Very bad and slow process for customer's refund overpaid. Why it takes so long to do the refundable? Already 3 times follow up with hq in a month and still got same answer (in progress) and need to wait 2-3 more weeks. What the hell kia malaysia? All management staff go for holiday or what? Really bad management..stupid! Please do something with my urgent request for the refund overpaid. Terrible management.
Name : Mohamad Ismasdi Bin M Yussof