Ocwen
Reviews and Complaints

This is the worst company I have ever dealt with. I agree with the other person when you have been behind in your payments they will not accept anything but the full amount. They are not willing to work with you on a payment plan or anything regardless of your situtation. Now they are charging me 102.00$ for a home valuation (Whatever that is) and when I ask what it is and for proof that it was even done, they refuse to show it to me. I am not going to pay for anything that you can show me proof of. That to me is just adding on fees to get extra money. This company would rather have the house forclose than to work with you which in turn will not benefit them at all. I can never get someone in the united states who can actually understand and answer my questions. Our mortgage loan industry is horrible.. They sell loans to these crazy not up to standard companys and the us comsumer is paying the price. I am at the point of willing to let my house go just to get away from this company and not let them make anymore money off me.

Briefly, my issues started when I wrote out a check for my house payment and they cashed it for a lesser amount. From there on it was a fight, within in 3 months, I was 2 payments behind. Soon after that the house was in forbearence, I caught the house up, then within 4 months I was 6 months behind. I tried to explain their mistakes and work with ocwen but they were unreasonable. They even went as far as sending me through the channels to which every persons name I had was on leave till further notice. Ocwen even sent out loan modifications that had a date the modification was written, a two week date for acceptance, then it was mailed out after their date for acceptance, nice and convenient.In february 2009 my house was sold back to the bank. I hope they lose everything!

It is a very long story but just a quick version is in nove 2009 I was unable to pay my mortgage from loss of job and ocwen would not work with me in any way than finally 3 days before auction for my house I made a contract with ocwen for loan modification dropping my payment to$1400.00 monthly from a payment of $2300.00 it soubded good and it was too goood to be true they sent me a payment coupon for the next months mortgage with an amount due of $1800.00 and I was told that my impound acccount for taxes and ins. Was not included in the 1400.00 so it was additional I argued with them to no avail they even had gone so far as to forge my signature on the conract I of course paid and have paid on time for a year when my co owner lost his job and is unable to pay I am now in foreclosure again and they will not answer my letters or talk to me on the phone (They even told me they lost my paperwork and another time they said the computers were down) my house will be taken from me in 3 days again and I cant get a single person to even explain or try to help hud is not returning calls just like ocwen. I now see the great scheme they have if you dont reply or if you just ignore than you will get the property back by force and they have all the money I put into the interest only loan I got in the original buying of the house I did the math at $3300.00 a month for 3 years plus two more years at $2800.00 a month thats a total of over $150, 000.00 put towards nothing but to line their pockets I paid almost nothing toward the principal from the moment I bought the house til last year when I got the modification and they wont even try to be human and let me and my kids stay in what we thought was our house I am sad that even though I paid on time and in full I did not qualify for a modification but my loss of job made me able to get their in house modification and not the government one funny how they have the program to help but only help you to pay for another year so they can again repo your home after you give them more money. They wont discusss cash for keys or a short sell and they refuse deed in lieu of sale so whats left but a foreclosure! Ocwen forged my name and also misrepresented themselves to me they are just like a crook accept they have no way of getting caught> it sickens me to think that they are not even from the usa when I try to talk to them on the phone and I know my house is nothing more than a number to them but its so much more to myself and my 3 daughters

Hi - ocwen has hired a new brand in the market called altisource which really sucks in goa, india. The business itself is in a loss and cannot endure consumer satisfaction. This is the only company which has compliance issues. Common people please ensure no one goes through ocwen or altisource as they are soon filing for bankruptcy, chapter 11. This is no ###. I heard it from within the directors itself.

I have had my mortgage with ocwen since 2005 my agreement has always been 724.00 taxes an insurances included monthly, , recently I learned ocwen has not made a tax payment since 2009 and my payment is now 779.00 a month they also refuse to modified my loan, ocwen is the worst of all mortgage comp. To try and work with I have owned my home for 23 years an they are not winning with this one they have made so many mistakes on my account an refuse to correct it even after I fax and mail proof they still give me some sorry excuse. What do I do? I have done but all have a nervous breakdown.

My automatic payments were shut off after some payments had been made and received by the company. I was told that my bank account number had been made erroneously and that the payments were not processed. I asked to speak with a supervisor but was denied. However, the phone representative offered to make the corrections on the account. I gave her the information and she assured me that the payments had now been accredited to my loan account. Now, two months later, I have been notified that no more account payments have been accredited and that I am in arrears. I called today and demanded to speak to a supervisor. I was again denied. I will seek legal action.

It's impossible to reach ocwen by phone. You just get lost in the voicemail maze. Ocwen calls me every morning at 5:30 a. M. And I keep telling them to call me during regular business hours and to note my timezone. I'm getting nowhere with them. I'm trying to prevent my home from going into foreclosure but they do everything within their power to escalate the process by ignoring faxes and phone calls from me and calling me at dawn. If anybody knows about a class action suit against ocwen, please let me know.

Thank you ocwen for lying to me about my mortage loan. Using the obama loan mod as your solution, when nothing about your modification has to do with hamp. I read all about the hamp. You stated that my loan increased and a letter was sent addressing my increase, but when I addressed you about it you had no facts, never recieved a copy of the letter (Both times I asked for one) , congratuated me on a modification that is currently 150 dollars more than my current mortage. You guys are ###! Hope you are happy taking a family out of their home.

I was given a loan modification opportunity which they did not uphold. They say that I did not get my signed agreement to them until March 16th which is a lie because my check was stapled to it and that check was credited to my Ocwen account on March 4th. They are crooks.

i have been fighting a wrongful foreclosure and have been in court with this predatory lender for three years. they hired a high powered foreclosure mill company called possetivo and associated in the middle of my case to take over. they pride their selves in getting the job done. foreclosure that is by any means. i was improperly served in the very beginning. they have forged paperwork, robo signed documents, forced place insurance the whole package with this ocwen. the judges are so overwhelmed with all of these cases it seems they are not taking the time to read the paperwork, so basically i am gathering information and fighting for myself. i am in appellate court now but it had to be worded exactly right and you can produce any evidaence in appellate court. i advise anyone to fight against ocwen. first step is file a complaint with the federal trade commission right away. i did a few months back. i found out today that on march 10th the federal trade commission is now investigating ocwen for robosigning and other predatory tactics. i need help quick. my appellate case number is [protected]. they never answered their phone, wait times of 160 minutes or more. they only offered forbearance plans, never would give me a loan modification. this week i will holding off the sheriff and trying to get a stay in court. if anyone can help. my first defence i found out i was in foreclosure days befor the special proccess server was appointed. how can that be. i can prove all my defences if i can just hold off the sheriff.

Our loan was bought by OCWEN in 2006. The auto phone doesn't work properly so it is very hard to reach a human voice. I was informed in Feb. that our escrow account was in the rears by over $2, 100.00. I did the research and math. With the amount of money that they took from our payment monthly, there should have been enough to pay our hazard insurance and taxes. They said that our housenote would go up from $344.00 to $911.00 in April. I finally reached a person yesterday and they informed me that I should refi if we can't make the new payments. I finally got a supervisor on the phone after holding over 10 minutes and she informed me that it was short because of the PMI payments. There wasn't enough in our escrow for them to pay it. I later found out that they were not supposed to pay PMI out of my escrow acct. I am now applying for another refi with a new and better company. I HATE DEALING WITH OCWEN!

We were behind for December, January, and February's payments. We sent the payments in, but now they are refusing them. They say they are planning to send them back. It originally totaled $2200.00 but now they are wanting $3666.00. According to their letter of reinstatement that amount will cover until 5/1/11. Why are they wanting us to pay ahead to reinstate? Our March payment isn't due until the 15th. Is this letter of reinstatement going to hold up? We have an attorney and this what she requested we do. My husband is having major brain surgery on March 22. I don't want to throw good money away and still be out of our house. Please help us!

They are a dirty none careing company. Once our loan was sold to them it was a horrible experience. My husband was in an accident with an eighteen - wheeler truck and not able to work. We lost the house we were trying to buy because of them not being willing to work with us. Then after finally being foreclosed on they still harassed us for payments, we had two loans with them loan numbers are [protected] and [protected]. I also don't understand with them they closed out one loan and we are still getting papers on the other loan.

I sold my house and paid the mortgage off to homeq in may, 2010. Homeq no longer exists. The records were transferred to ocwen. I received my credit reports thinking they would show the loan as closed. No, the reports show the mortgage loan as still outstanding with ocwen. When I called ocwen to update my credit reports they have no information on my closed account.In the meantime, my credit reports show the $65, 000 lien on my reports. Then I received a 1099c - cancellation of debt of $3, 252 from ocwen. The sale of the house was completely settled and I should not have received this cancellation of debt. Again, when I call ocwen to correct their records and to rescind the 1099c, I get no where. There is no information in their system about my paid of loan. I even called the ocwen's ceo and all the office did was connect me to an associate in india who could do absolutely nothing for me as my account number and information doesn't exists in their database. This is a complete nightmare! Who has my records? Who sent me the wrong tax informaiton?

Ocwen, main office in india, does not know how to do business in the us. Qcwen illegally acquired my late mothers debt consolidation loan from "new century", now out of business under that name, because of lawsuits. (They just reopened under a new name). After my mother's death, in 2006, I continued to pay qcwen, and let them "modify" the loan to include full coverage insurance and taxes in june 2008. By september 2008 I was paying the "modified" amount, only to find out after hurricaine ike, I was told I still had "forced place" insurance. The rest of the horror story, is too much to give step by step, but ocwen, keeps asking for my deceased mother and told me last week, (Feb.2011) "not to worry, they have an arrangement in texas to "force the placement of insurance" they do not even know what that means. The truth is I now own the property, and I am in a house with mold, lead, molded fiberglass insulation and a bad roof, that was just replaced in 2002. This house is not insurable, and not safe to live in, and ocwen does not even have a mortgage, they are falsely adding charges for inspections, they do not know the electricity and plumbing is bad and I am under a doctor's care for allergies. My late mother's last gift to me is not really safe to live in, and ocwen, does not have a clue.

I also have been a receiver of Ocwen's unethical practices. I am interested in joining anyone that wants to pursue a class action against this company. I have also written to my Federal Representatives to at least get this company in front of the Congressional Banking Committee, I am also gathering information to submit to any television investigative reporter. I am going to fight this battle and looking for others to join rather than complain lets do something...talk is cheap. I can be reached at [protected]@yahoo.com

I called cs because I did not recieve a statement this month. After 15 minutes on hold I was told it was mailed 1/11, then rudely asked when my feb. 2011 payment would be sent.

The rude and obnoxious cs rep refused to send me another statement and asked again and again when I would send in my payment.

I have been with ocwen for 5 years and never have missed or been late with a payment, yet they treated me like crap!

I will do all I can to rid myself of this ### when I next refinance!

I was with homeeq and then ocwen bought the loan. The website goes down regularly making it impossible to pay online. Then I have to wait for 20 minutes to talk with a very foriegn non-customer service oriented person. Then they charge me $10 if I make the payment after the due date while still in the grace period. I am goiong to try and refinance so I can get away from these people. To add even more insult, they are charging me another $102 for escrow per month when that should be going down.

Please is there a law suit I can join?

A former residential sales manager at a West Palm Beach-based property management company has pleaded guilty to wire fraud in connection with housing repair contracts for the U.S. Department of Veterans Affairs.

Benjamin K. Graves was a residential sales manager at Ocwen Loan Servicing, which managed foreclosure properties under contract with the VA.

As part of the contract, Ocwen completed the necessary repairs, then resold the property.

According to the charges, filed last month in Orlando federal court, Graves steered the repair contracts to companies affiliated with a particular contractor, in exchange for cash payments, between 2006 and 2007.

Graves allegedly sent competitive bid information to the contractor and sham bids to Ocwen via wire.

His arrest was part of an ongoing federal investigation of housing repair contracts performed under contract with the VA. Graves faces up to 20 years in prison and a $250, 000 fine.