MyLife
Reviews and Complaints

I was curious looked for the free trial... Did not want this because most isnt me and im terminally ill so who cares who I am. But they charged me 2 times in one day

Must need a class action suit... These people are not honorable and by law you can make anyone take off your personal info.. Now I cant pay my utility bills... The federal trade commission says this is a scam

My account expired and cannot speak to an agent and only get a recorded computer message about email. I have sent 4 emails under 12 hours about my account and to see if any deals. I am not getting any response with anything. Now I am point I want my money back since I cannot get access to what I need without paying yet again for the same service I had before at one price. This is the worse company to get help, has become a rip off.

I googled my name out of curiosity and they have put all my private information on this site! Including my birthday! I need them to remove this immediately. I did not give permission for them to put everything from my address, other names used, DOB, pictures and so much more information I do not want all over the internet. They have information about my relatives and their locations. They have put places that I've lived, my age, my jobs. This should be illegal to do this and not sure what purpose it serves to expose someone in this way. They did not obtain my permission and anyone could use this information to pretend they are me and scam people or apply for credit or make contact with people that I know pretending to be me.

I was charged twice via PayPal on April 2, 2024. One charge was 24.95; the other 155.40. As soon as I saw the charges, I tried to contact MyLife.com, but have not been able to reach them. The phone numbers [protected] and [protected]) have a recording that says send an email. I have sent an email every day for 7 days. The only reply is an automated response that says they will answer in 24-48 hours. That was 3 days ago. I faxed them. I sent a certified letter. There are instructions online about how to get a refund through their website but those must be old instructions, because the links they speak of do not exist. It should be illegal to take money from people, but there is no way to contact them.

I signed up for this service and found that it doesn’t meet my needs called the number on the website it stated to send Email which I did a few times I then contacted PayPal to stop auto payment they sent contact to MyLife this all started on 3/27/24 to this date 4/3/24 no one has contacted me or PayPal statement on website states cancel anytime it looks like they do not allow phone calls this way they can hold on and not issue a refund

Gave me the wrong information, gave me my son's info instead of mine I can't give you any more info because I don't remember when I used them. All I know is they gave me the wrong info and they won't refund the fee and cancel the info they have on me from their website and they keep sending me endless emails! My email is [protected]@gmail.com Jeffrey D McKenney. Ag3 66 Newark, Delaware my son is junior and is 29 years old

This morning while checking my bank account I discovered a charge of $155.40 to MyLife which I did not request OR authorize. It's impossible to reach them by telephone and I have submitted an email but have also notified my bank that the charge is not authorized! I'm a senior citizen living on a fixed income and this is highly disturbing to say nothing of a huge impact on my budget.

1on december 21there was a $155.40 withdrawal from my bank account that was not authorized. The bank statement says the withdrawal was a point of sale w/d mylife*vi ppl bgs 310-5713144caus

I request a refund as it was not authorized for that amount and it needs to be done asap.

Sincerely,

Janet e d'imperio

[protected]

9401 e 64th st apt d

Tulsa, oklahoma 74133

I went on the website because it said that a new legal issue had been posted. I went on the website and had to sign up for some kind of subscription to see the info. I believe I signed up for 7 days and it was around $2. I woke up with a charge around $156. They cancelled my membership but will not refund the money. I emailed customer service and customer relations several times and nothing.

Hello. MY name is Machelle Cole, I recently found out all my info was on this site. How is that possible when I NEVER signed up for anything with you guys! The fact that I have to pay you to remove that personal information is ridiculous! There are people on there listed as my family and they are not related to me or anyone in my family and so many other things not correct. Why do I have to pay for something I DID NOT SIGN UP FOR! Please contact me at [protected]@gmail.com

Somehow, Mylife.com, got a hold of my card information, and charged me in the amount of $155.40 for a yearly subscription, which I did not sign up for. I have tried to email the company repeatedly, in which the first five emails, they didn't even respond. Then, after several attempts of requesting that they cancel my subscription, and refund the money charged to my card, they said that the account had been cancelled, however did not address the issue of me receiving a refund.

On 11/2/23, I was trying to get the one time, one dollar, check on an individual. Somehow it never went through but I got a $155 charge on my credit card for a subscription instead. The charge was immediate because my gut told me to check my card, sure enough there was one there. I emailed it was an error. Got an email back saying it was deleted but nothing about the return of the $155. Emailed twice since, nothing.

Have called 3 phone numbers. One of which was given to me to ask question about my new service. None of them work. You can not get a person. I will lawyer up if necessary. Their service sucks.

My intention was to do a $1 search last Wed/Thur not sure the dates. I did that successfully. Unintentionally another service came up for $95.40, which I did not intend nor do I think I hit a complete button for whatever this was. Contacted by email because no phone is available to speak to a customer service rep, did not hear back at all. I am not happy. I need a response and credited.

I was charged 95.40 & 179.40. I tried to do business with my life I just wanted to get the 14.95 for one year. I want a refund I was charged on 10/0923 at 11:30 pm.I did not ask for The premium account, I selected 14.95 for a year. At 14.95 a month. I did not want are do I need a premium account. I just want a refund for the 95.40 $. Thank You Michael Everhart

I gave my debit card to Mylife to pay $1 for one person lookup. My bank notified me of a fraudulent charge of $95.40 from MyLife for a subscription. This was never authorized and I immediately emailed Mylife customer support to immediately cancel the subscription and issue a credit to my account. I did not receive any acknowledgement of their receipt of the email or any action to reverse this fraudulent charge. MyLife customer support doesn't have a phone number (even though they list one). Perhaps because fraud is a normal business practice. Avoid MyLife services.

Hi my name is Terry Wicker, I saw your mylife online and tried to use it, the cost was less than 10.00 but they charged me 179.00 to my personal account. I want this to be cut off ASAP and refund my money to my account. I need someone to contact me as soon as possible. At [protected]. This has caused me an overdraft in my account. My bank is named Riverbank in Baton Rouge Louisiana. Please call me as soon as possible.

Today, 08/30/2023:

MyLife is an absolute scam. I wanted a one-day subscription for about $10, and I was charged that plus $155 for a subscription I did not want. Another charge just rolled in. There is no way to contact Customer Service except for email. Who knows when or if they will respond. The site sets up "traps," as you navigate to charge much more than what you're interested in. Horrible ratings everywhere. How can they legally continue to do business?

My life charged me $155.40 on 8.13.23 and then immediately tried to charge $174.40. I immediately contacted them through all phone numbers to cancel the membership and request a refund all to be met by prerecorded messages to email customer support which I did. I have emailed Mylife over 5 time. The response is that they canceled my subscription. The problems are that you will not answer my question regarding my $155.40 refund and you tried to charge my card $174.40 IMMEDIATELY after charging me $155.40.

There is an anonymous post about me that is made-up and libelous. Accuses me of having sex with my secretary and implying that that led to $300,000 of embezzlement. That harms me because it is a total fabrication. the second review is by a former patient, which I do not mind leaving up.

I never asked to be listed on this site and as I understand it, to remedy this libel, you will extort me for the price of some kind of premium service. Is that your business model?

Received Email Sunday June 25, 2023 saying thank you for order. I did not order this nad I contacted bank cancelling my debit card June 28, 2023. The bank reverse charges then they recharge my card which I had cancelled again. I do not want this service ands wish they would cancelled any further charges and they turned aroud and charged my cancelled card again.