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This company has the worst customer service i have ever experienced. The claims department is horrble and the agents never return phone calls or answer the phones. I had an accident on july 3rd and i didn't get a response from the company in three weeks. I had to hunt my agent down in order to speak to her. The supervisor received several phone calls from me asking him to please call me and i never heard from him. Over this company is quick to take your money but is a nightmare when it comes to making a claim or customer service.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Dnt feel left out everyone there own policy holders dnt get crap either they try to find aby reason not to cover u wheather u have comp & collision dnt matter they find any bull excuse to deny a claim! Someone needs to close them down there scam artists/frauds no doubt about it!
I've had the worst experience with this insurance, I don't know where to begin. My mother had ocean harbor insurance for 10 years. The one time she had to do a claim it was like pulling teeth. They don't care, they DO NOT ANSWER OR RETURN CALLS. MISS PEGGY POWELL was my adjuster (HORRIBLE UNPROFESSIONAL WOMAN) . They damaged my car in their possession but tried to make me pay a deductible of 500. I had to have the detective send pics and my lawyer involved stating my car was in great condition. I was out of a car for a month and a half because of their carelessness... Peggy Powell hung up on me twice. Anyone who have them and need something done EMAIL so you have papertrail... because they don't notate your case... she is even rude on emails... this will be the last time I ever deal with them... I don't understand how they are still in business .. I wish the owner of the company see all of these complaints and clean house and start new management...
It's a nightmare, don't waste ur money or time, their [censor] theives with a nice name.
Regret not reviewing them first, got me in a circus act to repair my car, it's frustrating to pay $250 every month just to find out it's a scam. ITS A SCAM
You [censored] are so ignorant and the customers this company has are the [censored] of the earth. they only have ocean harbor because they have poor driving history, immigrant driver's licenses, multiple tickets, dui's and there is no other company that will insure them, the customers are ghetto sick and white trash, they are always at fault and have to be the lowest form of humanity that exists. I wouldn't even call half of them human. they are a waste of
oxygen and shouldn't be allowed to even drive. most of these [censored] don't even have a driver's license. they need to go back to their own useless
country where they belong. Trump will take care of you and be careful what you say because we know where you live we know where you work, we know everyone that lives in your household we know your vehicles and we know what you look like (unfortunately). Most of you illiterates cannot even
formulate a sentence. Get a GED and get a job and be careful who you @#@# with.
Right on! vermin and the [censored] of the earth, so sad you all are so dispicable
Most of the claims submitted are FRAUD because you losers are trying to dump your car payment because you are pathetic rats
Me siento robado por esta compania, llame ciento de veces al [protected], me atendieron dos veces para decirme que me transferian al departamento correcto y NUNCA ATENDIERON EL TELEFONO, Esta compania trabaja para ESTAFAR A LA GENTE, ESO LO QUE SON, ESTAFADORES, PRONTO ENTABLARE UNA DEMANDA SOBRE ESTA PORQUERIA DE SINVERGUENSA, YA VAN A TENER NOTICIAS MIAS, ESTO NO VA A QUEDAR IMPUNE COMO MUCHOS CASOS QUE HE SIDO INFORMADO.JUAN ARTERO.
I am so disappoint at this company, it has been 4 week and 5 days, sense my acdddent I had to the serval time to come get my car, it took them 20 something day's to come get my car, my was total lost, and th y has not yet gave me my check, for my car or said anything, the s people want th y money but wn it come to pay out thy take the on sweet time, as soon as th y cut my check, I am dropping thr [censored] soon as thy put tht checks in my ✋