Namefactory’s earns a 4.5-star rating from 4 reviews, showing that the majority of customers are exceptionally satisfied with their personalized jewelry.
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Mixed Experiences, Proceed with Caution
As I delved into the reviews of Name Factory, I found a mix of experiences shared by customers. Some praised the quality and timely delivery of their personalized jewelry, expressing delight and satisfaction. On the other hand, there were concerning reports of delayed orders, communication issues, and dissatisfaction with the products received. It seems that while some customers had a seamless and enjoyable shopping experience, others faced challenges and felt let down. If you decide to shop at Name Factory, it might be wise to proceed with caution and manage your expectations accordingly.
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Pros
- Wide name selection
- Custom design options
- Global shipping available
- 14K gold & sterling silver
- Personalized customer care
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Cons
- Limited Branding Services
- No Custom Design Options
- Higher Price Point vs. Competitors
- No In-House Trademark Support
Namefactory Complaints 0
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Is Namefactory Legit?
Namefactory earns a trustworthiness rating of 82%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for Namefactory. The company provides a physical address, 3 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Namefactory has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
A long registered date for namefactory.com can be seen as a positive aspect for Namefactory as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Namefactory's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Namefactory.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Namefactory.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Namefactory as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Namefactory.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
About Namefactory
Here is a guide on how to file a complaint against Namefactory on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have one, create a new account to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue you have with Namefactory in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Namefactory. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact.
5. Attaching supporting documents:
- Remember to attach any relevant supporting documents but avoid including sensitive personal data.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure you follow these steps to effectively file a complaint against Namefactory on ComplaintsBoard.com.
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Namefactory Contacts
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Namefactory phone numbers+972 2-652-7178+972 2-652-7178Click up if you have successfully reached Namefactory by calling +972 2-652-7178 phone number 0 0 users reported that they have successfully reached Namefactory by calling +972 2-652-7178 phone number Click down if you have unsuccessfully reached Namefactory by calling +972 2-652-7178 phone number 0 0 users reported that they have UNsuccessfully reached Namefactory by calling +972 2-652-7178 phone numberIsraeli Office+1 (855) 551-1455+1 (855) 551-1455Click up if you have successfully reached Namefactory by calling +1 (855) 551-1455 phone number 0 0 users reported that they have successfully reached Namefactory by calling +1 (855) 551-1455 phone number Click down if you have unsuccessfully reached Namefactory by calling +1 (855) 551-1455 phone number 0 0 users reported that they have UNsuccessfully reached Namefactory by calling +1 (855) 551-1455 phone numberUS Office+1 (941) 312-1921+1 (941) 312-1921Click up if you have successfully reached Namefactory by calling +1 (941) 312-1921 phone number 0 0 users reported that they have successfully reached Namefactory by calling +1 (941) 312-1921 phone number Click down if you have unsuccessfully reached Namefactory by calling +1 (941) 312-1921 phone number 0 0 users reported that they have UNsuccessfully reached Namefactory by calling +1 (941) 312-1921 phone numberUS Phone
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Namefactory emailscustomerservice@namefactory.com99%Confidence score: 99%Support
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Namefactory address3 Germay Dr Ste 5 PMB 23545, Wilmington, Delaware, 19804, United States
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Namefactory social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 25, 2024
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