MyHandyKey review: No product and no refund 135

I also purchased 2 myhandy keys. I have notified them twice. This place is a scam

I have had EXACTLY the same thing happen to me. I ordered on 12-12-15 and had to contact them on 1-21-16. They said that they hadn't sent out my order yet because they were behind on production and that my order would be sent out in 5-7 business days. I said that I just wanted a refund. Same thing as you, sending it to their "Refund Department". I have sent 5-6 emails with the same response. Just sent them another email today. I don't expect anything but I want to warn others that this is a scam. Also, I want to try and contact Facebook and let them know to pull the ad.

I ordered mine on 12/22/2015. Its Feb 22 now and I still have not received my items. I can not find a number and get an automated text on my complaint. I was very patient during the holidays but this is B.S.

I also ordered the product December 15th of 2015.
I emailed them about my order and they replied, "Anne (MyHandyKey)
Jan 14, 15:47
Your order will ship next week. We apologize for the delay due to unprecedented consumer demand for this product in the past few weeks. You will be notified once your order has shipped and the expected delivery time is between 14 to 21 business days. If instead, you prefer a refund, I can submit a request to refund the charge for the Handykeys.

Regards,
Anne
Customer Support
http://myhandykey.com/

And I have received no further updates or product shipment.

Same here! No product, no refund.

I ordered the product December 15th, 2015. I emailed them and this was the response...

"Anne (MyHandyKey)
Jan 14, 15:47
Your order will ship next week. We apologize for the delay due to unprecedented consumer demand for this product in the past few weeks. You will be notified once your order has shipped and the expected delivery time is between 14 to 21 business days. If instead, you prefer a refund, I can submit a request to refund the charge for the Handykeys.

Regards,
Anne
Customer Support
http://myhandykey.com/ "

It's now February 25, 2016.

I ordered a handy key on Jan 20. Thank God I used a credit card. It us now feb 26, no handykey. I called my credit card co and filed a dispute. I will receive a credit on my credit card. Apparently handy key.com is based out of Australia. My suggestion is to file a dispute with your credit card company against them and/or ask for the number to refund department as you need to speak directly to them. Good luck!

Same thing happened to me! i ordered back in November. still no word on when i get my refund or even my order.
I think something needs to be done about this company or thieves!

I ordered 2 of these key chains on Dec. 11, 2015 and they took out the $49.80 from my bank account on Dec 15, 2015. I started emailing them on Jan. 24, 2016 and I too, received the same exact emails that have been stated on this site. I threatened to report them to the BBB and they sent me an email today (3-15-16) that said they had refunded the total amount to my bank account. I checked my account and they actually took out another $49.80 instead of refunding it. I've contacted my bank and filed a dispute claim. I have no number to call them and they better be glad I can't meet up with them face to face. I hate being lied to and "stolen" from!1

I ordered in Early January 2016. It is now March 18th. No key, no response. Can't find a phone number. This BS REALLY TICKS ME OFF!

Thank goodness I used PayPal - so I've submitted a dispute for a refund. I ordered 17th February, had an email from Mary saying 'due to demand' and promising next week and it's 24th March and still no key holder.

Shame as it is a great idea :(

Same thing happened to me. I placed my order on 12/12/15
I saw the ad on Facebook.
They been telling me the same thing... And now more than 3 months later, still nothing. After so many emails and lies from Mary, still nothing.
She told me that they did tried to refund me but didn't went through and then ask me if I had PayPal.
I tried with my bank but I did it passed the 60 days so actually my bank won't do it! Anyway I think I won't see my 24, 90$ or the handy key!
I am so
Mad at my self for falling for that!
Anyway just wish we can find a way to fight them and get our money back!

I also ha the same thing happen to me but I was lucky and had pay pal and they got me a refund but this company is a scam

I ordered two of these in mid December, its now almost April and I have no product. I have emailed the support@myhandkey.com with no reply. Dont be a sucker to this bad overseas business. I have to now go through the hoops of disputing the charges through my credit card company.

This company is a scam

I have had the same problem. I ordered on 12/22/15 and never received the product. I sent them an email and they said they my order was in production. Here it is now 3 months later and still no product. I sent am ending today to request a refund but I am a bit concerned after seeing all of these responses.

How can someone get their advertisements removed since this is a scam?

Iordered four and have never received them either.  I placed my order and the money was taken out of my account on 01/17/16.  Almost one month later I started inquiring about my order and have been told everything from it would be "processed next week" to "be assured your order will be shipped soon" on 02/26/16.  It is now 03/29/16 and it has been approximately 2.5 months since the money was taken out of my account and there is NO sign of them even fulfilling my order, let alone sending it.  Also, I was told the expected delivery time is between 14 to 21 BUSINESS days (20 to 28 normal days.  Maybe I'll get them by Christmas? (Not holding my breath...)

Add me to the list of people taken by this scam!

I am also one of the ones scammed by the company My Handy Key. Please all of you take the course of complaining to Paypal and taking this matter further. Just because they are based in the US and we are scattered all over the world it doesn't mean they can get away with conning everyone. Please take the matter further. This is the company's address stated on their web page:

MyHandyKey
eCommerce Fusion
105/501 Silverside Road
Wilmington Delaware
USA 19809

Really disappointed and angry, I too have fallen for this scam, you can get a more basic one on e bay, I saw my advert for handy key on FB, I ordered in mid Feb and several emails later still waiting in mid April.first time I have been caught out

And the same here as well. Further, because I was a few days past 120 days, when I put in a claim through PayPal, they had to close my report as it is outside of their parameters. Plus I keep seeing all this chatter on Facebook about how happy everyone is, but every time I remark that my stuff still isn't here, it's ignored. To date they have ignored three email attempts, plus a PayPal notification. Feeling like a prized sucker.

I have tried several times to e-mail this company handykey @ shopify.com and havent ever received an email back confirming my cancellation. The item hasn't shipped yet and was told it would be 4 to 6 weeks before the item would be here and I needed it sooner, but no where on their site does it say it will take longer than 48 hrs. I ordered from them before and a month later i received the item that was suppose to be here in 48 hrs., thought i would give them a second chance, but they don't hold up to what they say and there is no phone number to contact them and they wont answer my e-mails. Iam very upset

I have also been scammed apparently. Ordered mine Feb. 9th, today is April 16th still no order. I have sent several emails with latest being last Tuesday and still have no resolution. I also paid via PayPal so will file a complaint with them and see what they can do.

Listen up everyone ... I got scammed by this company but got my money back today. Here is what you do:

Send them an email and copy it the company called Shopify which is the company that provides the online transactions for them. In your email you state that unless you receive a full refund within say 10 business days you will lodge a formal complaint with paypal against their company. Additionally you will lodge a complaint agains Shopify who knowing this Myhandykey are scamming people are still providing them with the facillity to keep doing that.
You can find their address on their webpage under their refund policy. Shopify email contact should also be easily found on google.

If you don't hear back from them make sure you do exactly what is said above. If you don't look after yourself no-one else will.
Good luck.

This also has happened to me. i ordered 3 for Christmas presents and have never received them. I have emailed them 4 times and I get the same email response that they will look in to it. I will be reporting them to the Better Business Bureau.

I opened a dispute with PayPal and got in just under the wire. At 180 days you cannot start a dispute. I got my money back in 24 hours PLUS they overnighted the product, and I received it yesterday. Apparently, they are aware of the side effects of bad press. You have to go to a higher power, but if you're getting someone to help you, they do finally stand up and take notice.

I've just bought the cheaper version from eBay and it's useless. The two pegs are different sizes and the larger one is too big for any of my keys to fit on and it won't work putting them all on the one end. Thankfully it was very cheap as it's now in the bin!

I ordered 4 of these in Dec. I have made several inquiries to have money refunded. Have not received keys or money refunded. When I posted on their Facebook site that they are a scam, they removed my comment and blocked me from making further comments.

I am a victim as well. I got the story that there was such a demand for the product that the delivery would be delayed. In believe they were buying time to get the money credited to their account.

I was just about to order four of the organizers before reading the comments. Thanks, and I hope you get your orders. I just cancelled mine.

They said my order would take 4 to 6 weeks that was on 3/20/2016 .I have sent them e-mail after e-mail they do not respond.Have tried to get them to either send the HandyKey or send my money back(Shipping and all $24.90)they will not answer back something needs to be done they are making alot of money off of people for no product.

Same here I order in mid January 2016 . Emailed them in March with the same reply letter as others received. Here it is the end of April. Emailed them wit a request for a refund. Still no reply... They stole my money. What a scam...Shame on me for falling for it. I hope this will prevent someone else from making the same mistake😕

Same here I order in mid January 2016 . Emailed them in March with the same reply letter as others received. Here it is the end of April. Emailed them wit a request for a refund. Still no reply... They stole my money. What a scam...Shame on me for falling for it. I hope this will prevent someone else from making the same mistake😕

Oh great!
I ordered one of these on a bogo deal from facebook. Wish i had seen these complaints sooner! I have now gotten the same e-mail response that a lot of you have.;(
I had to go on facebook and comment just to get my e-mail answered after three days and they claim that customer support is open 24/7.
My question to you all is this, how many of you paid through paypal and did you contact paypal about a refund? If my order doesn't show up when promised i will contact paypal. I don't understand how they are still in business and are able to advertise if they're not shipping out orders. Does canada operate differently than the usa and allow bogus companies to stay in business?
We apologize for the delay in response. Your order will be processed next week. We apologize for the delay due to unprecedented consumer demand for this product in the past few weeks. You will be notified once your order has shipped and the expected delivery time is between 14 to 21 business days.

Regards,
Yett
Customer Support
http://myhandykey.com/

I paid and placed my order March 2016 and have tried to get in touch but never got a answer now I just sent a message to PayPal
very dissatisfied and would like to know if I'm receiving my order or a refund.
Mary Schembri

Fortunately My order to HandyKey was made through Paypal. I waited 11 days before contacting the company. I got my Paypal refund with NO information from the company why they did not fill the order. Why all the internet advertising if you are not fulfilling orders? Apparently they have copied another company's product: Keysmart owns the rights, go to www.getkeysmart.com if you would like to order a KeySmart.

I received a charge on my Discover bill for April 5, 2016 for the Fat Burner book. I had ordered it, but I have not received it. Please check your corspondance to know when I ordered it. Also please send me another copy so I can get started using it. With all the complaints I have read I hope you can see fit to either send the book or the $37.00 I paid for it. Maybe you can e-mail me and let me know what is wrong with this situation.

I ordered mine recently and based from what I read here its most probably a scam. I've noticed they'll just give you a confirmation email and no receipt whatsoever. I think I have to talk to my bank now.

I do not want a refund. I would like for you to send my book. Please! Dolores

I am still waiting for the book Fat Diminisher system. Dolores

I ordered a dog handykey April 10th 2016 and it's been 4 weeks and still no product, I also ordered a USB charger with it and have not received it either. I asked for my money back, next I will file a claim with PayPal for a refund.