Off Lease Only review: I would not recommend buying from them 27

Do you mean the auction in WPB?

I am on my third vehicle from Off Lease Only and have never had a problem. I love that place and the management has always gone above and beyond for me. In fact, I have turned many of my friends onto them and they all were ecstatic!
Sorry to hear about your situation, but i do believe that if you contacted the owner or the new GM they would have wanted to help you. Sometimes sales people don't want to deal with the hassle.

I don't believe they would do that. They have too much riding on their reputation. I have bought 3 amazing cars since 2001 from them.

Thanks for your coments I emailed them a fair price on a truck and they said they don't deal .. there price is firm. Told them to keep it .Local dealer auction great deal glad I read your problemThanks, , local Daytona

I bought a car from them about 2 years ago, and come to find out my car was severely wrecked and sold at auction as a chassis damaged vehicle and worth a third of what I paid for it. I took it back to the dealer and they just shrugged it off, WORST DEALER EVER!

Cipherswitch@gmail.com

im pretty sure the first post on here is some [censored] that works there. horrible place with a ### staff. got a car 2 years ago that wasnt a bad situation carfax said service was up to date but really didnt and need 1, 000$ worth of service. came into today with 20, 000 cash in my pocket and was treated like a ### from some fat texas ### f***. went south to gateway to carmax. best decision ever bought a car on the spot there. what ever happend to customer service, im a telemarketer and i give more of an effort for service then these f*** heads. carmax all the way

also the guy with the first post had only posted on complaints against offlease only which its pretty much proof he works for them

On 07-29-11 I traded a 2003 Ford Escape for a 2008 Mazda Tribute. After several days I took the car for repairs. The Dealer agreed to pay for half of the work done. After the first payment was made, the vehicle was taken to a Mazda Dealer for a quote on several issues. (Interior lighting, knocking noise on the right front and humming noise)The estimate was for almost $700.00 and the extended warranty I had purchased did not cover any of the repairs. While at the Mazda Dealer I asked if the front lights could be adjusted; that is when I was told that the car had been involved in a major car accident, and that the front end was severely damaged. I took the car to Tire's Plus for a second opinion and I was told the same thing. That same day I decided to text the general manager at the place where I had originally purchased the car and informed him I was going to report this to the BBB, FCA and contact an attorney. A few minutes later I received a phone call and agreed to meet again the next day. They offered to buy the car back from me and put me on another car, (of similar value) out of courtesy. The next day, [protected]) I showed up, spent about three hrs and left with another car. (2009 Nissan Altima) Recently, I learned that the previous vehicle, (2008 Mazda Tribute) has not been paid off, and the extended warranty has not been canceled, (as requested) and the car I am currently driving is not being financed by the company, (or any other company) listed on my contract.
Two weeks ago I received a phone call from one of the managers asking for $2, 100.00 down, (something that we did not discuss during the signing of the contract) and today, [protected]) I received yet another call from one of the financing reps asking for $3, 000.00 down in order to finalize the deal, which is now 1+ month old. I told him that If I did not have $2, 100.00 two weeks ago, much less I was going to have $3, 000.00 now.
Today, 10-17-11 I received another phone call from the same finance person, this time providing me with three options:
1- Come up with $2, 500.00 and lower the payments
2- No money down, but payments will increase
3- Or take the car back and take the Mazda Tribute that they obviously were not able to sell.
I opted for option three. A broken down car that will cost me an additional $700 to repair, because the car I originally traded in is long gone.
Is this legal? Can dealers do this and get away with it?

If anyone has been affected by carfax's reports by stating a wrecked vehicle after you were sold a "Clean vehicle" by the dealership. I would like to talk to you. I am dealing with an issue where the car i bought had a clean carfax in 2010 then this year i go to sell it and there is now "structural damage" reported on the carfax. Please contact me if you have dealt with anything similar to this.

This is for Tpainter, I had a ram air TA that was damaged from the doors back with frame damage the car was rear ended the car had $18, 000 in damage the insurance would not total the car because it did not exceed the value ETC. The insurance company and the dealer should have reported the car as almost a total loss but did not. I took car to CarMax and they ran a carfax report and guess what NO report of damage or anything on title or history of car. Clean everything. Just goes to show Don't believe the Carfax reports

I bought a 16 month old car at Off Lease and it's been a good vehicle. The Car Fax did state the car had been in a minor accident but had the details so I bought it. I did purchase the extended warranty and I'm glad I did, the ECM went out which is a $2, 000 repair but my end was only the $100 deductible and my locale Chrysler dealer did the work. So far so good, I've put 18, 000 miles on it and no other issues. Maybe I just got lucky but I'm satisfied.

be aware they will sell you waranties that you not aware off and you cant cancell them it cost me more than other places and the car its ben in acsident

Same thing happened to me don't ever ever buy anything from off lease only got ripped off so bad with a clean car fax ! yeah right 6 months later lost 4000 dollars

I've purchased 4 cars from them with never a problem. Just to be clear, it's a USED car lot and unlike most USED car lots they give you many opportunities check the car out. From test drives to open invitations to have your own mechanic check out the car before you buy. Anything over 35K miles and I always have a mechanic check it out. You can post on craigslist and find a dealer mechanic who will go with you on his day off and check out 2-3 cars for $100. Don't be stupid.

I love this place. I bought my very first car from them, and it's a fantastic Sedan that came to me a few thousand below market value. And my salesperson was off the chain informative. He wasn't pushing anything on me, but just letting me know the "in's and out's" of what I need to be aware of on any vehicle. This complaint is bogus though. Off Lease Only tells you right up front to have it checked out, and they DO disclose an accident even if it hasn't been reported. They do business in a very modern way, and there is no haggling. That's why their salepeople are not pushy stereotypical car salesmen. This place is unlike any dealership I could imagine and I bet it's annoying to them to have to deal with stupid people that are buying a car at a significant discount!

As someone from Michigan just looking into off lease only just wanted to ask one question.

You all admit that you got a great deal and acknowledge that off lease only did not do any mechanical inspection and did disclosed any info that they are legally required to disclose and gave you a car fax on top of that, gave you a great deal where you saved thousands(getting what you paid for) and now are upset that you had to do some mechanical work knowing that off lease only did not do any mechanical work? I dont really understand what you are all upset about..

report them to the consumer affairs consult a lawyer you should not have had invested any money in the car

What kind of car and what year? When you buy any car over four years old and out of warranty you are taking a chance. Most used cars are bought at auctions and that's where the professionals sell their problems. Hopefully you can contact the previous owner but due to privacy most dealers can't supply that information. Carfax isn't worth 2 cents if a pro wants to hide anything and many companies are self insured so Carfax has no access to damage information. I bought a one year old rental Cadillac that had been repaired and I knew it but Carfax didn't. I put 90K miles on it and never had one problem. Be careful.

I was trying for 2 weeks get in touch with them and sent emails etc. And finally when I get in touch with them they run my credit etc for a car who doesnt exists. Why they confirm the availability and even more run my credit and then they told me that they Mercedes was gone few weeks ago how that can happen an even more run a credit

I try to reach as much I can to fix my car but the manager told me he no cares about a car that is out of his dealership so he's so rude nasty person I ever meet . Please no make a mistake buying there

I agreed with a friend request to be a co-signer for a 2016 Kia Sportage SUV. But know the lease company have me as the buyer.
On 05/24/2019 I went to Off Lease Only Inc office located in Orlando, Florida to sign a co-signer paperwork for an SUV that a friend of mine wants to buy for her mom. Now I begin to get bank bills and statement and the car registration all in my name and with my address. I don't even ever ride that car, I don't drive it and is not in my house. Make sure that you write by your signature, cosigner because they don't write under the signature line who is who.

https://www.autocheatsheet.com/car-dealer-scams/co-signer-loan-car-dealer-scam.html

I purchased a Toyota Camry 5 years ago from the Miami location of Off Lease Only.
The vehicle must have been purchased by them shortly before I purchased it, as the
Car Fax report at the time indicated no problems. Shortly thereafter, I had a Car Fax
report run which indicated STRUCTURAL DAMAGE. The report also indicated that
I was "verbally informed" of the damage, which, of course, was untrue. Remember, if a
vehicle had just been repaired after a collision, or --as in my case-- developed structural damage--
that information takes at least a couple of weeks to be obtained by Car Fax. Also, it could have been repaired by a body shop person working out of his home who never reported the damage to
Car Fax.

I have driven the car almost 100, 000 with no problems; however, no dealer would take
in a vehicle that has structural damage to resell on their Used Car lot. The would have to
pawn it off to a wholesaler for almost nothing. The offer on a trade for my 2012 Camry XLE
is around $2, 0000.

Do not, under any circumstances, purchase a vehicle from Off Lease Only. They only take in
vehicles with high miles, that had been in accident, has structural damage, etc. In other words,
undesirable trade-ins the dealer would not put on their Used Car lot for resale.

Stick with buying a certified used card from a reputable franchise dealer.. not an independent lot
which also buys imperfect vehicles . In the long run, it's just not worth saving a few hundred dollars
to buy a vehicle that will cost you lots of money in the long run.