National Car Transport’s earns a 4.4-star rating from 16 reviews, showing that the majority of customers are very satisfied with service.
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I booked with National Car Transport on 2-2-22 for $855.00 to ship my car on 4-29
I booked with National Car Transport on 2-2-22 for $855.00 to ship my car on 4-29. However, on 4-29, nobody came to pick up my car. At 11:00 am, they informed me that the truck had a hydraulic issue and wouldn't be able to come. The dispatcher arranged for someone else to pick up my car on a later date, but it cost me $1300.00 instead. I told them it was their responsibility to cover the price difference, but they refused. In my opinion, they owe me $445.00. Despite the initial hiccup, my car was eventually delivered professionally, albeit a week later.
*** was great the first time, awful the second time
was great the first time, awful the second time. He didn't book the job with the truck driver and I almost had to change my flight. It seems he makes money by posting the date and time your vehicle needs to be picked up and delivered as well as the fee the driver will be paid. The less he pays the driver the more money he makes. If he doesn't offer enough money your car will not be picked up on time. You will then have to leave it he car in a parking garage and the keys with the attendant. The trucker will pick up the car and note in his documents that there is damage all over the car, even if there are no scratches, so if the car gets damage while being transported, the driver can claim it was there when he picked up the car. Not sure I will use *** again. I kept the phone number of both drivers Gary hired and may call them directly in the future.
Joe V. has been exceptional in this very trying time. We were going home in April when the pandemic hit. Home being NY. Joe put my order on hold and was kind enough to check with us periodically. We are finally able to go home and Joe had the car picked up and delivered to my home in NY. I have recommended National to 4 other families because of Joe's professionalisms.
Had a car transported from San Diego to Idaho. Joe V. at National Car Transport made this simple and it went flawlessly. He had a drive the same day I called. Two days and 900+ miles later, it was delivered. I had previously contacted another company and after almost three weeks all I had was a bunch of excuses with no idea of when the car would be transported.
I am fully convinced you will be pleased!
I am fully convinced you will be pleased! I had a great experience with National Car Transport!
I extremely recommend this company for shipping
I extremely recommend this company for shipping. It was an absolute joy to deal with this company.
The complaint has been investigated and resolved to the customer's satisfaction.
Great customer service and communication!
Great customer service and communication! Services delivered as described. I would work with this company again.
The complaint has been investigated and resolved to the customer's satisfaction.
Would recommend National Car Transport
Would recommend National Car Transport. Do not get caught with a lower-quality company. These guys are the real deal.
Very professional good honest people,they stay with you the whole way of needed I had my car and motorcycle transported very good job guys!
Very professional good honest people,they stay with you the whole way of needed I had my car and motorcycle transported very good job guys!
The complaint has been investigated and resolved to the customer's satisfaction.
Worked with Gary C
Worked with Gary C. to ship vehicle from Florida to Michigan. Great experience from beginning to end. Simple process, friendly service and best price! My driver Luis was also great!
The complaint has been investigated and resolved to the customer's satisfaction.
I recommend this company for shipping
I recommend this company for shipping. They did a great job of transporting our car from Florida to Oregon, it arrived on time and was in good shape. Gary Cooper was always available to answer any questions or concerns.
The complaint has been investigated and resolved to the customer's satisfaction.
gary cooper and his team at national car transport always makes the trip easy!
gary cooper and his team at national car transport always makes the trip easy! they are very helpful and are with you from the beginning of trip to delivery at destination. this is my third time using them and i will again for future trips!
The complaint has been investigated and resolved to the customer's satisfaction.
Had a car transported from San Diego to Idaho
Had a car transported from San Diego to Idaho. Joe V. at National Car Transport made this simple and it went flawlessly. He had a drive the same day I called. Two days and 900+ miles later, it was delivered. I had previously contacted another company and after almost three weeks all I had was a bunch of excuses with no idea of when the car would be transported.
Joe V. has been exceptional in this very trying time
Joe V. has been exceptional in this very trying time. We were going home in April when the pandemic hit. Home being NY. Joe put my order on hold and was kind enough to check with us periodically. We are finally able to go home and Joe had the car picked up and delivered to my home in NY. I have recommended National to 4 other families because of Joe's professionalisms.
Great company, we always use use them for our car transportations (we are a used car dealer)
Great company, we always use use them for our car transportations (we are a used car dealer). Diana helped me with recent car transport and has great customer service. Diana was very efficient in getting a tow company dispatched right away. Was very surprised when Diana called me after getting car delivered to see if I was happy with the service. Would highly recommend this company. Very happy with service.
I had my car shipped from Georgia to Washington State
I had my car shipped from Georgia to Washington State. They were the cheapest option for an enclosed carrier. Other carriers were at least $200-300 more expensive. The reason they are cheaper is because the dates are not as set in stone as other carriers, meaning you have to be flexible when it comes to the dates for pickup and dropoff. My car arrived with no damage and no extra miles driven. Would use again.
The complaint has been investigated and resolved to the customer's satisfaction.
Customer service was professional, drivers were unbelievably efficient and super courteous
Customer service was professional, drivers were unbelievably efficient and super courteous. Took my trucks shipped and nothing broke. Makes no sense how good this shipping company was because their price was among the best I found. I am usually a brutal critic when I don't like something but there's nothing that I can troll about on these guys! I cannot recommend enough - straight up - you will not find better shipping.
I am fully convinced you will be pleased! I had a great experience with National Car Transport!
National Car Transport Complaints 1
On May 7, I hired National Car Transport from Miami, FL to ship my car from Key West, FL to West Hartford, CT for $1250
On May 7, I hired National Car Transport from Miami, FL to ship my car from Key West, FL to West Hartford, CT for $1250. They said they would pick up my car between May 17th-18th and deliver it no earlier than May 21st. Kelly, their agent, said they would assign a driver in a few days. But it took them seven days until May 14th to tell me they found a driver. However, they demanded that I immediately pay $1475 instead of the agreed $1250, or else the trucker (Amazing Transportation LLC from Charlotte, NC) wouldn't be available. I was running out of time, so I agreed. Little did I know that I was about to go through a terrible experience that no customer should endure, as explained in the attachment. Later, I found out that Amazon, the trucker hired by National, had an invalid USDOT # on their truck, which goes against FMCSA requirements (also in the attachment).
Is National Car Transport Legit?
National Car Transport earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for National Car Transport. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
National Car Transport has received 14 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Nationalcartransport.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Nationalcartransport.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- National Car Transport protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to National Car Transport has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About National Car Transport
One of the key strengths of National Car Transport is its extensive network of carriers and drivers. This allows them to provide efficient and timely transportation services to customers nationwide. Whether you need to transport a single vehicle or multiple vehicles, National Car Transport has the capacity and resources to handle your needs.
National Car Transport takes pride in its team of experienced professionals who are dedicated to providing top-notch service. From the moment you contact them to the final delivery of your vehicle, their knowledgeable staff will guide you through the entire process, ensuring a smooth and hassle-free experience. They understand the importance of your vehicle and take every precaution to ensure its safe and secure transportation.
When it comes to pricing, National Car Transport offers competitive rates without compromising on quality. They provide transparent and upfront quotes, so you know exactly what to expect without any hidden fees or surprises. Their commitment to fair pricing and exceptional service sets them apart from other car shipping companies.
Another notable aspect of National Car Transport is their commitment to customer satisfaction. They go above and beyond to meet and exceed customer expectations, providing personalized attention and addressing any concerns or questions promptly. Their dedication to customer service has earned them a loyal customer base and positive reviews from satisfied clients.
In addition to their exceptional service, National Car Transport also offers a range of convenient options to meet your specific needs. Whether you require open or enclosed transport, expedited shipping, or door-to-door delivery, they have flexible solutions to accommodate your requirements.
Overall, National Car Transport is a trusted and reliable car shipping company that stands out for its commitment to customer satisfaction, extensive network of carriers, competitive pricing, and exceptional service. Whether you need to transport a car locally or across the country, National Car Transport is the go-to choice for a stress-free and reliable car shipping experience.
Overview of National Car Transport complaint handling
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National Car Transport Contacts
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National Car Transport phone numbers+1 (305) 884-2253+1 (305) 884-2253Click up if you have successfully reached National Car Transport by calling +1 (305) 884-2253 phone number 0 0 users reported that they have successfully reached National Car Transport by calling +1 (305) 884-2253 phone number Click down if you have unsuccessfully reached National Car Transport by calling +1 (305) 884-2253 phone number 0 0 users reported that they have UNsuccessfully reached National Car Transport by calling +1 (305) 884-2253 phone number
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National Car Transport emailsinfo@nationalcartransport.com77%Confidence score: 77%Support
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National Car Transport address1800 NW 135 Ave, Bay 106, Miami, Florida, 33182, United States
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National Car Transport social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 29, 2024
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Customer service was professional, drivers were unbelievably efficient and super courteous. Took my trucks shipped and nothing broke. Makes no sense how good this shipping company was because their price was among the best I found. I am usually a brutal critic when I don't like something but there's nothing that I can troll about on these guys! I cannot recommend enough - straight up - you will not find better shipping.
Great company, we always use use them for our car transportations (we are a used car dealer). Diana helped me with recent car transport and has great customer service. Diana was very efficient in getting a tow company dispatched right away. Was very surprised when Diana called me after getting car delivered to see if I was happy with the service. Would highly recommend this company. Very happy with service.
Would recommend National Car Transport. Do not get caught with a lower-quality company. These guys are the real deal.