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4.3 1 Review 46 Complaints
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Mingle2 Complaints 46

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R
9:16 pm EST

Mingle2 Dating website

The moderators favour some users over others. People have been allowed to be racist, sexist, ageist on their forums. They forgetting everyone is different. The site attracts a lot of scampers. Since I joined their website, I've had non-stop phone calls from companies not even in my own country. Yeah the discussion forum is good, but this is more to do with what goes on behind the scenes.

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7:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mingle2 Trying to get my phone number

I made my registation on the site, including sending my photo and wait for the mail for activate my account and when i get in i was expecting a normal page saying welcome and to fill my profile, instead of that I get this
" Mobile Verification
You were marked as sca*mer by our system. Please verify your mobile phone number to continue to use Mingle2" ... and space for writing to admin for review that.
I am MCSE and i know what that means my phone number sell to a company for billing me for services that i never had. I try to go "contact us" but that link and all the others get the same page. Note that they let me put a photo and the page that i got have alredy my photo, name and mail adress there. So probaly they are going to use my photo to increase the numbers of profiles

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S
5:25 am EDT

Mingle2 All profiles were fakes

Don’t waste time on the website www.mingle2.com. I joined it recently, but it was total scam. I filled the form there and wanted to find good guy, but all profiles turned to be fakes. I started to chat with one guy, who replied only once, but after that he simply vanished somewhere. After that the same crap repeated again and again. I wonder if there are other people, who had the same experience. Let’s share views about this website.

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Don Wornock
US
Jul 19, 2017 7:38 am EDT

Every pretty young girl is a fake. How do I know. They post one or more photos and otherwise, their profile is empty. Half don't even answer the questions. I looked at about 3 dozen profiles of young pretty girls and not a single one had a profile that included a written discription. However, the homely girls did. Of course girls that look like movie stars and models wouldn't be on mingle2.

ComplaintsBoard
E
11:03 am EDT
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Mingle2 Possible scam

Joined free website Mingle2.com, which has a filter to automatically block men or women you are not compatible with, which does not seem to be working! My filter says that I seeking men, 35-65, within 150 miles, no married men or smokers, and a friend. I have had two men, one from Africa and one from Delphi both under age 30 write me and tell me I was put on their friend list, but I never received a friend request from either of them or I would have denied it, since I live in the USA. I blocked both men and contacted Mingle2.com, but when I clicked on send, I got an Error Message from Cloud Flare that the website was off line, which I reported to Verizon my carrier. This makes me question the ethics of this website, so I say beware!

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3:12 pm EDT
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Mingle2 Failure to delete subscriber information

I was a subscriber / member of Mingle2.com online dating / matching service for a brief period. I decided that I would like to cancel my subscription / membership, and I requested that the company DELETE my account data and all photos associated with my account. I received repeated replies from the site administrator - Charles - refusing my request.

Here is the text of the last response I received from the site:

For the last time, we do not delete accounts. I have not deleted a single Mingle2 account in my two-plus
years at the company.

I gave you instructions on how to close out your account. Other than that, I can't help you with your request.

Regards,
Charles

I informed Charles that Mingle2.com was unique, since several other similar sites that I have used are willing to delete all information, as requested. No other dating site that I dealt with refused my reasonable request that my information be deleted.

I believe that the Mingle2.com dating site is not serving my interests as a consumer. They have their own interests at heart instead.

I strongly warn any other person considering the use of the Mingle2.com dating site to take your business to any one of the other dozens of sites that are available, and avoid logging on the the Mingle2.com site altogether. I believe you will regret that the site is not user-friendly, as I discovered.

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tameka copeland
US
Jul 09, 2016 9:04 am EDT

I didn't get blocked, but I deleted my account two weeks after joining so why the remaining balance of my three month period haven't been returned to my credit card and no one will respond from customer service and now that I deleted I can't get back into my account to chk and see if I fully deleted the account... WOWWWW bs

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Luviron
MY
May 29, 2016 3:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Omg... same thing happened to me, locked my account for no apparent reason. I didn't do anythin to break the code of conduct or anything. I want to close my account and it wouldn't let me cuz it's locked.. such BS mingle2! !

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TaniaMaroz
IN
Jan 28, 2016 10:54 am EST
Verified customer This complaint was posted by a verified customer. Learn more

WHY BLOKED MY ACCAUNT MINGLE2 THAT THIS PROBLEM? EMAIL:tania.alekseevna@yahoo.com

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don't call me
US
Dec 28, 2015 10:56 pm EST

M2 is a free site so it's going to get its fair share of scammers and fakes. Going through random profiles I'd say it was around forty percent fakes and scammer spammers. Quite high yes but probably to be expected. The real problem is that M2 no doubt makes its money by the amount of subscribers it claims to have and the ads it can sell. They also have a problem with fairly bad consumer relations. Any posts related to false profiles is locked out by moderators. It's almost like they know they have a problem with not vetting profiles but don't want to own up to it.

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moonie59
DE
Sep 18, 2015 4:28 am EDT

Haha now they blocked my account too for no reason. Apparently abusive ...but who cares...there are other sites. The warn you of scammers but are scammers themselves. They really are a pain.

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HOGSTER HUNTER
US
Sep 13, 2015 1:17 pm EDT

I reported a scammer's account to Mingle2 and the next thing i know is my account is in lock down. with this message.

Your account has been automatically locked by our abuse reporting systems.
Your account status is being reviewed by our site moderators. If this automatic lockdown is found to be in error, your account will be reinstated shortly

That was 3 days go and it's still in lock down. I swear on the Holy Bible I did not break any of Mingle2's rules.. The person I reported scammed some money off me, I know it was stupid of me to allow it to happen.

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Cartess
US
Dec 20, 2010 6:38 pm EST

This site is full of biased mods that love to flame people. They are a very close clique and I wish I had read the reviews before I joined because lots of people posted about them being this way. I have been banned for my political views and I also get flamed constantly and the mods will only delete my posts, not the posts of the other users. Beware of this site, its not your non biased dating site. its a haven for miserable people to cyber bully all the people that they are jealous of.

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Gigela
US
Jun 16, 2011 9:03 pm EDT

Useless waste of time, not one girl or lady would message me, not even a message.

ComplaintsBoard
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7:21 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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I was recently (February 14th 2009) permanently banned from the Mingle2 dating website. This was done without notice or explicit reasoning. The only circumstance that had arisen was that I had been criticized by the administrative team for my stance on Christianity. I had been accused of "Christian Bashing." I would very much like to launch a complaint for...

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About Mingle2

Screenshot Mingle2
Mingle2 is an online dating platform designed to facilitate connections between individuals seeking various types of relationships. The service offers a user-friendly interface where members can create profiles, upload photos, and share personal information to match with other singles. Mingle2 provides a range of features that allow users to search for potential partners based on specific criteria such as age, interests, location, and more.

One of the core services of Mingle2 is its mutual match function, which suggests compatible profiles based on the preferences set by users. The platform also includes a messaging system that enables members to communicate with each other privately and securely within the website. Additionally, users have the option to browse profiles in a more casual manner through the platform's "nudge" or "wink" features, which serve as a way to express interest without initiating a full conversation.

Mingle2 is accessible through its website and mobile applications, allowing users to stay connected and engage with the service from various devices. The platform offers both free and premium membership options, with the latter providing enhanced features such as increased visibility, the ability to see who likes you, and an ad-free experience.

The company aims to provide a straightforward and accessible platform for singles to meet and interact. Mingle2's services are geared towards individuals looking for romantic connections, friendships, or casual dating experiences. The platform emphasizes user privacy and safety, with systems in place to report and block inappropriate behavior.
How to file a complaint about Mingle2?

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1. Log in or Create an Account:
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2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Mingle2 in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Mingle2. Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, the company's response, and the personal impact of the problem.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it to ensure all necessary details are included.

8. Submission Process:
- Click the 'Submit' button to submit your complaint or review about Mingle2 on ComplaintsBoard.com.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint or review on ComplaintsBoard.com to stay informed about the progress.

Follow these steps to effectively file a complaint or review about Mingle2 on ComplaintsBoard.com.

Overview of Mingle2 complaint handling

Mingle2 reviews first appeared on Complaints Board on Feb 24, 2009. The latest review Disappointing Experience - Beware of Scams was posted on Mar 7, 2024. The latest complaint Hi, It was almost 1.5 months back that I made my account at dating app of mingle2 was resolved on Mar 05, 2024. Mingle2 has an average consumer rating of 1 stars from 258 reviews. Mingle2 has resolved 3 complaints.
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  1. Mingle2 Contacts

  2. Mingle2 phone numbers
    +1 (415) 373-4066
    +1 (415) 373-4066
    Click up if you have successfully reached Mingle2 by calling +1 (415) 373-4066 phone number 0 0 users reported that they have successfully reached Mingle2 by calling +1 (415) 373-4066 phone number Click down if you have unsuccessfully reached Mingle2 by calling +1 (415) 373-4066 phone number 0 0 users reported that they have UNsuccessfully reached Mingle2 by calling +1 (415) 373-4066 phone number
  3. Mingle2 emails
  4. Mingle2 address
    156 2nd Street, San Francisco, California, 94105, United States
  5. Mingle2 social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 02, 2024
  7. View all Mingle2 contacts
Mingle2 Category
Mingle2 is ranked 14 among 148 companies in the Dating Services category

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