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MixUnit

MixUnit review: Terrible experience 19

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Author of the review
12:07 am EDT
Review updated:
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This review was chosen algorithmically as the most valued customer feedback.

I have purchased several t-shirts from www.mixunit.com which were on sale. These were supposed to arrive weeks ago but still nothing and I don't have any idea what is going on. Of course I've tried to contact MixUnit, but it seems like they don't really care and no one ever answered.
I want to get a refund, but since these guys decided to ignore me I doubt that I'll ever get my money back.
Terrible experience, will not order from them again.

19 comments
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Tuck James
US
Aug 15, 2018 10:46 am EDT

Order # 152841 downloaded and only received one track instead of the full album. File not big enough to hold full album. Pictures attached.

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Thatboy1
US
Nov 01, 2018 12:01 am EDT

This company charges for shipping and your stuff takes weeks to arrive. They purposely don't give you a tracking number instead they give a order number so you won't question it until it's too late. And when you try to contact them via phone and email no one replies.

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AlAxel
US
Dec 08, 2018 12:43 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I purchased two albums that do not play. Customer service is difficult to reach. I do not recommend doing business with this company.

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AlAxel
US
Jan 22, 2019 9:26 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I purchased two CD's that do not play. Impossible to reach anyone at customer service and the number provided online is not an active number. I highly recommend to not do any business with this company!

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jerry bernhardt
US
Sep 10, 2022 9:16 am EDT

Please contact me asap and let me know if you have refunded my money back to my credit card! I need answers and the mix unit is not responding to any of my emails I sent or a callback on my phone! They need to be reported asa fraudulent company and are nothing but a scam!

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Brian.r
US
Oct 30, 2022 5:27 pm EDT

9/22/2022 212792 Processing. That my order number been waiting all most 2 months I want my money back

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Brian.r
US
Nov 05, 2022 6:45 pm EDT

Yes I want my money back I ordered CDs and still have not got my order I just want my refund email me at brian1986662@gmail.com my name is Brian.r and order number 212792.. just refund my y

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FuegoKahuna
Midlothian, US
Jan 31, 2023 12:25 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I ordered a CD, LLNM2 by Anuel AA, on December 22nd 2022. It still says over a month later that the order is still "processing". I have emailed them, I have asked for them to have someone call me. I have asked for a refund. No response, no CD, no resolution. This is a terrible company to do business with.

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Scud Adewole
US
Feb 02, 2023 8:52 pm EST

I ordered T shirts since 2 weeks ago, I was charged and I never got any follow up from the company, the order status hasnt changed from "processing". I have asked them to have someone call me as well, to no avail. I wonder why they do business this way at this company. I am disappointed!

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Louis Storms Jr
Spokane, US
Feb 08, 2023 5:30 pm EST

I ordered in Oct 15, and Nov 9th 2022 Please send my orders or return the money. U can call me at [protected]

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Louis Storms Jr
Spokane, US
Feb 12, 2023 11:14 am EST

I haven't received my orders: #[protected]), & #[protected]). I have waited over three (3) months. I've already contacted MixUnit, my orders have never been received. Make sure my address and zip code is 907 E Sinto Ave Apt 8, Spokane WA 99202. Here's my phone: [protected]

Please call, Thank you Louis Storms Jr.

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Hank Ward
US
Feb 16, 2023 12:00 am EST

ordered a cd on 1-23-23 and still have not yet received it . it said still being process.

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Nathaniel Foster
US
Feb 18, 2023 10:25 am EST

Hi, I'm Nathaniel Foster and I ordered 2 mixtapes on 01/24/2023 and I haven't received my order yet and my order number is 217038

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lauren spradlin
US
Apr 02, 2023 4:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I orders 60$ with of cds on January 15. They were never delivered to the address I provided I would like a refund

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Craig1987
Franklin, US
Jun 25, 2023 9:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I made an order on 4/29/23 on mixunit.com This was over a month ago and I never received it. As of today 6/15/23 it still says processing on the website. I've submitted a complaint on the website and was never contacted nor can I find any number to call that is working. Please help my order number is #219829. My email is korn1011@hotmail.com

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Eric Gonzalez
US
Aug 05, 2023 5:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered a few cds and have been charged since January 2023. As of January 10th the order has been on Processing status.

I have emailed, called and left endless requests for my order or refund and No response.

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Manfredo17
West Covina, US
Aug 08, 2023 3:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought a lot of music cds and never received them I want a full refund

Manuel De Hijar

1333 W Garvey Ave N #246

West Covina CA 91790

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Ipar
Pleasantville, US
Oct 11, 2023 7:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

On 8/14/23 i placed an order 222413 and i still haven’t received my order. Mixunit has no customer service number to call or respond to emails.

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stephen townsend69
US
Oct 23, 2023 4:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i ordered my cds on aug 8th 2023..still saying processed..got am email saying i should recieve them by the end of the week..this is oct 6 2023 i paid 229.00 i want my cds or refund or both

  1. MixUnit Contacts

  2. MixUnit phone numbers
    +1 (888) 649-8648
    +1 (888) 649-8648
    Click up if you have successfully reached MixUnit by calling +1 (888) 649-8648 phone number 0 0 users reported that they have successfully reached MixUnit by calling +1 (888) 649-8648 phone number Click down if you have unsuccessfully reached MixUnit by calling +1 (888) 649-8648 phone number 0 0 users reported that they have UNsuccessfully reached MixUnit by calling +1 (888) 649-8648 phone number
    +1 (860) 216-6602
    +1 (860) 216-6602
    Click up if you have successfully reached MixUnit by calling +1 (860) 216-6602 phone number 0 0 users reported that they have successfully reached MixUnit by calling +1 (860) 216-6602 phone number Click down if you have unsuccessfully reached MixUnit by calling +1 (860) 216-6602 phone number 0 0 users reported that they have UNsuccessfully reached MixUnit by calling +1 (860) 216-6602 phone number
  3. MixUnit emails
  4. MixUnit address
    241 Ledyard St., Hartford, Connecticut, 06114, United States
  5. MixUnit social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 30, 2024