hoping you can please shed some light on my concerns as my winnings would be hugely helpful with my living situation and motor vehicles that needs serious serious work with three broken windows and 2 tyres which have now become a matter of safety, I have also arranged an emergency travel costs to be at my dad's bedside as he is terminally ill, unfortunately there is no treatment for his illnesses, making him as comfortable as possible for his time still with his family,

Having my pending withdraw processed as soon as possible will be my only possible way financially to be by dad's side, with my winnings, sadly this will be the last time I will be able to spend loving time with my dad. So receiving my withdrawal hopefully next couple of days means I can spend loving the with my dad during his final days with us.

I would greatly greatly appreciate any updates and hoping and praying that I can still be awarded my winnings of $2600 NZD.

I am extremely sorry for sending such a large email, I am just absolutely petrified on not receiving my withdrawal as this would devastate me and I will not get to spend and lay moments with my dad

Again I thank you for all your help.

I have attached email communication that I reviewed today which notified me of my account closure due to management discression. I did reply back for updates on my pending withdrawal, unfortunately I have had no further communication and my emails sent to All Casino Slots enquires are now been blocked.

Thank you again

Lisa Burton

[protected]@gmail.com

My username is AngelGirls81

All Slots Casino

Desired outcome: Please please refund my winnings to my preferred payment option.

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Is Microgaming Software Systems Legit?

Microgaming Software Systems earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Microgaming Software Systems to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Microgaming Software Systems is known for their high standards and safety. If you're thinking about dealing with Microgaming Software Systems, it's wise to check how they handle complaints.

We found clear and detailed contact information for Microgaming Software Systems. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Microgaming.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Microgaming.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Microgaming Software Systems and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Microgaming Software Systems has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 9 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to Microgaming Software Systems. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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7:57 pm EST
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Microgaming Software Systems Watch out for any casino that uses microgaming

All microgaming casinos are affiliate sites, which means they are the only ones to take their percentage and that all your money goes to the company https://www.microgaming.co.uk/ they are the real fraudster. No matter what casino you play, if Microgaming decides to steal you, it will steal from you at any casinos using their interface. Microgaming is a pure scam, the whole country will have to ban this company or have them shut down. Governments put their pants on, and shut up their [censored] site.

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5:04 pm EDT
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Microgaming Software Systems online fraud and bank fraud

* top online casino gaming proven criminals *

Proven gangsters, frauds, conspiracy, international banking fraud, money laundering and online scams

* use my wallet/quick tender

* microgaming software

* all villento brand casinos villento & rich reels

* beware of all online money (banking) processors... over 80% of them are not legit!

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6:35 pm EST

Microgaming Software Systems rip off

Microgaming..."together we are the game"

Hidding away in the isle of man

They are the game alright!

The famous online casino software company has been playing the game on us!

The microgaming co. who declared a ban on u.s. players a few years back has become the instrument of fraud, deceit and theft to u.s. players who had at one time been some of their biggest supporters!

Villento brand casinos, villento las vegas and rich reels, declares that microgaming themselves developed the software for the now, u.s. only special link casinos offered by villento. villento claims the corrupted software was specially designed by microgaming and they have no control over the fact that many of the "paylines" in the games offered in the regular (legitimate) version do not pay out in the scandalous, illegal u.s. version. it is not their doing says that the payout is under 30% for specially designed u.s. only version says villento.

What has possessed microgaming, a once revered and trusted gaming software company to turn on the u.s. players. the fact is, the u.s. citizens and their bank accounts are easy prey, easy targets for these sorts of criminals and crimes. there is much money to be had. it wasn't enough for microgaming to put the ban to the u.s. players as they decided not to put up with the u.s. politics, but they didn't want to give up the u.s. money!

Use my wallet, quick tender, the datacash group, is promoted by microgaming and villento brand, so much so that you cannot open an account with the casino unless you open a use my wallet, quick tender account, processed by datacash group (also endorsed by microgaming) in order to open the online wallet you must be referred by the casino.

By the time the fraud within the casinos are realized, the victim has passed on all his/her vital information, use my wallet and datacash group are deep in the process of raping your bank accounts.in the end, they buy time with notions they are returning all said funds back into your account, they were not aware these funds were going to an online casino they say. though you must have a invite from the casino in the first place to get the account and the fact that you must log into the casino in order to access the use my wallet funds that will be processed by the datacash group. wow, whoever said money laundering was easy... I guess we could say, they do actually work for it!

Therefore the game they play is to tell you to open the online wallet, don't tell your bank what it is for, (make something up, they will even give you suggestions) then when you cry "foul play" they instantly deny they had knowledge of what you used the account for, say you committed the fraud and there fore they are closing your account. mind you, they are the ones that mandated the invite from the casino, you have to log into the casino to access your wallet for funding and they instruct you if trouble occurs... do not contact your bank, contact them. then they say they are returning all the funds because this was fraud and they were not aware what the account was used for (there is no other use) and as you wait for the funds to be returned, they attempt a couple final withdrawals (rather than the promised refund) and then

"poof" they disappear. you have to admit, it's great work if you can get it!

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4:09 pm EST
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Microgaming Software Systems deceit, fraud,

Microgaming..."together we are the game"

They are the game alright!

The famous online casino software company has been playing the game on us!
The microgaming co. who declared a ban on u.s. players a few years back has become the instrument of fraud, deceit and theft to u.s. players who had at one time been some of their biggest supporters!

Villento brand casinos, villento las vegas and rich reels, declares that microgaming themselves developed the software for the now, u.s. only special link casinos offered by villento. villento claims the corrupted software was specially designed by microgaming and they have no control over the fact that many of the "paylines" in the games offered in the regular (legitimate) version do not pay out in the scandalous, illegal u.s. version. it is not their doing says that the payout is under 30% for specially designed u.s. only version says villento.

What has possessed microgaming, a once revered and trusted gaming software company to turn on the u.s. players. the fact is, the u.s. citizens and their bank accounts are easy prey, easy targets for these sorts of criminals and crimes. there is much money to be had. it wasn't enough for microgaming to put the ban to the u.s. players as they decided not to put up with the u.s. politics, but they didn't want to give up the u.s. money!

Use my wallet, quick tender, the datacash group, is promoted by microgaming and villento brand, so much so that you cannot open an account with the casino unless you open a use my wallet, quick tender account, processed by datacash group (also endorsed by microgaming) in order to open the online wallet you must be referred by the casino.
By the time the fraud within the casinos are realized, the victim has passed on all his/her vital information, use my wallet and datacash group are deep in the process of raping your bank accounts.in the end, they buy time with notions they are returning all said funds back into your account, they were not aware these funds were going to an online casino they say. though you must have a invite from the casino in the first place to get the account and the fact that you must log into the casino in order to access the use my wallet funds that will be processed by the datacash group. wow, whoever said money laundering was easy... I guess we could say, they do actually work for it!

http://microgaming.com/home.aspx?pid=1

Http://www.datacash.com/

Http://www.usemywallet.com/

Http://www.quicktender.com/

Http://www.richreels.com/

Http://www.villento.com/

Read full review of Microgaming Software Systems and 9 comments
Update by itscriminal
Jan 21, 2011 7:47 pm EST

MICROGAMING..." TOGETHER WE ARE THE GAME "

They are the game alright!

The famous online casino software company has been playing the game ON us!
The Microgaming Co. who declared a ban on U.S. players a few years back has become the instrument of fraud, deceit and theft to U.S. players who had at one time been some of their biggest supporters!

Villento Brand Casinos, Villento Las Vegas and Rich Reels, declares that Microgaming themselves developed the software for the now, U.S. ONLY SPECIAL LINK CASINOS OFFERED BY VILLENTO. Villento claims the corrupted software was specially designed by Microgaming and they have no control over the fact that many of the " paylines " in the games offered in the regular ( legitimate ) version DO NOT pay out in the scandalous, illegal U.S. version. It is not their doing says that the payout is under 30% for specially designed U.S. only version says Villento.

What has possessed Microgaming, a once revered and trusted gaming software company to turn on the U.S. players. The fact is, the U.S. citizens and their bank accounts are easy prey, easy targets for these sorts of criminals and crimes. There is much money to be had. It wasn't enough for Microgaming to put the ban to the U.S. players as they decided not to put up with the U.S. politics, but they didn't want to give up the U.S. money!

Use My Wallet, Quick Tender, the Datacash Group, is promoted by Microgaming and Villento Brand, so much so that you cannot open an account with the casino unless you open a Use My Wallet, Quick Tender Account, processed by Datacash Group ( also endorsed by Microgaming ) In order to open the online wallet you must be referred by the casino.
By the time the fraud within the casinos are realized, the victim has passed on all his/her vital information, Use My Wallet and Datacash Group are deep in the process of raping your bank accounts. In the end, they buy time with notions they are returning all said funds back into your account, they were not aware these funds were going to an online casino they say. Though you must have a invite from the casino in the first place to get the account and the fact that you must log into the casino in order to access the Use My Wallet Funds that will be processed by the Datacash Group. Wow, whoever said money laundering was easy...I guess we could say, they do actually work for it!

http://microgaming.com/home.aspx?pid=1

http://www.datacash.com/

http://www.usemywallet.com/

http://www.quicktender.com/

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Gazzum
US
Jan 04, 2019 3:37 am EST

I believe it is 100% true that they fix the games. Play for 6 months, take no bonuses, 1st 2-3 months, win lose win lose (the warmup phase) ...then bam, huge wins, cashing out thousands...by Nov I was up 7, 000 but by the end of the year down 22, 000. Playing the same games which were paying me at 1st. They will pay to sucker you in then you are addicted because of the big wins. I believe this is how they work. I played a game on a site recently and it had like a trainer, I don't think it was supposed to be there but I could select what I wanted the game to do. For example, give poor free spins, give good free spins, give big wins & so on. This was the final straw for me. I just pictured "guy at HQ" select game, select outcome for the day/week/month

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user1941701
US
Nov 06, 2018 7:50 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

all the microgaming casinos are affiliate sites, which means that they are the only ones to take their percentage and all your money goes to the company https://www.microgaming.co.uk/ they are the real fraudster. No matter which casino you play if microgaming decides to rob you it will steal you from any casino that uses their interface.

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user1941701
US
Nov 06, 2018 6:04 pm EST
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Dont play jackpotcity and spinpalace all 2 are the same company. the support will tell you the opposite, i already ask palace group to close all my account to the support, and by magic it even close my accounts on jackpocity proof that it's the same [censored]ty company that steals people. microgaming its real [censored], it will save you a little at first and then steal better.

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Serged Sam
US
Aug 24, 2017 8:12 am EDT

They all say " We've got no control over the game...Well you deposit, deposit deposit trying to hit, then they give you a bonus a surprise here come your free spins that you where chasing for week.
Strange... You win with there bonus and run dry with your money, I hit 2 times free spins at big bet one 4, 50$ at janes bonds 15 free spins x 3 win a ridiculous 37$, 14 turns didn't pay at all, only the last one pay me 17$ 20$ scatter total = 37$, another time was playing 2.25$ win 23$ I MEAN SERIOUSLY ?

I play a MG casino, was upset say would [censored] for fun, you know was so upset had won 250$ lost it, after slots become cold, I suspect they set a MAX win, Let say you deposit 500$ over time, they set 10% 20% max win or something like that, anyway the support offer me a bonus I simply close the chat, Went back re-open the casino deposit 45$ More, hit 30 free spins x 4 at 1.50$ THEN GOT DISCONNECT FROM SERVER...Account BLock for 6 month because I make a bad comment...REALLY ? So now got to wait 6 month with 40$ into my account 30 free spins at 1.50 waiting in my account...So FREAKING RIDICULOUS !

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kunnykel
US
Nov 25, 2016 1:58 am EST

Totally Agree it's a complete scam. I was a favourate of Immortal romance and Jurassic Park slot have some good winning sessions for first 3 months or so. Now I've played short of no short of 50, 000 spins on the same slots over several leading UK casinos and gues what. RTP on all games over 300 spin sessions is 12% max. No features 95% of the time if hit feature then get no more than 12 times stake. Totall crap and more than enough evidence to convince me it's rigged to your IP and MAC address. Microgaming can screw OFF!

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77777funguy
US
Apr 26, 2016 12:19 am EDT

Yes i agreemicro gaming is a rigged scam that has been getting away with scamming people for years. I played micro ### gaming for to long and you see patterns not randomness with thta software. To hard to explain but its totaly rigged, conrtolled garbage scam. This isn't a rant just because i lost, but its blatant once you play awhile. 400 straight deposits at micro ### gaming casinos now get this over 6000 spins at micro gaming progressive dark knight and i never made into the progessive bonus once. 6000 spins yet 99 percent chance you only win 10 dollars. Last 50 to 100 bonus rounds in micro ### dark knight and all of them under 20 dollars at any size bet wtf. Know lets see oh you can email ecogra micro scums protector but they are no help becaues it was micro gaming shareholders that started ecogra so they had protection from anybody saying the software is rigged. Yes the world has been dupped my micro ### software. 1.2 million spins at micro scums thunder struck 2 biggest signle pay out 168000 credits once and that isn't dollars is was about 2 thousand dollars. But apparentlyyou can win 2.4 million coins on that slot yea right. Try micro ### your self bet 30 cents and the software pays good bet 30 dollars a spin and well you'll see. Utterly controlled rigged software which pretty sure its based on your ip address on payouts. One question that has stumped me, iff its truly random like micro ### says it is how is it possible that all there slots pay 97 percent. If it was truly random one slot might pay 10 percent and another pay 1000 percent but you will never see that because its rigged micro ### software. I've always said you know why nothign exciting happens at micro ### software because it can't the conrtolled software won't let it. Micro ### should be sued for millions yet they wont becaues nobody can touch them. Don't believe me try to get a hold of them you won't. But i'm going to get people come on here and say it pays, yea right if one person can show me they have made money at micro ### software after a year prove me wrong you wont. Oonce you win at micro ### software you will get nothing after nothing forever because it has paid you out and i know this because it's happened to me a thousand times. Not random at all rigged conrtolled but done very well good job micro ###

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Michael Rickards
US
Sep 06, 2015 10:11 am EDT

Same issue bank raped rigged game tried to say dealer had hard 17

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KEEPOFF MICROGAMING CHEATS
US
Aug 29, 2012 6:37 pm EDT

Microgaming is the worst cheater software i ever played at!

Complete wack head cheats i hope they all get cancer!

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RiggedCasino
Liunconsheny, GB
Dec 24, 2011 5:09 pm EST

Every single microgaming online casino/bingo is a piece of ###ing ###

Thieves ### cheaters!

How is this?. Microgaming sells their products to online casinos/bingos and then these ### s are rigging the games as their wish or what?

### specially ladbrokes and 32red

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11:29 pm EST
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Microgaming Software Systems conspiracy on u.s. players!!!

Some of you gamers might remember back when Microgaming made the pretense of " banning " U.S. players from all microgaming casinos.
What some of you don't know is that Microgaming then went and " designed some creatively altered " software for online casinos like Villento Brand, Villento Las Vegas and Rich Reels.
These casinos have a " special " back door, a seperate " link " where with the help of Quick Tender/Use My Wallet, their money middle man, you can get into these microgaming casinos. THERE ARE NO PROGRESSIVE JACKPOTS LIKE EVERYONE HAS, THERE ARE PROMOTIONS BUT YOU ARE NOT INCLUDED IN THEM, THERE ARE NO TOURNAMENT SECTIONS AND MANY GAMES ARE NOT INCLUDED.
THERE ARE BONUS SYMBOLS MISSING AND PAY LINES THAT DO NOT PAY IN THIS U.S. VERSION. VILLENTO SAYS THAT IS MICROGAMINGS FAULT. THEY ARE NOT RESPONSIBLE BECAUSE MICROGAMING DESIGNED IT FOR THEM.
Quick Tender/Use My Wallet will close any U.S. account if they make any hint of a complaint...They will close and have closed accounts saying, they are closing them because you were using the account to deposit into a casino.
Now Villento & Rich Reels HAVE to give you an invitation to even get a Quick Tender account. They say it is the ONLY sure way to get your money in and out of the casino. In fact, you have to log into your Quick Tender Account from inside the Casino Banking section. But then when you catch on to what is going on...Quick Tender Closes your account, even goes so far as to say they are refunding your money...AND THEN THEY TRY TO WITHDRAW MORE MONEY FROM YOUR BANK ONE LAST TIME! THEN POOF, THEY DISAPPEAR!
While we can see and understand the criminal partnership of Quick Tender and Villento, it is hard to understand why Microgaming, who was once so well respected in the industry would stoop to this level of deceipt and criminal behavior!
Banks advise...CLOSE ALL QUICK TENDER/USE MY WALLET ACCOUNTS AND CHANGE YOUR BANK NUMBERS!
You cannot trust any methods of depositing at Villento Brand...they have many, many names of processors...AND 90% OF ALL OF THEM ARE...QUICK TENDER under many different guises!
Microgaming has declined comment. ( not much of a surprize there )
Villento has declined comment. ( but was contacted by legal at Villento and told to drop complaint. )
Quick Tender has declined comment. ( but said money had been refunded and would be there in 5 business days...DID NOT HAPPEN...BUT TRIED INSTEAD TO WITHDRAW MONEY FROM THE ACCOUNT THEY CLOSED! )

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Update by itscriminal
Nov 22, 2010 11:27 pm EST

What a bitter diappointment that Microgaming would stoop to such devious tactics!

That THEY would first ban the U.S. from playing Microgaming and then HELP to build and create a U.S. only link to the courrupted and rouge casinos, such as Villento and Rich Reels is just another testimonial to how big business goes bad. Greed gets them every time!

Microgaming, Villento Brand, Villento Las Vegas, Rich Reels and Quick Tender and eCorga...shame on you all!
Even the Kahnawake Gaming Commission is aware of whats going on now and is too frightened to comment or do anything as it will now tie them in as well.

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9:13 am EST
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Microgaming Software Systems u.s. version is currupt

Villento & microgaming - partners in crime... because they love to play and u.s. a... pays!

The players advocate has taken a good long time in this investigation into villento las vegas, aka, villento and rich reels, and microgamings partnership. however long this takes, we are taking them down and out! this has been an in depth investigation and the results were absolutely unbelievable! it's more like a joke only many real players are being cheated of of lots of real money with their blind faith and love of play.

These guys go right into your games..."while you are playing! they've taken out bonus round symbols and they have the abilites to shut off the win cycles at their whim. when placing lower bets you will find one of the symbols missing, but raise your bet and you will find that there are only two bonus reels intact... meaning you cannot and will not win the highest spins or bonus's... they are absent from your games.

Was sent a promo... after I was complaining about why we don't get any promos or torunaments seeing as we pay the same money everyone else does, I got a promo for a u.s. only, winner takes all tournament.
Tournament was a sham... played all week racked up bets like crazy... deposits too!
Guess what... there was no tournament... support said... who won what tournament? you know you guys can't play in the tournaments!" someone forgot to tell her about the "pretend" tournament in the "pretend" casino!

_
All listed processing agents listed and all credit cards, banks and online money wallets... quick tender! they are included in this fraud!



Villento las vegas, rich reels, microgaming $ qucik tender aka use my wallet... all in on vicious scam, con and fraud job on u.s.

Latest scandal has microgaming specially designed software for u.s. only casino! microgaming makes show of banning u.s. and behind closed doors designs program to rake in u.s. cash!

microgaming is supposed to be banned from u.s. players...

Not so, says villento ~

They'll let you play alright! from a "separate, special" for u.s. only rip off casino!
You can't win or even play the progressive jackpot games, you can't win the promotions... you can't win a pay out... but for the same money as everyone else... you can dump your money in here!

To villento, rich reels and all their processors who help them victimize u.s. citizens... we are coming after you to, they couldn't be, wouldn't be ripping off u.s. citizens if you weren't processing paynets for them!

Here is a list of their current processors who will also be contacted. please take note all government officials.

Www.allawayld.comwww.raynorsa.comwww.datacash.comdigital +[protected] +[protected] +[protected]

Mymobi +[protected] +[protected] +[protected]

Web-support24.com/777 +[protected] +[protected] +[protected] +[protected]

Web-support24.com/gx +[protected] +[protected]

Kg gateway [protected]-[protected]-3544

Internet sales

[protected]@germo. [protected]@pleikuonline. nettextweb [protected] [protected]

1way4money +1 [protected] +1 [protected] +1 [protected]

Www.web-cc.netwab-tech.info

Service-365.net

Www.resolvepay.com [protected]-3544remit +[protected] +[protected] +[protected]

These processors will also be notified and exposed as they are partners in crime with villento casinos in aiding them in their fraud against u.s. citizens. without them, the money would not be getting in.

Villento casinos (villento and rich reels casinos) along with microgaming are terribly arrogant
And the reports are building of rude behavior toward american players. they constantly provide better play, better and more promotions and all the winners are from the "other" casino, you know, as in the real one!

They have found their way around the u.s. ban so they can "take" u.s. funds and let the americans think they are playing microgaming. they are indeed, only they are playing in a separate room with a "special" set up for american players. microgaming has aided villento by providing a casino that lets you play and never win!

Guess thats a win-win for villento and microgaming and another case of "american saps"... for us!

Alert.. alert.. alert

Usa demands fair play!

Villento las vegas (villento and rich reels casinos)

Because you love to play…

But even more because... they love united states money!

*we have had repeated reports of how rude and arrogant the support staff is.
They tell you a credit card is saying there are insufficant funds, when they know it is the processors, they tell you, you play the game too long and you can't win... or, they tell you... you have to play a game a long time to see it's full potential! they send us the promotions that are for the "other" casino and when you inquire as to the winners... they tell you, you didn't have a chance anyway, you aren't in it!

*I have never been cut off unless i'm winning. I was doing good two times at villento, these two times I was cut off over ten times and the message showed it was a disconnect from villento.

*villento says microgaming designed "special" software for this u.s. only casino... no progressives, no tournaments, certain games ommited... and certain bonus triggering symbols missing in games! I should clarify that. if you are spinning 1.00 and 2.00 bets there is one bonus symbol missing, if you are betting 4.00 or more, there are three symbols missing.

*the slot reels drop abruptly into place when they seen to hesitate on a winning line... there are free spin symbols missing on two reels as you are supposed to be able to win up to 100 free spins... there are pay lines... that do not register the pay!

*each and every single time you raise your bet... any bonus round shuts off, never comes again... over 1500 spins with no bonus round whats so ever on four separate occasions! really, really bad!

*they are soooo great to their u.s. a customers... if you have deposited thousands of dollars and never made a cash out and complain about the rotten play you've experienced... they give you a fantastic 10.00 bonus! yup, that's 10.00!

*don't they know, we used to play in the "real" casino... we've seen how they run. we've seen how the games play and we know when we're cut off and when a message pops up that says villento laucher has stopped working, so it takes you out and you go right back in... only to see the "win" button has been shut off! and the only time it ever "stops working and disconnects you from the casino is if you are winning... never once got shut out when, as normally it's losing!

Also known as rich reels and villento online casinos utilizing microgaming software are scamming and cheating u.s. players. and why not? no one else will let them play microgaming!

For those of you who are not aware, villento casinos have a" separate "casino for u.s. players who are supposed to be banned from microgaming... created (they say) by microgaming itself. yes, right again, that would be the same microgaming who made the decision to close all u. s accounts. so now u.s. citizens cannot play in the" real "casino, but they have no problem" developing a special "no win" fixed "casino for u.s.
Shame on you microgaming!

Guess these guys are paying microgaming off because they have been allowed to continue serving the u.s. clientele.

U.s. players cannot win jackpots or any casino promotions and they have" special "games with no bonus round symbols. and they are not allowed to engage in any of the tournaments or freerolls... so for all the money they spend they lose out on all the extra promotions!

They have super processors so they can get the money out of the states... but there sure isn't any going out to the players in the" special "casino!
You can spin for hours without hitting a bonus round. you can have $2.00 and 4.00 bets and win 1.00 in a bonus round with 25 free spins.

We checked this out time and time again... same thing over and over.

The actual percentage was under 50%... which they claim is not their" normal "standards. but anything higher than that must be in the" other "casino.

People are so excited to be back in and able to play microgaming again, they dont' dare complain that they are coming in the back door and getting ripped off.

They know if they complain too loudly... they will just be locked out.

This is why the u.s. government needs to step up to the plate now and do something to protect the american people who enjoy their gaming. what villento, rich reels, microgaming and use my wallet are doing is criminal and watch their dust because as soon as word gets around what they've been up to they will disappear into the night... so, if there is any chance you have any money there... get it out and get it now while you can.

Villento and rich reels are raking in the u.s. dollars when other legitimate microgaming casinos had to stop letting them play and give up their income from the u.s. market.

They rig up a different casino... leaving out certain games and any jackpot games, they advertise the promotions to u.s. players who don't realize they can't win any and then they scam, cheat and steal from all the u.s. players who couldn't give up their microgaming.

And why... has microgaming let this go on? good question, maybe they will come in and answer that as they will be getting notified too.
How and why did villento and rich reels get to get a special" rig up "for u.s. players only. don't all microgaming casinos pay the same licensing fees?

Or is villento slipping you something extra! like a piece of the" american pie "money they are raking in illegally from the u.s.

Pretty nice set-up when you can get it... let the u.s. players pay for the" real "casino!
While you set them up with a" farce " of one.

This has been a word from:

The players advocate for the players... by the players... because of the players!

U. s players demand fair play!

Let's see what their government is going to do about this!?!

[protected]@live.com

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Bigp88
FI
Jul 15, 2023 11:56 pm EDT
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Game wont show winning ammounts for each jacpot in winz.io casino

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user1941701
US
Nov 06, 2018 7:51 pm EST
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all the microgaming casinos are affiliate sites, which means that they are the only ones to take their percentage and all your money goes to the company https://www.microgaming.co.uk/ they are the real fraudster. No matter which casino you play if microgaming decides to rob you it will steal you from any casino that uses their interface.

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itscriminal
Crystal Lake, US
Feb 05, 2011 4:21 am EST
Verified customer This complaint was posted by a verified customer. Learn more

INTERNATIONAL NEWS AGENCY TO DO FULL INVESTIGATION...THEY HAVE BEEN GIVEN THE USA SPECIAL LINK!

STAY AWAY...ALL INFORMATION FORWARDED!

VILLENTO BRAND, *** VILLENTO LAS VEGAS, *** RICH REELS, ( MICROGAMING )*** MONEY LINE WALLET, *** QUICK TENDER/USE MY WALLET!

BEWARE ALL CASINO PLAYERS...FOR YOUR PROTECTION!
INTERNATIONAL NEWS AGENCY TO DO FULL INVESTIGATION...THEY HAVE BEEN GIVEN THE USA SPECIAL LINK!

MONEY LINE WALLET IS THE NEWEST ADDITION TO THE LONG LIST OF GROWING NAMES TO QUICK TENDER/USE MY WALLET !

ALL MONEY PROCESSORS FOR VILLENTO AND RICH REELS ARE RECEIVING A COPY OF THIS TO DECIDE IF THEY WISH TO CONTINUE TO SUPPORT AND AID THESE CASINOS IN THEIR CRIME!

They have been discovered to marketing themselves to players as the all safe, sure way to deposit into the online casinos. Then when it is discovered that they are using your cards and bank to deposit into the casinos, they lock your account and say they had no knowledge of casino transactions.
Then they try to Steal what is left in your bank within 24 hours of them closing your account and saying they are going to refund your money so don't close or change your bank account!
During this time they DO NOT NOR DO THEY INTEND TO RETURN ANYTHING! THEY ACTUALLY STEAL MONEY FROM YOUR ACCOUNT WHILE YOUR WAITING FOR THE REFUND THEY TELL YOU IS COMING!

Do not trust any of these online wallets...the banks are saying NOT TO SIGN UP WITH THEM!

Villento brand ( Villento Las Vegas, Rich Reels ) developed a corrupted U.S.A. only link with the help of Microgaming software and partnered with Quick Tender, Money Line Wallet and Use My Wallet, to scam, cheat and steal from players.

The casinos are a farce, the software has been compromised and the bank accounts are being striped!

Stay away from any and all U.S.A. special links! U.S.A. was banned by Microgaming and now Microgaming is turning the screws on all U.S. players.

Villento brand hides behind Microgaming and Microgaming hides behind the crooked casinos! And Quick Tender along with all it's alias's, launders the money as it passes between them all.

MORE TO FOLLOW...DO NOT BECOME YET ANOTHER VICTIM!

ALL PARTIES MENTIONED ARE INVOLVED IN FRUAD, INTERNET SCAMMING AND INTERNATIONAL THEFT!

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itscriminal
Crystal Lake, US
Jan 04, 2011 7:11 am EST
Verified customer This complaint was posted by a verified customer. Learn more

VILLENTO BRAND, *** VILLENTO LAS VEGAS, *** RICH REELS, ( MICROGAMING )*** MONEY LINE WALLET, *** QUICK TENDER/USE MY WALLET!

BEWARE ALL CASINO PLAYERS...FOR YOUR PROTECTION!

MONEY LINE WALLET IS THE NEWEST ADDITION TO THE LONG LIST OF GROWING NAMES TO QUICK TENDER/USE MY WALLET !

ALL MONEY PROCESSORS FOR VILLENTO AND RICH REELS ARE RECEIVING A COPY OF THIS TO DECIDE IF THEY WISH TO CONTINUE TO SUPPORT AND AID THESE CASINOS IN THEIR CRIME!

They have been discovered to marketing themselves to players as the all safe, sure way to deposit into the online casinos. Then when it is discovered that they are using your cards and bank to deposit into the casinos, they lock your account and say they had no knowledge of casino transactions.
Then they try to Steal what is left in your bank within 24 hours of them closing your account and saying they are going to refund your money so don't close or change your bank account!
During this time they DO NOT NOR DO THEY INTEND TO RETURN ANYTHING! THEY ACTUALLY STEAL MONEY FROM YOUR ACCOUNT WHILE YOUR WAITING FOR THE REFUND THEY TELL YOU IS COMING!

Do not trust any of these online wallets...the banks are saying NOT TO SIGN UP WITH THEM!

Villento brand ( Villento Las Vegas, Rich Reels ) developed a corrupted U.S.A. only link with the help of Microgaming software and partnered with Quick Tender, Money Line Wallet and Use My Wallet, to scam, cheat and steal from players.

The casinos are a farce, the software has been compromised and the bank accounts are being striped!

Stay away from any and all U.S.A. special links! U.S.A. was banned by Microgaming and now Microgaming is turning the screws on all U.S. players.

Villento brand hides behind Microgaming and Microgaming hides behind the crooked casinos! And Quick Tender along with all it's alias's, launders the money as it passes between them all.

MORE TO FOLLOW...DO NOT BECOME YET ANOTHER VICTIM!

ALL PARTIES MENTIONED ARE INVOLVED IN FRUAD, INTERNET SCAMMING AND INTERNATIONAL THEFT!

I
I
itscriminal
Crystal Lake, US
Dec 27, 2010 6:41 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

We have come across a gravely serious matter and are at this time requesting the cooperation of everyone involved in the gaming industry.

Please be advised that Villento Brand, ( Villento Las Vegas & Rich Reels ) and Microgaming software have been brought up against some serious charges involving fraud in the U.S.A. marketing of casino gaming.

Most important to you right now is the fact that QUICK TENDER, ( USE MY WALLET ) THE NEW MONEYLINE WALLET AND MANY PROCESSOR NAMES USED BY QUICK TENDER ARE DEEPLY INVOLVED IN THIS FRAUD WHICH INCLUDES GROSS MISREPRESENTATION, BANK FRAUD, AND OUT RIGHT SCAMMING U.S. PLAYERS AND COMPROMISING THEIR BANK ACCOUNTS!

We are in the process of turning over all information to the authorities as to and as this process continues, all the names of those notified will be included in the materials provided.

It was one thing when you were not aware, now we are taking it to the industry and it is up to you to take the proper steps.

The U.S. players have continued supporting this industry with all the added aggravations, costs & fees incurred and issues arising.

As you are all well aware, Quick Tender ( Use My Wallet ) advertises on all the gaming sites that they are the safe, effective way for international depositing. Villento Brand goes as far as to tell U.S. players that they must have a Quick Tender Account if they ever intend to process a withdrawal...it is the ONLY way with their casinos.

As we all know, Quick Tender is the " casino money exchanger ", they are recommended as processors at very many of your casinos.

We are asking for your volunteering cooperation in disassociating yourselves from all Quick Tender, Use My Wallet, Moneyline Wallet ...and all the processors associated with Quick Tender.
( We can provide the other processors if you need the names, email us. )
To show your support to the U.S. and all your U.S. players, who will be knowing this, especially when things ease up soon.

Quick Tender who advertises and associates itself with so many of your casinos...whose sole market is the casino industry, is closing and locking U.S. players accounts...
saying they did not know that the account was going to be used to deposit at casinos. To say that the U.S. players have preformed a fraudulent act by depositing into the casinos.
While they process every single credit card purchase, every single bank withdrawal directly into the participating casinos...
They have closed and locked accounts saying they were used for fraudulent purchases and then they say they are returning the funds to said accounts. THEY HAVE NEVER RETURNED ANY FUNDS TO ANY ACCOUNTS!

What they did instead was try to " withdraw " one last time from the accounts they, themselves have closed. They tell you to leave the account as the money has been refunded and will be re-deposited and instead they actually try to withdraw from the accounts instead.

This is all a very long, involved and intricate scheme. Many who have been victimized have become overwhelmed and given up in trying to follow the trail of all those involved. They close their accounts or change the account numbers and give up. That is not going to happen this time.

We are hoping as a show of support, integrity and professionalism in this industry which has been pledged with so many issues and problems, you will show your good intentions and end all business relations with this company voluntarily.

It would will be of interest for you all to know that all parties involved have been given every opportunity to respond and deal with this issue. They have chosen to take the gamble that we will quit and go quietly away. We are in possession of many, many documents which support and give ample proof to the severity of these crimes! ( You will also note that the latest name change came within a week of the exposing of these criminal acts taking place.)

The decision is yours, the time is now. Those who choose to act will be commended as this scandal unfolds, those who make the decision not to, well, it will be revealed who was notified and did nothing.

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3mptyseat
palo alto, US
Dec 04, 2010 1:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Also, ur text is full of untruths. Show me one place where 'they' advertise to the US marketplace.

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3mptyseat
palo alto, US
Dec 04, 2010 1:44 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Where is ur proof? I have huge win rates at Rich Reels... Why dont u go to the play check feature and take some screen shots of say, 1500 spins since u use that as an example, and we can see for ourselves how bad ur win rate is? You claim to have done an exhaustive study filled with what u dub 'research', but in this slanderous post above, u have nothing save for angry opinions. IMHO, u probably have a gambling problem, and a little boy complex; ur incapable of taking responsibility for ur actions... So u make a bunch of deposits to a casino, and when u lose, its ur fault. No 'players advocate' with a shred of integrity would ever support or make chargebacks even to crooked casinos. If u find a casino is crooked, u stop playing there. But adults take responsibility for their actions; which includes doing the homework on an online casino before u deposit, or not making the deposit. And in the instance that u make an impulsive choice, and it turns out to be a bad casino, u live and learn, not make another 1k in deposits then go forum to forum on the web about ur 'research' and 'proof'.

GA is here to help. There is also software to block u from casinos. Do some research, get some help, and if my opinion is wrong (Bc I have not done any research on you) and ur not a problem gambler, might I suggest you go to the local B&M casino or wait til wagerworks reenters the US marketplace, they have never had a crooked casino, bc IGT, the San Francisco based company that makes their games, pulls the license of any rogue casino using their platform, and makes their software un-usable.

I truly doubt that Villento brands is scamming u. But if they are, remember this adage; "First time, shame on them. Second time, shame on them. Third deposit, shame on you."

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Microgaming Software Systems reviews first appeared on Complaints Board on Nov 9, 2010. The latest review Blackjack on Dazzletags website was posted on Oct 28, 2022. Microgaming Software Systems has an average consumer rating of 1 stars from 9 reviews. Microgaming Software Systems has resolved 0 complaints.
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  2. Microgaming Software Systems phone numbers
    +44 162 472 7777
    +44 162 472 7777
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    Sixty Two, Circular Road, Douglas, IM11AE, Isle of Man
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