Tedious process for test drive. Customer needs to make appointment with sales agent, only been told that the car is not available until certain date. This will definitely drive customers away. If you can't afford to have test drive unit at your major showroom, please don't be the distributor. You will kill KIA brand indirectly.
I don't have this issue with other car brand, just walk in and can test drive. How can you expect sales when so difficult to test drive?