MyHandyKey
Reviews and Complaints

On July 15 2016 I ordered 2 of the My Handy Fit bands and they never arrived. I emailed them asking when it was going to be shipped and they replied with "the Handyfit is in high demand" Once your order has been shipped, you will be notified with an email that includes your tracking number and details on how to track your order. I never received this but got an email saying that they are unable to fulfill my order and paypal have locked them out of their account so they can't refund etc. I have lodged a complaint with my bank and hopefully I get a refund...if not it's going to be an expensive lesson learnt.

Total scam company. Do not do business with them.

Same issue for me.. Their reply stated that Pay Pal had cancelled their account and they are unable to process supply or refunds. Pay Pal have not confirmed yet and still waiting their response. Good luck ... SITE IS NOT ON MY BLACK LIST.

Same thing for me. Asked for refund after told back logged, then waited and asked for refund. Told it was packed now and ready to ship. I said too late and demanded refund. Said the refund was being processed. We will see if I get it.

Ordered not received.. almost a month.. no responce. This Sux..

HandyDash:Buy One Get One Free

Ordered and paid for on July 15, 2016. Nothing yet. I emailed them in August, & they replied back on August 29th, 2016, and said we apologize for the inconvenience. The Handy Dasha is in high demand at the moment & as a result there has been some delays. Once your order has been shipped, you will be notified with an email that includes your tracking number and details on how to track your order. My order #114371. Now I tried to email them and I get the complaint/mhhandkey-dashcam-buy-one-get-2nd-free. So what's being done about this?

Posting response to my email from Josephine yesterday to my complaint with "My Handy 360". See date of her email to me 9/27/16. Note my order is packaged & ready for shipping. Now a "Distribution Team" issues tracking emails which means more time will go by & extend their delays for other reasons! I will post more when I actually get that tracking email! Read below!

Josephine
Josephine Dela Cuesta (MyHandy360)
Sep 27, 15:30 NCT

Hello Leah,

Thank you for your patience.

We have checked our records and we are glad to inform you that your item is already packed and ready for shipping. However, we do not have a shipping date yet as it is handled solely by our distribution team. You will receive an email with the tracking information once the item is shipped. As such, we will no longer be able to cancel the order and complete the refund process at this time.

If you would still like to receive a refund for this order, our refund policy must be observed. For more information, please go to: http://handykey.myshopify.com/pages/refund-policy.

Please also mark the package as “PRODUCT RETURN” if you are going to send the item back to our warehouse.

We appreciate your patience in this matter. If you need further assistance, please don't hesitate to contact us again. We'd be happy to help!

Regards,
Josephine
Customer Support

I too have been getting the run around from Clive, Joyce & Margaux with the My Handy 360 company! I ordered the buy one get one free Handy Power Charger on JULY 7th. Being an Amazon Prime member and used to receiving orders in 2 days, I started getting frustrated after not hearing anything about My Handy Power Pack order in a couple of weeks. I then wrote my first request for information on when I would be receiving my tracking information email? Well as you can see, it is now September 26th and I still haven't received my order. This is crazy and like you I am disappointed that I fell victim to ordering something that I saw (I think it was on FB) to an online company. They even still have them shown for sale on their cover page of their website! My patience is used up and now I am reading on here about refund issues which I haven't even begun yet. However saying that, I will go directly to PayPal and let them handle the issue. They should be made aware of how this company is operating and pull their PayPal accounts with this company... PS: Don't buy anything from "MY HANDY 360"!

I also paid for and ordered the 2 phone chargers. I got the confirmation but nothing else and they do not reply back. How much money have they scammed? Can't we get together and filen ahainst @them

Same happened to me but 2 for 1 car cameras. 69.85 they took me. I reported them as fraud to my bank. No email confirmation. They took my money 7/26/16 to date never received item.

Ditto here...7/13/2016 I got charged for the same battery back up and as I emailed Handy Key they told me it just shipped. When I returned the email and said I hadn't gotten it yet and wanted to return the item they sent a rude email to me that they sold these fabulous products all over the world and never had anyone be so ungrateful after purchasing this battery backup. As I called Handy Key, their customer service they said that Facebook had a scam site and to talk to Facebook.

This same situation has happened to me also. I ordered the chargers, two for the price of one and paid $49.85. The $49.95 was deducted from my account on Aug. 18th. It is now Sep. 19th, 2016 and I have not received the product or any update on the product. I emailed them on Sep. 18 and have not received any reply or feedback. If no update with in the next week, I will also make a claim to my bank to file charges of fraud against them. Bill Allred

Same here, they took the money, no product.

I called and told they charged the amount to my credit card but had no merchandise. I asked for a refund and they refused. I got angry and told them to send me a refund since they had no merchandise the the Non English speaking person began to repeat foul language for a full three minutes at me and included my entire family. He stated they were a multinational company and had banks of lawyers so I should close my mouth and hand up because there is nothing I could do. They had my money and they were going to be able to keep it. What a scam

This company is a Fraud and I will be reporting them! I placed and order 1 Aug 16, still have not received it and emailed me twice that they put in for me to get a refund. Person name Clive is the one supposely emailing me, if he is real! They have taken my money...

I ordered my HandyDash cameras buy 1 get 1 free on Sept 3 2016 $69.85 advertised on Facebook and never received any product. I paid with Paypal

I purchase with MyHandyKey360.com for the Dash Cameras, were you buy one get a second one for free, I made this purchase credit card charge and no product, I file a complaint and have not heard from yet

I ordered car camera's back in August, just keep getting fobbed off and now they are telling me it's Paypal's fault cos they won't release funds to pay them...yeah right! The money was taken out of my account $93 AUS ...I'm sick of getting the runaround and dodgy emails...DO NOT TOUCH THIS MOB ...cheers!

I ordered from them and never got product they charge my card twice

I ordered the dash cams, no products money taken from my account on july14. 20016.down 82 dollars not happy.why are they still allowed to operate, facebook has to answer to this.

I ordered iphone chargers from this company via Facebook ad on July 10 and as of August 19 have not received the product. I paid 49.95 and feel I have been cheated out of my money. Why does Facebook allow such a company to place phone ads?

So OK the complaint board for complaints is all well and good .but the same for me i ordered this hand key this past may 21st. still no product or any refund is there going to be any kind of refund or product . something done more than a collection of all of our complaints that would be something i'd be interested in .

I did a purchase with MyHandyKey360.com for the Dash Cameras, were you buy one get a free one, I made this purchase July 20th with PayPal Credit, to this day I have only heard one this from that company saying that cameras were on back order but they would be shipping me out my cameras the following week with tracking info that was almost 3 weeks ago still ni word, no response to any emails I have sent,
Has anyone else had this issue? I have filed a complaint with PayPal for their help and sent them the link I have found in regards to complaints and scams for this company. Please anyone that sees their ads in Facebook or somewhere else flag them as a scam company or what ever you can do, these kind of companies or People have to be stopped!

i also purchased the handkey charger for my wireless phone and i finally after ordering 5/21 received this ity bity package from china 8/8/16 that was what i thought supposed to charge my phones on the go . what i got was a 2 usb like cord about 2 inches long with one end that fits into the phone like a charger the other end of the cord is a flat like end with 3 electric looking strips what am i supposed to do with this worthless stuff at least my order was only 24 dollars and some change has anyone else experienced this i pd. via paypal i think maybe they can help me get my money back. rant over

I have had the same issue. I ordered at the beginning of July, money came off my credit card promptly but to goods have arrived. I have emailed today asking for a status but after reading these I do not hold much hope. As I am in NZ by the time of money conversion we are $100.00 out of pocket. So frustrated.

25 th June I ordered 2 gold coloured chargers and they said 6 weeks, then 'soon' ... Then a couple of weeks ago I contacted PayPal and they said they will put in a claim they then said it has been escalated and now I have been told I will get my money back in the next 7 days... So I am keeping my fingers crossed.

I wanted months for the HandyCharger, emailed twice, with the same reply. They have had such a large response, it will be sent when they can catch up. Well, it finally arrived, from CHINA. No information came with it. I charged it first on my laptop, nothing. Then I tried other charging devices I have, still nothing. I just got done emailing them again, requesting a refund. I'm sure I will not hear from them. DO NOT ORDER, what a scam.

I am in total agreement. What a disgraceful group of people running this scam. I ordered phone charger on May 28 2016. A month later I emailed them. No reply even though they indicated a 24 hour turnaround reply. Sent another and got the same BS that they had had a overwhelming demand and would send within 14 days with an email telling product is on the way. As of August 24th, still nothing. I am going to put a message on Facebook about my dealings.

I have also ordered My Handy Key Portable charger and they took the money out of my Credit card, I have not seen the Product. Cant get a hold of them either. I am so disappointed! that face book would let them advertise! Total Scam! Be Where!

Ordered this Handy Key off of Facebook on May 25th. After several emails, I finally got the item on August 8th FROM CHINA. All I got was a short USB cable, not a CHARGER AS ADVERTISED. THIS IS A SCAM AND A TOTAL RIP-OFF

I ordered 2 chargers on May 17th. After several emails and Facebook messages I Finally received them today, August 2nd!

I think the company is a total scam as well! I did not receive a charger like the one displayed. I wish I would have looked this up ahead of time as well. What a complete rip off!

This company is a total and complete scam. I ordered a key chain /cell phone charger on 6/8/16. They said it would arrive in 15-18 days. Needless to say, I'm still waiting for it. I paid through PayPal, I'll contact them and see if they can help. Lesson learned. Go with your gut! Buy from Amazon!

I also order the power banks but have not seen my order, is there a phn number that can be called

The same happened to me and I filed a complaint with PayPal and received my refund very quickly.