Official NASCAR Members Club’s earns a 4.8-star rating from 16 reviews, showing that the majority of racing fans are exceptionally satisfied with membership benefits.
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Just like prior complaints, I ordered a product and now the company charged my card for $19.99
Just like prior complaints, I ordered a product and now the company charged my card for $19.99. I ordered what I thought was a good deal for a pocket knife. Now the company has charged me $19.99 for a membership. I can log into their web site and do not see any way that I can delete my account. This company's goal is to obviously trick people into purchasing an inexpensive item so they can keep taking a recurring charge for some type of membership which is not worth anywhere near the price. With all the similar complaints, this company needs to be fined and/or shut down.
The complaint has been investigated and resolved to the customer’s satisfaction.
NASCAR 2021 Calendar purchased 12/20
NASCAR 2021 Calendar purchased 12/20. No reference to monthly $19.99 charge. Want FULL refund, 3 months, immediately. This Company and promotion is an absolute scam. Shame on NASCAR for having any association with them. A calendar promotion back in December is now a recurring monthly charge of $19.99 for a total of $59.97. I've called and I've emailed the company with no response. I want a full refund and at once and the account cancelled. This is stealing and the company should be prosecuted for their actions. Obviously, I'm not the first one to have fallen prey. HELP!
The complaint has been investigated and resolved to the customer’s satisfaction.
I was interested in purchasing a item that I was told I would onlly have pay the shipping $1.95. Then a I get a membership billing for $19.95 a month. I have been unable to contact contact them to cancel my membership by phone or e-mail since I did not request member ship and want a $19.95 restored to my credit card and cancel my membership.
They were offering calendars for just the shipping cost of ***. I ordered the calendar for my husband and myself. I then had a charge on my credit card for $19.99, for both of us. I have emailed and tried to call to request a refund of $39.98 and have my membership cancelled. I get nothing, no answer or response. This company is fraudulent and should be shut down. I don't believe that they are affiliated with nascar at all.
Was offered a Nascar mug for $1.95 and I wanted it so I ordered it with my *** completely unaware of a membership and fee of $19.95 US$ a month
I ordered a t-shirt for my husband which I paid for at the time
I ordered a t-shirt for my husband which I paid for at the time. Now all of a sudden my bank account has been charged $84.00 without my knowledge or p I ordered a t-shirt for my husband which I paid for at the time. Now all of a sudden my bank account has been charged $84.00 without my knowledge or permission. I NEVER gave NASCAR authorization to take money from my account and if I did then it was so buried in the website that I didn't recognize it. Based on the complaints I would recommend a better practice. Almost every complaint is about this same thing. What a sneaky way to do business.
The complaint has been investigated and resolved to the customer’s satisfaction.
I was offered a Nascar mug for $1.95 and I wanted it so I ordered it with my Paypal account, completely unaware of a membership and fee of $19.95 a month which would occur. Then I found it in September on my credit card activity and was in shock of the monthly charge that has happened since July. I am a senior citizen and on a fixed income and can't afford this kind of scam to get money monthly which I would never use.
Last month of September I called and cancelled my membership. I informed customer service I didn't know the fee was a reaccurring monthly fee and not a yearly fee. *** stated *** was cancelled and no future charges will occur. Well, here I am again trying to get my money returned to me. They must not be a honest business because of this transaction! I have tried to contact but not answering phone? If you can get better results please contact me.
I ordered a Nascar 2022 calendar for $1.99. I was not aware that it also included a membership for $19.99 a month. I want to cancel my membership and get a refund of $19.99 which I did not authorize at the time I bought the calendar.
Is Official NASCAR Members Club Legit?
Official NASCAR Members Club earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Official NASCAR Members Club. The company provides a physical address, phone number, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Official NASCAR Members Club resolved 93% of 16 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Onmc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Onmc.com you are considering visiting, which is associated with Official NASCAR Members Club, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Onmc.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Official NASCAR Members Club.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the onmc.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Onmc.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The onmc.com may offer a niche product or service that is only of interest to a smaller audience.
- Official NASCAR Members Club protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Item purchased not received
Item purchased not received. 19.99 deducted for membership which I never signed up for. I'd like money returned to my account. I purchased a mug for 3.50 and gave them my banking information. I have yet to receive the mug, and now I received an e-mail from them stating (This email is to confirm that your monthly membership fee of $19.99 has successfully been processed.). I never signed up for a membership. Reading all of the previous complaints I'm not the first. Please look into this matter and request the money for the mug and membership be credited to my account. Thank you
The complaint has been investigated and resolved to the customer’s satisfaction.
Company does NOT answer phone, automated message advices you to email. However, you have to call to cancel. They do NOT return voicemails. Have been trying to call since 5/27 to cancel membership. Do NOT want to be charged for the month (my free trial is up soon). Fraudulent company to never answer or return phone calls.
I ordered a drinking glass from nascar. Now I am being billed 19.99 the last two months for a membership I did not join
Offer was for a NASCAR driver flag NOT a membership! VERY MISLEADING-also hard to contact these people and cancel, and complain. The 19.99$ cost/fee was NOT authorized by me! NOT whatsoever... I wish an immediate cancellation and a refund of my 19.99$ ASAP from this "organization" Please advise
Business is bait and switch scam
Business is bait and switch scam. I ordered a "free" calendar, gave them my cc for shipping. Next month my cc was hit for $19.98 for monthly membership fees. I sent an email on 10/24 to cancel, no response. I sent another email on 10/25. No response se. Tried calling at 130pm est 10/27. Their number goes directly to recording saying they are experiencing high call volume, but the recording lists my queue number as 1. I stayed on the line for several minutes but no one answers. It just says to send an email. But they don't respond to that either. I want my membership canceled and no further charges.
The complaint has been investigated and resolved to the customer’s satisfaction.
Tried to purchase an item
Tried to purchase an item. Never received. Scammed into monthly charges that are impossible to cancel instead. The purchase occurred on May 27th. I don't remember the specific model or price, as I now realize I was never sent an invoice or receipt. It was a water bottle that was advertised on Facebook. It was never received, but instead I started getting $9.99 monthly charges. I have since changed my card, as it is IMPOSSIBLE to cancel. There is no online option to cancel or opt-out. They require you call their support line, and sit on hold for hours. It's easier to cancel my card at this point.
The complaint has been investigated and resolved to the customer’s satisfaction.
I made several purchases for my grand nephew from Nascar
I made several purchases for my grand nephew from Nascar. They made an offer of a free flag but did not say that I would be charged $19.99 a month. I have made several purchases for my grand nephew for birthday and Christmas presents from Nascar so I thought they were offering a flag for $3.95 on 1/6. I did not know there were strings attached and I would be charged $19.99 a month for Nascar official membership. I was charged $19.99 on 2/9, $19.99 on 3/11 and will be charged continually each month. I would like a refund CHECK as my Bank of America credit card that I made the purchase on is now closed.
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a Kevin Harvick #4 travel mug for $1.95
I ordered a Kevin Harvick #4 travel mug for $1.95. Now they are charging my acct $19.99 a month for a membership I did not sign up for. Two months now they have taken their "membership fee" out of my acct. But what have I gotten for this membership fee? Absolutely nothing! Didn't even know that they were draining my acct until my wife asked me what the charges were for! I tried contacting them to cancel this so called membership and for a full refund. But no response at all. I just want this cancelled, no more stealing out of my acct, and a refund for the 2 months. I will Never again respond to anything from NASCAR! They have lost a lifelong fan this time!
The complaint has been investigated and resolved to the customer’s satisfaction.
I was offered a free calendar and went through the check out process but didn't pay anything
I was offered a free calendar and went through the check out process but didn't pay anything. It was incredibly unclear I was signing up for a monthly membership fee - that is all fine but when you go to cancel - you can't do it online, when you call the number on the *** NO ONE ANSWERS. I sat as "#1 in que line" for 20 minutes with the same voice telling me to email. I finally emailed and haven't heard anything back. This feels extremely scammy and I am extremely upset by how hard it is to cancel my membership. This should be illegal as no one will let me cancel my membership. I would like to cancel and a refund because I feel like I've been hoodwinked by a business.
The complaint has been investigated and resolved to the customer’s satisfaction.
This is a very shady business practice of signing people up for a worthless membership that I never wanted
This is a very shady business practice of signing people up for a worthless membership that I never wanted. They claim it was in the fine print. I paid shipping for a cheap NASCAR schedule. I did not sign up for a worthless monthly membership. When I tried to cancel, they told me that I had signed up for a limited time $7.99 membership that is automatically upgraded to a premium $19.99 membership after the trial period. They also told me that it was all in the fine print. There was no warning that they had automatically upgraded my membership. They just took the money. The only good thing they did do was tell me after they stole from me. This is a very shady business practice that is using the NASCAR name to steal from people.
Sunday, March 14,2021 Good Afternoon
Sunday, March 14,2021 Good Afternoon... I just made a purchase for a steel water bottle today of $2.95. On Google they tell me that they ask to pay $14.95 a month if a customer of ONMC does not cancel a NASCAR membership and if changes credit and debit card information they charge you $19.99. I would like to close out my NASCAR account and cancel it because they charge you additional fees. I would like this account to cancelled immediately. I cannot afford to pay this every month. At this time since it is the pandemic I am under unemployment. I would like NASCAR to cancel my NASCAR account immediately. They had no permission to sign up me at ONMC website they sign me up automatically by sending me promotional email. Thanks you for your understanding!
The complaint has been investigated and resolved to the customer’s satisfaction.
My 15 year old son purchased a calendar from this site for just a couple of dollars
My 15 year old son purchased a calendar from this site for just a couple of dollars. I just discovered that they charged my credit card $19.99 for the past two months for a membership that he didn't want. In addition, I tried to cancel via their website and it says to call their number for cancellations. I called the number and received a voicemail during business hours. I left a message with my info to cancel the subscription. In addition, there was an email address that was on their voicemail. I tried to email them and it came back undeliverable. I have since blocked my credit card from anymore transactions from this company. I would like a refund for two months at $19.99 mailed to me. Hard lesson learned for my son who I am making him pay for this unless this is resolved.
The complaint has been investigated and resolved to the customer’s satisfaction.
Free NASCAR calendar with $1.95 for shipping
Free NASCAR calendar with $1.95 for shipping. I was charged $19.99 for a membership I did not want or agree too. I want my money back. SCAM! I Ordered a FREE NASCAR calendar on 12/14 with $1.95 for shipping. Received a small poster of a schedule on 1/22/2121. My bank account was drafted on 1/13 for $19.99 for a bogus membership into the NASCAR Members Club. When I called about the charges, they claim they offer a 30 day free trial, yet they wait 25-30 days before sending the small poster and then charge your account for a membership fee. This is a total scam! The monthly bank drafts will not stop until you call and officially request to "cancel" your subscription. SCAM! I want my money back! You receive NOTHING as a member of this "club." A club of people who have been scammed by this company. Again, I want my money back immediately!
The complaint has been investigated and resolved to the customer’s satisfaction.
Clicked an email to receive a NASCAR Tumbler for myself and my wife (2 separate purchases) from the "Official NASCAR Members Club" and only had
Clicked an email to receive a NASCAR Tumbler for myself and my wife (2 separate purchases) from the "Official NASCAR Members Club" and only had to pay the shipping of $1.95 per item x 2 ($3.80 total). I just noticed this week, that every month around the 20th of each month, I have two separate $19.99 charges ($38.98 monthly) on my debit card on the following dates: May 21 - Initial $1.95 shipping charge x 2 (approved) June 21 - $19.99 x 2 = $39.98 (not approved) July 19 - $19.99 x 2 = $39.98 (not approved) August 18 - $19.99 x 2 = $39.98 (not approved) I tried contacting them numerous times via telephone, but never got an answer. I sent an email to their customer service dept, but it was returned as "undeliverable". There is also NO WAY on their website to get out of/unsubscribe from any services that may have been snuck into the "free tumblers". I would like a refund as this is VERY shady.
The complaint has been investigated and resolved to the customer’s satisfaction.
Fraud by saying you can buy a calendar just for shipping cost
Fraud by saying you can buy a calendar just for shipping cost.Then I was charged $19.99 each for a membership for me and my son with out authorization A membership in my name and my son's name was charged to my card on 9/17 without permission. I bought a calendar for me and my son. I had no clue I was being charged for memberships for $19.99 each. I cancelled the memberships today 11/10 by calling the number. She never identity herself or asked for any information to identify me. She said she cancelled both memberships and an email would be sent to prove it was cancelled. No email and how did she know who I was without me giving her information. Also I have all the sudden been getting text messages with my name on the text messages from Cleveland, Ohio, Memphis Tennessee, and New York after these memberships started. My bank never red flagged the charges. Are they actually connected to NASCAR?
The complaint has been investigated and resolved to the customer’s satisfaction.
4/12 $1.95 and now $19.99 They Provided me with a Key Chain The issue is like many before me all I did was pay the shipping for the free
4/12 $1.95 and now $19.99 They Provided me with a Key Chain The issue is like many before me all I did was pay the shipping for the free key chain. I did not see any free membership or recurring charge coming and when I tried to close the account I found there is no link or way to close the account on the website. This is an Issue and a Red Flag. With the only way to cancel the account is by the phone number or email address that phone is never answered and the email so far as been an auto-response to the emails I have sent them. I am a retired and disabled 62yr old Vet that cannot afford the bill every month and is offended by a website that appears to be an official Nascar affiliate but after much research, I find no such link to the official Nascar website or Nascar at all. Also, this seems to be an issue they could fix just by putting a support and help link with a way to cancel account on website instead of making people go to all the hassle and time of trying to cancel
The complaint has been investigated and resolved to the customer’s satisfaction.
Official NASCAR Members Club Reviews 0
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About Official NASCAR Members Club
One of the key benefits of being a member of the Official NASCAR Members Club is the opportunity to take part in events and experiences that are not available to the general public. These experiences may include meet and greets with NASCAR drivers, pit tours, and access to private fan hospitality areas at races. As a member of the club, you'll be able to immerse yourself in the world of NASCAR like never before.
Another key benefit of the Official NASCAR Members Club is the access to exclusive content. This may include exclusive interviews with NASCAR drivers, behind-the-scenes footage, and in-depth analysis of NASCAR races and events. As a member of the club, you'll be among the first to know about exciting new developments in the world of NASCAR and have access to content that is not available anywhere else.
Of course, being a member of the Official NASCAR Members Club also comes with a range of discounts and perks. Members of the club will receive discounts on merchandise and memorabilia, as well as discounts on tickets to NASCAR races and events. Additionally, members may receive special offers and promotions from NASCAR sponsors and partners.
Overall, the Official NASCAR Members Club is a must-have for any avid NASCAR fan. With exclusive access to events, content, and discounts, being a member of the club is the ultimate way to immerse yourself in the world of NASCAR and connect with other fans who share your passion for the sport. So why wait? Sign up for the Official NASCAR Members Club today and start experiencing everything this exciting club has to offer!
Overview of Official NASCAR Members Club complaint handling
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Official NASCAR Members Club Contacts
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Official NASCAR Members Club phone numbers+1 (877) 696-2722+1 (877) 696-2722Click up if you have successfully reached Official NASCAR Members Club by calling +1 (877) 696-2722 phone number 0 0 users reported that they have successfully reached Official NASCAR Members Club by calling +1 (877) 696-2722 phone number Click down if you have unsuccessfully reached Official NASCAR Members Club by calling +1 (877) 696-2722 phone number 0 0 users reported that they have UNsuccessfully reached Official NASCAR Members Club by calling +1 (877) 696-2722 phone number
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Official NASCAR Members Club emailsmemberservice@onmc.com95%Confidence score: 95%Communication
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Official NASCAR Members Club address11112 Downs Rd, Pineville, North Carolina, 28134-8412, United States
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Official NASCAR Members Club social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 29, 2024
Recent comments about Official NASCAR Members Club company
Just like prior complaints, I ordered a product and now the company charged my card for $19.99Our Commitment
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I signed up for the NASCAR calendar that was supposed to be free with just $1.99 shipping. Suddenly I am now enrolled in something called the Nascar fan club for $*** a month. I don't know what the Nascar fan club is. I was never told that I was going to be joining it and I was never informed any details on what it is or what it includes. I would like my subscription cancelled imediately and a refund for the *** I was already charged. I attempted to contact the business directly but the email on the calendar page goes to an invalid email address.
I was offered a "Free Calendar" and paid for shipping. I was then surprised to see membership dues of $19.99 charged to my account on 11/15. This was deceptive and I wish to have my membership cancellation confirmed and the unapproved membership dues that were charged refunded.
I WAS OFFERED A FREE CALENDAR FROM NASCAR CLUB I PAID FOR SHIPPING I WAS UNAWARE OF MEMBERSHIP DUES OF $19.99 A MO. CHARGED TO MY ACCOUNT. I WISH TO HAVE MY MEMBERSHIP CANCELED AND MY DUES REFUNDED. THANK YOU