Morgan Properties review: Rent balance

My complaint is I am being charged a fee that was included with my rent, like I pay every month. I called in October and spoke with the resident services personnel Toneka at Gwynn Oaks Landing. I was informed to pay the amount of rent I've paid previous months. Due to my rent letter not being received yet. I upon receiving the letter emailed it to the proper parties. I am being charged extra because your company wants me to pay for something I already paid for. But because Housing won't pay the extra fee that was included in the new rent per Gwynn Oaks Landing. I am supposed to pay what Housing puts in place for me to pay. That is agreed by both parties. The extra fee from the rent portion has been taken from my rent. Which wasn't my fee to pay. Now I owe the amenity fee. That's not my responsibility to pay the extra rent amount especially since I was instructed by the Resident Services personnel and Housing personnel to pay my previous amount until my letter for the rent is received. Which occurred in late December 2023. This concerns me yet again. This is the second time I'm being charged a fee for something that's not on me personally. I'm just asking to get it fixed because it was supposed to be fixed by the person who completes the rent information.