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CB Banks Nedbank Deceased account reference number [protected]
Nedbank

Nedbank review: Deceased account reference number [protected]

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Author of the review
1:52 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

Dear Nedbank Customer Support,

I hope you are well. I am writing to bring a matter of utmost urgency to your attention regarding a delayed pay-out to the deceased estate of JOHANNES ENGELBRECHT, Reference Number [protected]. I kindly request your assistance in investigating this matter and resolving the issue promptly.

The verification process for the deceased estate was successfully completed in October 2023, following which it was duly logged for pay-out. As per our understanding, it is customary for pay-outs from financial institutions to be effected within 24-48 hours. Regrettably, it has been almost three months since the verification was completed, and the pay-out from Nedbank has not yet taken place.

It is important to note that all other financial institutions involved in this process have already completed their pay-outs during October 2023, leaving Nedbank as the sole outstanding entity with unresolved payment matters. Given the extent to which the rest of the estate has been settled, this delay in the Nedbank pay-out is causing significant concern and distress.

Thank you in advance for your immediate attention to this matter.

Sincerely,

Desired outcome: Prompt Pay-out

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    More phone numbers
  3. Nedbank emails
  4. Nedbank address
    Nedbank Sandton, 135 Rivonia Road, Sandown, 2196, South Africa
  5. Nedbank social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Nedbank Category
Nedbank is ranked 74 among 414 companies in the Banks category
#72 Paysafe Group / iPayment Paysafe Group / iPayment #73 Capitec Bank Capitec Bank #74 Nedbank Nedbank #75 Royal Bank Of Scotland [RBS] Royal Bank Of Scotland [RBS] #76 Comerica Bank Comerica Bank

Most discussed complaints

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