Hi sir/mad,
Mytrip Booking number MR6XSR, At time January 8 to 10 2024, while I was booking for my fight to Vietnam and your company cost more than other, for example HKExpress for only $649HKD and your fight was $933HKD. It is because it said can be changed of day or cancel without any problem. I called your company "mytrip" at +[protected] four days (February 7, 2024) ago and also yesterday February 9, 2024 and Arkham said can not be changed or cancel. This is a lie and also said that if I want to change your company will have to ask all people of your group leader for the change. "IF ALL PEOPLE CHANGE FIGHT DAY MUST BE ASK FOR 24HR OF WAITING, THIS IS A TRICK FROM YOUR AIRLINE COMPANY TO FOOL PEOPLE FOR DELAY OF DAY AND TAKE PEOPLE MONEY. I did check with kayak.com or Expedia.com they all do have the flight on Mar 29, 30, 31 or April 1, or April 2. And your company"mytrip" said April 2 is not available. Now I would like to get my full refund of $933HKD because your company is a scammer or a lier.
Best,
Claimed loss: $933HKD
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