Acai Berry review: Fraud 201

unhappy customer

Natures Acai berry

Fradulent Company

Complaint Rating:
I ordered the "free" trial from this company and was immediately billed $4.99 in shipping, but 2 weeks later, I still have not recieved the product. I called the 800 number to try to cancel the order. It seemed suspicious that all the recording said was "Thank you for calling...

Natures Best Acai Berry

unauthorized and bogus charges

through their website i ordered the free trial with 4.99 shipping now i have that plus 79.96 charged then 29.95 from lifstylefit.co...have not clue what that is and 2.95 from costsmashcom...have not a clue what that is... called cancelled my credit card... going to file claim of fraud...BUYER BEWARE Customer service number is a joke!

Natures ACAI Berry diane

Fraudulant charges

Complaint Rating:
Company information:
Amir and Sanchez Nutraceuticals
5425 E. Broadway Rd. #282
Tucson, Arizona
United States

I too ordered the trial bottle for $4.99. I went to cancel the order and did not have the correct phone number, this was even after I had printed off the "terms and conditions" and used the cancellation number provided. After calling several numbers and explaining my issue one gentleman I spoke with gave me a number that ended up being a pizza resturant in a another state. It seems the only way I will be able to stop the charges is to cancel the credit card that I used

I AS WELL AS ALL THESE TRUSTING PEOPLE ALSO TRUSTED OPRAH. I SENT FOR THE FREE TRIAL & REALIZED NOT EVEN 14 DYS LATER - ACHARGE ON MY ACCOUNT. I AM CURRENTLY GETTING INFORMATION TO COMPLAIN BACK ABOUT "3" SEPARATE CHARGES TOTALING "$230.00" IN MY ACCOUNT ALL ON MARCH 6, 2017. NOT COUNTING THE 5 PREVIOUS ONES IVE TAKEN CARE OF. THEY ARE TRADING MY ACCOUNT INFORMATION ALL THROUGH THE INTERNET AND I AM RECIEVING WHAT I HAVE NEVER ORDERED. BE WARNED: I AM CANCELING 'EVERYTHING' AND WILL NEVER PUT MY INFO ONLINE AGAIN! INTERNET EXPLORER BETTER DO SOMETHING FAST OR THEY WILL BE LOSING ALOT OF DEVOTED CUSTOMERS!

Multiple charges began coming out of my account 15 days from a 30 day free trial offer. I called 16 days after ordering free trial and they refused to credit my account the $79.96. I called and emailed them again and they again refused to refund this charge. I threatened law suite for misleading information on their label and they agreed to a refund. Each tablet has 200 mg of caffiene. Their recommended doseage would be 400 mg of caffiene a day by lunch time. This is equal to about 4 cups of coffee (the label states one cup of coffee.) For someone who's heart is sensitive to stimulants, this can cause heart arrhythmias and possibly trigger an acute myocardial infarction. You may be making an expensive trip to the ER if you use this product

Natures Acai Bery
Lori A

Ordered the "free" trial offer and suddenly I am being charged 79.96 and then another 85.91. These charges overdraft my account and incurred additional 30.00 each. I want my money put back into my account and also the overdraft charges these unauthorized charges incurred. Remove my name and credit card number from your business list. If there are any further charges from you company, I will be seeking legal advise. I am totally and completely dissatisfied with you company

Natures Best Acai Berry

I also was dazzled by the free trial of Natures Best Acai Berry Supplement for $4.99. I ordered that and the supposed cleanser, not what I expected. No where on the acai berry order site was there a phone number or a name of the company supplying the product or any stipulations. Just an annoying, pushy lady talking the whole time. I assumed that there would be information on cancelling your order when the supplement arrived. The cleanser arrived first about a week after the order was placed. An information sheet was enclosed stating that I would be charged $64.90 if I didn't cancel and return the product. I immediatly did. The acai berry did not come until another week and half, in a white plastic envelope with nothing other than the product and a shipping sheet. There is nothing on the shipping sheet saying the need to cancel or even how much I paid for shipping. When you call the customer service number [protected] no one answers. The phone doesn't even ring and goes right to a recorded message saying all customer representatives are busy, please hold and the same music plays every time. My checking account has a $29.95 charge pending from a lifstylefitness.com site. My bank cannot stop it because it is already pending. When you search this site you get a gym in Canada. I called the phone number and talked to a very nice lady who took my info because she too is being scammed. This company is using their business name but removing the e in life. I have tried every number that I could find relating to this company. These numbers are either numbers for motels in Florida, message banks are too full or they are not connected to the product. When searching the following addresses: 5425 E Broadway Rd. #282 Tucson, AZ 85711, 20100 S. Vermont Ave. Torrance, CA 90502, or 305 W. Broadway, New York, NY 10031, they come up as other businesses, no such address, and the one in Tucson comes up as another fake internet business called Cashmasters.com. I am apparently being charged $29.95 for Diets Central and $2.95 for Cost Wave every month. I have know idea what these are. I think that people in this world are just sick for scamming people especially at times like this. I have spent more time on this problem and have alerted my local news stations about this scam.

Report them to the FTC as well:
http://www.ftc.gov/ftc/contact.shtm
* Online: Use our secure complaint form: [English] [En Español]
http://www.ftc.gov/ftc/contact.shtm
* Phone: Call our toll-free helpline: 1-877-FTC-HELP [protected]);
TTY: [protected]
* Mail: Write to:
Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue, NW
Washington, DC 20580

This is a complete SCAM! I was charged $77 and I did NOT Authorize it. Does anyone know how I can contact someone from Nature's Acai to cancel? I can't get the customer service number to work.

This company should have to pay all of us back! It is such a horrible scam!

Consumers Warned to Avoid 2 Supplement Sales Sites
BBB warns consumers of 2 companies that use Oprah, other celebrity names, to sell supplements
NEW YORK January 7, 2017

The BBB on Monday named Central Coast Nutraceuticals Inc. of Phoenix and FX Supplements of Arlington, Texas, as two companies that engage in misleading sales and marketing practices. At least part of the issue is their use of "negative option marketing" techniques that require customers to cancel recurring orders or membership in ongoing programs they may or may not be aware they've signed up for. BBB said it received numerous complaints from consumers who found it difficult to cancel the orders, and were often charged multiple times.

BBB also criticized the companies for using what appear to be endorsements from Oprah Winfrey, Rachel Ray and other celebrities for their products to lure customers in. "They knew they had a gold mine here by using Oprah's name, " said BBB spokeswoman Alison Preszler-Southwick.

Both Web sites feature photos of and comments made by Winfrey and others regarding the reported health benefits of acai (pronounced AH-sigh-ee), along with identical photo montages of other stars who have purportedly used acai to boost their diets. While neither site specifically claims endorsement of their products, the BBB said the tactic misled consumers who thought the products were getting the nod of approval from their favorite stars.

charges with no product

I purchased the trial of Natures Best Acai Berry. It took 12 days of the 14 day trial to arrive. I had no time to actually try the product properly but gave it the benefit of the doubt and decided to accept the 1st charge of $79.99 for a 1 month supply, that was on 2/23/09. I have never received...

Nature's Best

signed up for a FREE sample of the Acai colon cleanse which said all I had to pay was $4.99 for shipping and handling. It said nothing about the real cost of the product or the time frame to test the FREE sample. We got the product and the $4.99 was deducted from our account. Two weeks later the amount of $79.96 was deducted from out account and when I kept calling the number appearing on my bank statement I kept getting disconnected. No where in the advertisement did it say anything about a amount of $79.96 being charged for the FREE sample or about returning the FREE sample if it didn't work (which it does not!). How can I go about getting my money back?

natures acai

ripped off!

Sent for the "free sample" should have known! Now $79.96 charge on account...there must be something we can do...

The Acai berry scam
http://featuresblogs.chicagotribune.com/features_julieshealthclub/2017/02/acai-is-a-great-berry-notsogreat-weightloss-supplement.html

Beware of scams - Acai Berry Detox improper marketing tactics
http://www.examiner.com/x-462-Marketing-Examiner~y2009m2d17-Beware-of-Scams

NUMEROUS CREDIT CARD CHARGES

NATURES ACAI

BILLED TWICE AND ADDITIONAL UNKNOWN CHARGES SHOWED UP. WHEN YOU CALL YOU WAIT 45 MINUTES TO SPEAK TO SOMEONE IN THE PHILLIPINES AND THEY SAY THE CAN'T HEAR YOU. SO YOU CALL BACK, AGAIN YOU WAIT 45 MINUTES AND THE SAME THING HAPPENS! THE WEBSITE CAN'T BE FOUND.

natures-acai.com

I have called this company to inquire about a $79.96 fee that was taken out of my account without authorization. I signed up for a free trial of Acai Berry and Tri-Slim produects. In one day three charges were taken from my account
(1) $149.85, (2) $79.96 and a third for $15.95. The enrollment states that a one time shipping of 4.95 for each bottle will appear on my card. So much for two bottles of pills and a total cost of $10.00. I have called both places and have received cancellation numbers but, I cannot get my money refunded and I am worrried that my account will continue to have these debits accur in my account. What can I do to stop this and possibly recoup some of my money? Any help would be appreciated.

Thanks you,
Pam DeAngelis

Natures ACAI Berry

Unauthorized Credit Card Charge

Real Solutions Laboratory
1285 Baring Blvd.
Sparks, Nevada
United States
Phone: [protected]

I was taken for an idiot when I ordered a FREE trial sample of the Acai Berry diet pills. After I ordered the first trial sample, I didn't "call to cancel my monthly plane" which i NEVER AGREED TO and was then continuously charged for two months another 69.99 for more bottles of pills which I never ordered! When I called customer service. They began to yell at me, and insult me telling me that I did not know how to manage my own money or my bank account. The agent told me that I had to wait till he was finished before I could talk. They were RUDE AND HORRENDOUSLY INSULTING. I want my 140.00 back!

Natures Acai
Maryville, Tennessee
United States
Phone: [protected]
fleetaw@bellsouth.net

ordered free bottle of Acai Berry for the charge of shipping at 1.99. When I received my bank statement a charge of 79.96 was on my statement. There is no phone number to call them and I can't find them on the internet address listed. Help.

Billed before the trial period

Company information:
Nature Acau Berry
United States
Phone: [protected]

These people are really something else. FREE Trial, I got billed exactly 14days after ordering. How can I pay for something I still have not received yet. I only had the pills for 2 days, when I paid $79.96 + $1.99 shipping. I called and the person that helped me, did not understand what I was saying or made believe he didnt understand. I asked to be transfer to the manager. He left me on hold for 30 min then the phone went dead.
I keep calling but the line automatically hangs up.

unauthorized Charges

Natures Acai Berry
New York, New York
United States
Phone: [protected]
naturesacai.com

ordered the free sample on line and paid the shipping and handling fee. A week later, there is a pending charge on my account for $79.96. Customer Service told me that after a 15 day trial, you are charged the full amount of the product because they send a full month supply instead of a 15 day supply. Did not want to refund my money until I called several times complaining and screaming at them. The did say they would refund my money and that it should be in my account in 10 days. We will see. I called my bank to stop the charges as well. They can't do anything until the charge actually goes through.
Will never order online again, because of companies like this. They do whatever they can to scam people!

unautharized charges

Company information:
5425 E. Broadway Rd. # 282 85710
Tucson, Arizona
United States
Phone: [protected]
naturesacaiberry.com

Watch out . This is a scam.This company's name is actually Amir and Sanchez Nutraceuticals. They also have an address in Torrence, Calif. Anyway, they have made an unauthotized charge on my credit card for $79.96. I dont want their product nor have I received what they are charging me for. I have been calling their "supposed" customer service line for hours. At one point, I got through to the automated voice and listened to strange music for 20 minutes and never once talked to a person. This is a scam and I am going to report them to the attorney general in Arizona, California and Nevada where the billing was sent from.

fradulent credit card charge

Complaint Rating:
Company information:
amir sanchez pheut
California
United States

I made purchase to a "trial offer for 30 days" on 2/28/09 and by 3/02/09 they had already charged my credit card for the $79.96 product charge. when I spoke to them they (after tremendous agravation) they said they would refund the credit card, and checked with bank no cc returns in sight...i then called the comapny back and of course no customer service line anymore, just a tape of the operator saying i was disconnected from the company telephone...

Mega_ripoff and btw this is on oprahs website as recommended...BUYER BEWARE!

charged after cancellation

Company information:
Fit Factory
Nevada
United States

Ordered a trial bottle of Slim365, canceled order unable to reach Team Fit at the phone number [protected]. When I do get through it says please hold and I get disconnected. Sent a cancelation e-mail 1/29. But did not receive a return e-mail until 2/12 and by that time they had already charged my credit card for $19.95. Attempted to dispute charges with credit card but since they did not send me cancelation until after my card was charged they could not do anything abou it. A word to the wise, if you do not have a real location instead of the web do not join anything! As it is I can not send a letter disputing my charge as they do not exist except in cyberspace.

Steaming in Florida

FIT FACTORY MENTIONED HERE:

Natures ACAI Berry

Fraudulent Enrollment in additional services

Company information:
Fit Factory/ Costsmashers
Florida
United States
fitfactory.com

DO NOT order the "free" Natures Acai Berry supplement. Although they state that they will only charge you $4.95 for S&H and indeed you will receive a bottle of "acai berry, " you will also be plagued with having given a random company your credit card information. In addition, Nature's company will happily give your information to 2 other companies, Fit Factory and Cost Smashers, who will then enroll you in a "free 21-day trial" of their products. This is not mentioned on the Nature Acai Berry website, not even in the fine print. Lesson #1: You are better off physically walking into a store and purchasing this supplement rather than giving out your credit card information to random third parties. It may cost a little more initially, but the money you will save on not being involved in this scam is huge! And by the way, the acai berry supplement contains mainly Chromium at 63% of the total capsule, in addition to, Green Tee Extract of 225mg, CAFFIENE of 135mg (very healthy for you...sense the sarcasm?), Acai extract of a mere 50mg, and finally L-theanine of 8mg. I am a physician and I have never heard of L-theanine in my career, so the ingredients are likely a farse.

After more than 45 minutes on the phone with the representative at [protected] to cancel Fit Factory and Cost Smashers, I was given 2 confirmation codes; one for each company. After attempting to get the rep to agree to send a written letter of confirmation to my home address, she insisted that I give her my email address. I asked her, "You sent me two emails already enrolling me in your product line and you are telling me that you do not have my email address in your system already?" She beat around the bush for many minutes and I refused to give out my email address, since they already have my physical address, b/c she made me verify it upon answering the phone. I then asked for a physical address for the companies and she again beat around the bush with me and acted like she was typing something, which sounded like it must have been a novel for all the typing she was doing! Again I asked for a physical address and she answered with, "Ok, I am just sending you a confirmation to your email address." Now all of a sudden she had my email address on file and was sending me a confirmation. Again I went back to the question, "Can you please give me the physical address of these companies, " and this time she said hold please and immediately placed me on hold. I thought this was the end of the call and that I would be dropped shortly. However, she came back on the phone and gave me this address: 2620 South Maryland Parkway Las Vegas NV, and no zip code. Then I asked if she was physically located at this address in a call center or the like and she responded, "No, I am in the Phillipines." Super, I thought.

In the background during my phone call I heard people coughing and sneezing, I heard loud noises like heavy machinery in addition to many other bizarre noises. At American call centers, from having worked for Sprint Telecommunications years ago, the headsets they use filter out that type of background noise and also the cubicles are set up to ensure that other noises do not interfere with the call. Why do I address this issue? Because this clearly indicated to me that this girl, who probably has no idea who she is working for, is in some factory or sitting in her "house" answering calls for $2/hr from some company in the States that doesn't even physically exist!

I was infuriated, to say the least, that some company would distribute my information without a disclaimer regarding it on their website. However, I realize now how ignorant and naive I was to actually have believed that I could safely order a supplement online from a website that I now realize had no credentials. It wasn't like I went to walgreens.com or GNC.com or some other credible American company. Lesson #2: If you haven't head of the company before, and you cannot find any other information about them by Googling the name besides websites about it being a scam, chances are, its a scam!

I hope that my bad experience with these "companies" will at least be a testiment to others so that you do not fall for the same scam that I did. Please, please, for your own good, do not order Nature's Acai Berry unless you have the extra time to call your credit card company to request a new card with a new number, call Nature's and sit on the line for 30 mins before getting anyone to answer, and have the tolerance to put up with ignorant people.

Acai Berry Supplement-Natures Best

Amir and Sanchez Nutraceuticals LLC
Tucson, Arizona
United States

I ordered only a free 30 day sample from Colorado and now I am receiving Acai Berry from (Amir and Sanchez Nutraceuticals LLC 5425 E Broadway Rd #282 Tucson Az 85711. (no phone number). I have $79.96 charged to my credit card for a subscription that I did not authorize. I did not sign up or authorize . I am very STERN AND DEMAND CONFIRMATION #'S FOR CANCELLATION AND I ALSO DEMANDED A CREDIT FOR THE $79.96. I have not received a 2nd shipment. I only subscribed to 1 product and have received three. I call the one in Florida AND am returning it in the mail. Received a Return Merchandise NO.

Nature's ACIA

Scam

Complaint Rating:
Company information:
Nature's ACIA
Idaho
United States
natures-acai.com

I have the same complaints as everyone else about this company. I am starting a letter writing campain. (According to Vina, whom I spoke with from the company, they do not have an email address (big shock). Vina told me their mailing address is: 304 W. Broadway #114, New York, NY 10013. I am tired of being taken advantage of by these disgusting excuses for human beings. PLEASE join me in writing to this company and telling them exactly what we think of them. I don't know about anyone else, but in these economic times, I can't afford to throw away $80.00 plus a month in scams.

Writing them won't do you any good. That's like telling a crook, please take it easy when you steal all my money...

Write Federal Trade Commission and Attorney Generals office and BBB in the State you got the bogus product!

I had vertually the same experiance. The add on charges and no products have me really mad. Offers with extra charges not very good business. Since they are still taking money from the credit card or debit cards it should be easy for them to recover the money..
Don't really care if the product works like they said it does. What a scam this company is.

I signed up for free sample of product if I paid for the shipping charges $4.99 charged to my account 2-24-09, I never received any product and on 3-09-09 my account was charged $79.96 please credit my account for for product/shipping never received and discontinue any further business with me. Thank you Margaret Chanthavong

SCAMING AND UNAUTHORIZED TRANSACTIONS

Natures acai berry
California
United States
natures-acai.com

The ads offered a free Trial period for acai berry. I was charged a $4.99 shipping/handling. On March 2, 2017 i was Charged a fee of $ 85.91.I called bank of america and talked to a lady who was very nice and helped me out a lot. she stopped www.natures-acai.com from being able to charge anything else from my card. Well today i looked at my pending transactions and i am being charged another $29.95 for www.LIFSTYLEFIT.com. This is so annoying because all i wanted to do was try the acai berry :(

UnAuthorized charge on credit card

Natures-Acai

I was charged $79.96 an unathorized charge on my credit care for a bottle of Acai Berry I purchased for $4.99 which I was billed for last month. I am on the phone with them as I tpye this and no was is responding to my call

I was scammed too, the phone number is a joke. I have left 6 message to try and cancel but no call back. Moneies are still being taking out of my account, with no product every being sent by this fly by night companie, there is no webpage or a valid address. My bank act as if it is my responsiblitie to cancel something I never recieved with no account number. This is the first time I have ever order a trial on line and I will never, never do this again. What a hassle with no rights as a comsumer.

charge my card and no product

ordered free 30 day trial and was charged 4.99 on feb 3rd then charged my account 79.96 on the 18th of feb. then march 5th charged my account 85.91. Also charged my account 29.95. for something else. sent no product but never really order it either. tried to cancel given runaround

My credit card was also charged for the same amounts and for the same silly memberships that I knew nothing about in the first place. I called and inquired about the charges of which I never agreed and cancelled the membership so I thought, well another charge has appeared on my statement. I called about this charge and guess what, I was still in some membership I knew nothing about again. I am reporting this particular site to the BetterBusiness Bureau and Consumer Protection Agency, whomever will listen.

Jeanette

NAture's Acai berry

Fraud and scam

Complaint Rating:
Company information:
Natures-Acai.com
United States
natures-acai.com

I purchased this product, according to thier records, on 2/21/09; they billed the shipping charge to my account on 2/24/09. I received the product on 3/6/09, the 14th day after placing my order. The very nature of a free trial period is that one is able to try the product, which I was not able to do. On 3/9/09, they charged my account $79.96 for "replenishment". When I phoned the company on [protected], I was told very sorry for your concern, but you have to phone within the 14 day trial period to stop the charge, and they cannot reverse the charge even though I did not receive the product to try. The only website information available is about billing.

When I went back to the website that I ordered through to look for a different telephone number or mailing information (or something!) to get further assistance, I found that the website I was directed to to order Nature's Best Acai Berry is actually somebody else's website! Not only is the service a scam, but the company is acting fraudulently by using someone else's website. The website I ordered through is actually Acai Berry Maxx, but their tech guys found that somehow Nature's Best is redirecting back to themselves through Maxx. Maxx are in the process of tracking the information back to find out how to stop this.

When I phoned the 800 number to Nature's Best again to let them know that the jig is up, they had very conveniently lost all of my account information. It's as if I never existed, but they sure as shootin' have my money, and I don't know if I can get it back. I will be filing an unauthorized charge with my bank to see if I can get the charge reversed.

DO NOT buy from this company. Report this company to the Attorney General's Office for fraud. Get this company off the internet, and get them to stop.

Company offers a product for free, you just pay $4.99 for shipping and handling. Unaware by purchaser, you have a 14 day trail period and my product did not arrive until after the 14 day trail period. The company then debits your credit card $79.96 for the product. I called
[protected] and spoke to Jem a customer service rep. She advised there were no refunds and if I wanted to cancel, I would be charged an additional $29.95 for some other built in trail period item. I strongly objected and advised the Rep, I conceided to $79.96 but I wasn't going allow the company take any more of my money. I notified my banking institution and advised them not to accept any charges from Natures Acai. Buyer be aware, always click on the terms & conditions
of items and products which are suppose to be FREE. Everything is not mentioned in the Terms & Conditions.

Natures-Acai Berry

Authorized Credit Card Charge

United States
NaturesAcai.com

Company offers a product for free, you just pay $4.99 for shipping and handling. Unaware by purchaser, you have a 14 day trail period and my product did not arrive until after the 14 day trail period. The company then debits your credit card $79.96 for the product. I called
[protected] and spoke to Jem a customer service rep. She advised there were no refunds and if I wanted to cancel, I would be charged an additional $29.95 for some other built in trail period item. I strongly objected and advised the Rep, I conceided to $79.96 but I wasn't going allow the company take any more of my money. I notified my banking institution and advised them not to accept any charges from Natures Acai. Buyer be aware, always click on the terms & conditions
of items and products which are suppose to be FREE. Everything is not mentioned in the Terms & Conditions.

WWW.NATURES-ACAI.COM

Fraud

Complaint Rating:
They charged my account $79.96 unauthorized. When I called them they would not take off the charge. I told them it was fraud and asked them for their address. They said "hold on" and then hung up the phone.

natures acai

Company information:
natures acai berry
California
United States

unautherized charges appered on my credit card statment totaling 85.00 dollars. I want a refund! I have the unopened package.

NATURES-ACAI

5.99 free sample.. got my acc. number and new charges keep appearing

natures-acai
Indiana
United States

i ordered a free sample of natures acai for 5.99. on the third i was billed 79.99 by natures acai and then 29.99 by lifestylefitness.com which is also through the same company. I do not know what to do to get my money back.. I wasn't able to pay my gas bill because of this theivery. Please help me ..