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NYWatchStore
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www.nywatchstore.com

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NYWatchStore Complaints 5

ComplaintsBoard
B
4:07 am EST

NYWatchStore terrible

When will my watch be dispatched? I'm so tired of an endless waiting. I ordered my watch in September. And it's still not shipped for no reason at all.
I don't understand why because the item was and is it stock. As a normal person I contacted customer service to find it out, but didn't hear anything clear but "you just have to wait, we can't do anything about this situation".
I had no doubts you can't because you don't stand behind your service and products.

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P
12:16 am EDT

NYWatchStore Terrible company!

I've ordered a watch from www.nywatchstore.com over a month ago and there's still no sign of my order! I have no idea was it even shipped or not, after they got the money they just stopped replying and no matter how hard I've tried I was not able to reach these guys. This whole things seems like a scam to me, and after I read all the reviews online I'm 100% sure these people are thieves!
I want to cancel my order and get a full refund but it seems impossible!
Stay away from NYWatchStore!

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J
6:25 am EDT

NYWatchStore Awful awful awful, what more can i say

"Awful awful awful, what more can i say. They DEFRAUDED me. Took my money then returned LESS (they waited until the exchage rate went in their favour). They then claimed my account looked suspicious and I am out money and no watch and they refused to send me the watch. A Disgrace of a service they stopped answering my emails and i will NOT be using them again. Honestly stay clear, if you value your money! It is quite the SCAM they have going, to make money for free! They take your money when the exchange rate is looking good for them, then when it looks bad for you they return it, thus making money! Full money back guarantee? I didnt get that?

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sq380
Naples, US
Dec 17, 2013 3:05 pm EST

I'm almost wondering if this site is fraudulent. Worst service, attitude to questions. The Manager actually said "I don't want to do business with you" and hung up the phone. DO NOT USE THIS store. www.nywatch.com One of the worst if not the worst online experience I have encountered.

Is NYWatchStore Legit?

NYWatchStore earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds NYWatchStore to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, NYWatchStore is known for their high standards and safety. If you're thinking about dealing with NYWatchStore, it's wise to check how they handle complaints.

We found clear and detailed contact information for NYWatchStore. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of NYWatchStore's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Nywatchstore.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Nywatchstore.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for NYWatchStore have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Nywatchstore.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Nywatchstore.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The nywatchstore.com may offer a niche product or service that is only of interest to a smaller audience.
  • Our research indicates that NYWatchStore is associated with high-end brands, a sign of commitment to quality. We encourage you to read through the reviews and complaints to gain a more comprehensive understanding of their offerings and customer experiences.
ComplaintsBoard
H
2:57 pm EDT

NYWatchStore This is an unreliable, unserious company

This is an unreliable, unserious company. I have ordered a citizen watch from them, what does not arrived. After three weeks i contacted them, they told me I can expect the package, should be problem from the site of post office. After many callings and negotiation, i had wait 45 days from the shipping day..and have to claim my money back from the insurance company. At the end I got my money back...it takes about 2 months...while I received my money back. By the way same happened to my friend!(but once she received from them a watch wath she ordered..so 50pc chance, or less). I can not recommend this company to anybody! Dont risk your money! and not talk about the money(because i received back it)..dont waste your time! Do not order from this company!

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synbios
ggh, GB
Aug 10, 2012 10:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

"Awful awful awful, what more can i say. They DEFRAUDED me. Took my money then returned LESS (they waited until the exchage rate went in their favour). They then claimed my account looked suspicious and I am out money and no watch. A Disgrace of a service they stopped answering my emails and i will NOT be using them again. Honestly stay clear, if you value your money! It is quite the scan they have going, to make money for free! Oh forgot to mention they demanded a copy of my credit card and driving licence?! LOL they must think im stupid?! Hence no watch, I refused." DONT ORDER FROM THEM!

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B
bosshman
Elmhurst, US
May 24, 2012 9:25 am EDT

I bought a G-shock and it came in two days so I think you should get your facts straight.

ComplaintsBoard
A
5:51 pm EDT

NYWatchStore I have serious doubt about the authenticity of the watch

I have not verified the merchant reputation before purchasing, The site state "Brand new, Authentic, never worn watches". Yeah right. Like other reviewers, the watch I received did not come with its warranty card nor user manual. I have serious doubt about the authenticity of the watch. I would never buy from this merchand again and neither should other person.

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PeterHb
NL
Feb 02, 2013 7:07 am EST

NYWatchstore.com is a website run by criminals. I ordered a watch, they charged my credit card but they made the following additional requirement before shipping the item:
' Can you please email and/or fax us a copy of the front and back of your drivers license and the credit card used for payment before we can accept this payment with a sign letter that you authorize us Top One Inetrnational Corp to ship this package'

Responding to this request would be like giving them a license to plunder my credit card.

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S
synbios
ggh, GB
Aug 10, 2012 10:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

"Awful awful awful, what more can i say. They DEFRAUDED me. Took my money then returned LESS (they waited until the exchage rate went in their favour). They then claimed my account looked suspicious and I am out money and no watch. A Disgrace of a service they stopped answering my emails and i will NOT be using them again. Honestly stay clear, if you value your money! It is quite the scan they have going, to make money for free! Oh forgot to mention they demanded a copy of my credit card and driving licence?! LOL they must think im stupid?! Hence no watch, I refused."

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Overview of NYWatchStore complaint handling

NYWatchStore reviews first appeared on Complaints Board on Apr 30, 2011. The latest review terrible was posted on Nov 27, 2017. NYWatchStore has an average consumer rating of 1 stars from 5 reviews. NYWatchStore has resolved 0 complaints.
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  1. NYWatchStore Contacts

  2. NYWatchStore phone numbers
    +1 (800) 361-3009
    +1 (800) 361-3009
    Click up if you have successfully reached NYWatchStore by calling +1 (800) 361-3009 phone number 0 0 users reported that they have successfully reached NYWatchStore by calling +1 (800) 361-3009 phone number Click down if you have unsuccessfully reached NYWatchStore by calling +1 (800) 361-3009 phone number 0 0 users reported that they have UNsuccessfully reached NYWatchStore by calling +1 (800) 361-3009 phone number
  3. NYWatchStore emails
  4. NYWatchStore address
    14 Bond St. #442, Great Neck, New York, 11021, United States
  5. NYWatchStore social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
NYWatchStore Category
NYWatchStore is ranked 258 among 298 companies in the Jewelry and Watches category

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