MyFitnessPal’s earns a 5.0-star rating from 5 reviews, showing that the majority of users are exceptionally satisfied with health tracking and dietary management.
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I did not sign up for my fitness pal subscription and I was being charged $20 for 3 months!
I did not sign up for my fitness pal subscription and I was being charged $20 for 3 months! I went on my app and I wasnt even given the features I was paying for so I dont understand why Im being charged!
The complaint has been investigated and resolved to the customer’s satisfaction.
For months I have been getting emails from people accepting my friend requests on my fitness pal
For months I have been getting emails from people accepting my friend requests on my fitness pal. The only problem is that I never heard of my fitness pal and never created an account so I would like to know who created an account with my email address and why I am being pestered with all this c*** I want that account closed immediately and all my personal information if any deleted.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have paid for premium service but cannot access the premium service
I have paid for premium service but cannot access the premium service. I have contacted MyFitnessPal multiple times through customer service and no one responds. I have tried to reset my password to see if I log in under a different email and I never receive the link to reset my password - and I've checked all of my folders, including my junk folder. I paid for an annual subscription to Premium and haven't been able to use it or reach anyone at MyFitnessPal for months. I want my money back and I want to make sure others are not victim to the fraud they are causing by charging a fee for premium and not providing access to it.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is MyFitnessPal Legit?
MyFitnessPal earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
MyFitnessPal resolved 100% of 5 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
MyFitnessPal has registered the domain name for myfitnesspal.com for more than one year, which may indicate stability and longevity.
Myfitnesspal.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Myfitnesspal.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Myfitnesspal.com you are considering visiting, which is associated with MyFitnessPal, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
The domain associated with MyFitnessPal is registered with a high-end registrar, which can be an indicator of the company's commitment to maintaining a secure and reputable online presence.
Several positive reviews for MyFitnessPal have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
MyFitnessPal website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Myfitnesspal.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from MyFitnessPal.
My credit monitoring service (IDNotify by Experian) contacted me that MyFitnessPal has illegally traded my contact information
My credit monitoring service (IDNotify by Experian) contacted me that MyFitnessPal has illegally traded my contact information. I did use the Mypalfitness app in the past. More details: COMPROMISED EMAIL ADDRESS Email Addresses: *** Date Found: 07/09 Your email address has been found compromised online. We monitor online properties to identify the illegal trading and selling of your personal information, and unfortunately we have found a match that may indicate possible identity theft. Below you will find additional information on next steps to take to ensure your personal information is secure. ADDITIONAL INFO The following data was found compromised with your email address. Email *** Potential Site MYFITNESSPAL*** - BREACH OCCURRED IN FEBRUARY I have not bee contacted by MyFitnessPal regarding any breach of my information.
The complaint has been investigated and resolved to the customer’s satisfaction.
I contacted your company in Feb
I contacted your company in Feb. 2020 and today in response to Ticket *** regarding a bug in which my diary entries for food and/or exercise are being deleted without any way to recover my information.After using your service daily since Jan. 2016, and being a paid "Premium" member for most of those years and to this day, I observed in Feb. 2020 that my diary entries from Feb 12, 2016 to Nov 23, 2016 were deleted. Support acknowledged the issue and stated that it would be investigated and fixed.Today, there is no stored data on my account from before Jan. 2018. Further, Q1 2018 consists of incomplete diary data entries.It is standard industry practice to store data indefinitely for active users, and I am extremely upset and distraught to have spent so much time meticulously entering data into your software, only to have it deleted without any chance for recovery.The "Premium" export feature does not export all the food/diary data in an account, so it is not a solution.
The complaint has been investigated and resolved to the customer’s satisfaction.
MyFitnessPal Reviews 0
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About MyFitnessPal
Users of MyFitnessPal can access a database with over 6 million food items to track their calorie intake, macronutrients, and micronutrients. The application also provides users with regular reminders to drink sufficient amounts of water, track their daily weight, and maintain their meal and exercise goals. Furthermore, users can customize their dashboard to display their preferred measurements of success, including weight loss progress, calories burned, and nutrient intake.
One of the most significant features of MyFitnessPal is the social network. Users can connect with friends and family members, share fitness goals, and provide each other with support and motivation to achieve their objectives. Additionally, MyFitnessPal integrates with popular fitness wearables and health applications, including Fitbit, Strava, Apple Health, and Google Fit, to streamline user data and provide them with a 360-degree view of their overall health and fitness.
In conclusion, MyFitnessPal is an all-in-one health and fitness monitoring application designed to help users achieve their health goals. By providing users with the tools and resources to track various aspects of their physical activity and diet, MyFitnessPal empowers individuals to take control of their health and improve their overall wellbeing.
Overview of MyFitnessPal complaint handling
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MyFitnessPal Contacts
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MyFitnessPal phone numbers+1 (415) 206-1335+1 (415) 206-1335Click up if you have successfully reached MyFitnessPal by calling +1 (415) 206-1335 phone number 0 0 users reported that they have successfully reached MyFitnessPal by calling +1 (415) 206-1335 phone number Click down if you have unsuccessfully reached MyFitnessPal by calling +1 (415) 206-1335 phone number 1 1 users reported that they have UNsuccessfully reached MyFitnessPal by calling +1 (415) 206-1335 phone number
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MyFitnessPal emailsmediarelations@myfitnesspal.com98%Confidence score: 98%Communicationsecurity@myfitnesspal.com98%Confidence score: 98%Supportandroidfeedback@myfitnesspal.com97%Confidence score: 97%Supportlegal@myfitnesspal.com96%Confidence score: 96%Legal
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MyFitnessPal address135 Townsend St, San Francisco, California, 94107-1907, United States
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MyFitnessPal social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 29, 2024
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