MonsterSteel.com’s earns a 1.0-star rating from 6 reviews, showing that the majority of tattoo artists and enthusiasts are dissatisfied with supplies and equipment.
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stay away!
They sent me a completely wrong item and when I asked for an exchange they said that first I have to send the wrong one back. I did as they said and later contacted them to ask when will the right one arrive. Their rep was very rude and said that she has no idea. I tried to be polite and asked her to check on my order and she just replied that my item was not in stock so I will not receive anything! What kind of customer service is that? MonsterSteel customer service is a complete nightmare!
I never received the product and every time I called they just hang up on me!
Total scam!
The seller took money for the shipping, but my order was over $200
My experience with www.monstersteel.com wasn’t as good as Thought it would be. I have ordered needles and ink, and the whole order was over $200. It was mentioned that the delivery would be for free then, but the seller charged me for the delivery as well. Ok, I asked to provide the tracking number and it was possible to see where the order was. It took ages to deliver my order to me. Too slow services and it wasn’t worth it to charge me for the delivery.
The order was in process for too long
I registered on the website www.monstersteel.com as my friend told me that the website was super. I placed the order 2 weeks ago, but these crooks haven’t delivered it. It was mentioned that the delivery would take 2-4 days. But when I checked the status of my order, it showed that it was still in the process. I'm not happy with the situation, but I have no idea what measures I can take now.
Is MonsterSteel.com Legit?
MonsterSteel.com earns a trustworthiness rating of 62%
Generally safe, but check closely before sharing details.
We found clear and detailed contact information for MonsterSteel.com. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Monstersteel.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Monstersteel.com you are considering visiting, which is associated with MonsterSteel.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for MonsterSteel.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
However ComplaintsBoard has detected that:
- Monstersteel.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The monstersteel.com may offer a niche product or service that is only of interest to a smaller audience.
- A website associated with MonsterSteel.com has been reported to be selling weapons online. It is important to ensure that the website and seller are legitimate, and to abide by the laws and regulations of your country regarding the purchase of weapons.
- We have detected an internal review system on MonsterSteel.com's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
The seller told to wait more, but I don't trust him
I ordered ink and needles from the company www.monstersteel.com. I received the confirmation info from the seller, as well as I checked the status on the website, and it was mentioned that the order was shipped. I waited 4 weeks, but no sign of my order. The seller only advised me to be more patient and wait longer. I have no idea what to do, ‘coz I don’t trust to these jerks. Please, post comments.
These jerks haven't shipped my order
I ordered one item from the website www.monstersteel.com 14 days ago, but order still hasn’t been shipped. After I placed the order, I only heard that they would send it “tomorrow”. I heard this ### every day, but the situation hasn’t been changed. The rep tried to calm me down and told to be patients, but I couldn’t. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?
I would have to say these guys are the WORST
I have been tattooing for to long and dealt with a lot of suppliers and I would have to say these guys are the WORST, Stainless steel tube are not stainless one run through the ultra sonic and these things discolor and look rusted. Led sign has been sent back two times thus far due to the fact that it doesn't work.The service dept takes a stance like I'am a shmuck and if I don't like it I can piss off. Well I spend about $4000 a year to supply my shop and Monster Steel is guaranteed not to see another dime of it.
MonsterSteel.com Reviews 0
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Overview of MonsterSteel.com complaint handling
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MonsterSteel.com Contacts
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MonsterSteel.com phone numbers+1 (800) 630-9256+1 (800) 630-9256Click up if you have successfully reached MonsterSteel.com by calling +1 (800) 630-9256 phone number 0 0 users reported that they have successfully reached MonsterSteel.com by calling +1 (800) 630-9256 phone number Click down if you have unsuccessfully reached MonsterSteel.com by calling +1 (800) 630-9256 phone number 0 0 users reported that they have UNsuccessfully reached MonsterSteel.com by calling +1 (800) 630-9256 phone number+1 (561) 425-6617+1 (561) 425-6617Click up if you have successfully reached MonsterSteel.com by calling +1 (561) 425-6617 phone number 0 0 users reported that they have successfully reached MonsterSteel.com by calling +1 (561) 425-6617 phone number Click down if you have unsuccessfully reached MonsterSteel.com by calling +1 (561) 425-6617 phone number 0 0 users reported that they have UNsuccessfully reached MonsterSteel.com by calling +1 (561) 425-6617 phone number
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MonsterSteel.com emailsmgmt@monstersteel.com100%Confidence score: 100%Supportservice@monstersteel.com79%Confidence score: 79%support
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MonsterSteel.com address350 Hiatt Dr., Palm Beach Gardens, Florida, 33418, United States
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MonsterSteel.com social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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