Menu
For Business Write a review File a complaint
CB Moving and Relocation Moving Depot USA Lost items, broken items, added fees, lies!
Moving Depot USA

Moving Depot USA review: Lost items, broken items, added fees, lies!

N
Author of the review
4:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The absolute worst, incompetent, unreliable, unprofessional, unfit and unskilled moving company ever! This useless moving company was sprung on me by default! I origianlly had my contract with 3 brothers which unbeknownst to me contracted this horiffic company (moving depot) to pick up my belongings. When they arrived I was shocked like who are you all, and upset but I need my belongings needed to be moved ASAP from indiana to north carolina because I havd already been waiting weeks to be moved, I already signed a contract and paid. They charged me and extra 371.00 stating my items were over weight. That was the first disappointment because it was B.S. and their way of getting more money. They didnt have a scale. Plus I sold most items I listed to be moved such as my bed, mattresses, dining table and chairs. Then they packaged the big items which included a 55in an 75in tv, tv consolde, desk and chair, dresser, two nightstands, and two standing tall leaning mirrors. I packedged all of my clothes, shoes, kichtenware, and household accessories. Now in my contract I paid extra because the delivery address had stairs. And the contract that I have and they have cleary states that. So when my items arrived LATE they charged me an extra 175 for stairs or they wouldn't unload the truck... mind you this is a whole other company called america's best movers, here comes more B.S. I called SHERRI at the office and she acknowledged I paid for stairs but now this is thier fee! What a complete joke! Then and the movers unpacked all the items that the company (moving depot) packeged up upon departure from Indiana. Two broken tv's, dented and scratched up dresser, broken desk, broken tv console, one missing standing tall mirror, and 4 missing boxes! Americas best movers stated they recieved my items like this, and they noticed I was 4 boxes short... everyone put the blam on each other... but my contract was with moving depot not americas best movers so I followed up with moving depot. And this despicable company wants to settle for 100.00. What a joke. A bunch of clowns who will only change their name and phone number every couple of months or years to stay in some sort of business. I spoke with the so called rude owner and Sherri and honstley they are all a joke. Keep the 100.00... trust me I will get whats owed to me. STAY FAR AWAY FROM THIS COMPANY. DONT FALL FOR THE LOWER RATES, THEY WILL ADD ON FEES ONCE THEY PICK UP YOUR ITEMS FOR ANY REASON!

Claimed loss: Over 1,000 loss and damage

Desired outcome: Please refund

Confidential Information Hidden: This section contains confidential information visible to verified Moving Depot USA representatives only. If you are affiliated with Moving Depot USA, please claim your business to access these details.

0 comments
Add a comment

More Moving Depot USA reviews & complaints

Moving Depot USA - The company stated above was hired too move my belongings / furniture from Illinois to my current address
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Moving Depot USA - We hired this company to move our belongs from Illinois to San Diego
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Moving Depot USA - Moving Depot moved our entire home contents from IL to SC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Moving Depot USA - On May 10 the loading/packing crew from the moving company arrived very late, 1:30 pm to pack and load a whole household 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Moving Depot USA - I hired this moving company, which I thought was a different moving company and , on 8/24 these people showed up 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Moving Depot USA Contacts

  2. Moving Depot USA phone numbers
    +1 (866) 316-6918
    +1 (866) 316-6918
    Click up if you have successfully reached Moving Depot USA by calling +1 (866) 316-6918 phone number 0 0 users reported that they have successfully reached Moving Depot USA by calling +1 (866) 316-6918 phone number Click down if you have unsuccessfully reached Moving Depot USA by calling +1 (866) 316-6918 phone number 0 0 users reported that they have UNsuccessfully reached Moving Depot USA by calling +1 (866) 316-6918 phone number
  3. Moving Depot USA emails
  4. Moving Depot USA address
    2931 Old Higgins Rd, Elk Grove Village, Illinois, 60007-6507, United States
  5. Moving Depot USA social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 15, 2024