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Nedbank

Nedbank review: Money app

J
Author of the review
3:56 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Good day Sir/Ma'am;

This is regarding regarding my case CPT-85401 of which I would like to appeal. my card disappeared on the 24th of October 2023, the same day money was withdrawn from my account! And on the same day as soon as realized my card was not with me, I made my way to the branch due to the lack of airtime in order to block my card and my account, other than that, the money stolen was in the "my pocket" part of the money app! Even I am not able to withdraw from any ATM in "my pocket", but that's what happened in this case, and for that I'm holding the system liable! Please review this case as there's no one else who knew my pin number! And I reported the case the same day the card was lost unfortunately before I realized it was missing the money was taken from "my pocket"! Yet the missing card was reported on the same day! If people are able to get money from my pocket account of the money app and if client cards can be so easily forged, I can't trust your bank any more!

Please get back to me on a review for this case...

Joseph Mwimba

[protected]

Claimed loss: R6000

Desired outcome: Refund

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    More phone numbers
  3. Nedbank emails
  4. Nedbank address
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  5. Nedbank social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Nedbank Category
Nedbank is ranked 74 among 414 companies in the Banks category
#72 Paysafe Group / iPayment Paysafe Group / iPayment #73 Capitec Bank Capitec Bank #74 Nedbank Nedbank #75 Royal Bank Of Scotland [RBS] Royal Bank Of Scotland [RBS] #76 Comerica Bank Comerica Bank

Most discussed complaints

poor service
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