Olive Garden
Reviews and Complaints

Yesterday we had Sunday 3/27 7:30 pm, my 2 adult daughters and I came in w myself, had the worst waitress ally. My 29 yr old daughter is a waitress, bartender at Texas roadhouse for 10 yrs, she always gives benefit. First I asked for just soup, she came down my throat, I needed to order salad if I wanted more than 1 bowl. I never have in the past. The no shredded cheese? They were out? Then no gnocchi dumplings in soup… We asked she says, yeah the last batch they disappeared!, my daughter said can I have a bowl when you find them, about 10 min later she brings my daughter a bowl, and me bowl dumplings to put in my cold soup? So this was my second bowl, I didn’t have anymore, no salad… but I had to pay for soup n salad. We had to ask for everything, breadsticks! Refill, normally my daughter is super generous, no matter what, she still tipped 20% but she said she would never have her for waitress again! OMG I totally forgot not sure if it was 7:30 still 2 1/2 hrs before close but pasta soup was like goulash, no juice whatsoever! Please work on your food and service!

First, I spent 28 yrs with Marines and have eaten in all climes and places so not a picky eater.

I eat at OG alot and numerous locations, great food but the Cherrydale location in Greenville SC needs help as the picture will say.

1/28/2022 Dinner.

Have a great OG day in SC.

we didnt receive the right order and the server didnt even know that until we asked where our sausage was and she said the kitchen didnt make them? Our soup was colder than usual, our zeppoli`s didnt come as my meal as requested. I got a side order of meatballs and was charged individually for each one and $3.49 for a teaspoon of meat sauce top. We supported OG all thru the pandemic and we are very dissapointed in this whole dining experience. we wont be back:-(((

Sandra Maffett

Is it your policy too I D CUSTOMERS in your restaurants? I am a 74 year old male. In Tulsa okla, my wife and i wanted to have a evening out. we decided to try the Olive Garden on 21 st in Tulsla okla. We were seated ;and then asked by waiter what was our drinking choice. My wife asked to get a alcohol
drink.. The waiter said oh i will need to I D YOU. What, why do u need my I D? Store policy he said. Nope I will not I D..So we left your restaurant.. We will never go back again too any Olive Gardens again. James Couch

I am always pleased with the service, drinks, cleanliness, quality of the food, and the plentiful array of breadsticks, the quality of the dressing…. Ugh amazing. For the love of god, Please bring back the BRAISED BEEF TORTELLINI!

This is literally the only reason I came to Olive Garden and I have to say for this reason I don't ever see myself coming back. I hazard a guess you will get many more people with this very complaint. Of all the things you could have gotten rid of this is the last thing. Maybe consider firing whoever suggested this!

Last 3 vsiits have had dinner for 2 at bar but brought another couple this night and was totally turned off by odor. Entering the restaurant as walked to back of house disgusting smell and not food..

What is the point of a wait list? We signed up for one and 60 minutes later we arrive for our sons 5th bday supper 20 minutes early according to the lady at the front. The manager lets us know the wait will be another 1-2 hours. I asked if basically you sign up for a waitlist and it means you could get a table tomorrow? The manager said "yes, pretty much." WILL NEVER COME HERE. WILL NEVER RECOMMEND, LOCATION REGINA SASKATCHEWAN.

05/15/2021 Tyrone Henderson and Tangela Ealy
Hello, My first time contacting Olive Garden was online. I am... Hey Mr. So what are you saying! My complaint goes as follows... Had the WORST server ever. You could have warm tea... had to ask for ice after I waited for the drinks... no bread... but the people who came in 10 minutes later got their bread.. no bread was brought out with the salad which was served over my shoulder.. while he was serving another table behind us so sad to feel that way.. I may need to tip first to get better service... nevertheless I had to leave was just too insulting for a hard working GIVING person..: (

Please help

On 4/6/2021, my wife & I tried to have a meal at Olive Garden, South Burlington, Vermont. I do not have a cell phone but was expected to have a cell phone to gain entry. Finally another person came and said that the Hand Held buzzers are working so they gave me one & said the wait would be twenty minutes and my wife & I were expected to go wait for twenty minutes in the parking lot which was the distance where these devices worked. So we went outside & sat on the cold iron park benches to wait our twently minutes.
After about 10 minutes my wife left to go sit in the car since she was cold. About two minutes later since I too was cold I went back inside to wait since there were no other customers inside only wait staff standing around. I was told to wait outside due to CDC guidelines even though I explained that I had a CDC Vaccination card since I have had both Moderna Vaccinations & the two week wait time after the last vaccination. I was wearing a Mask & I was more than 6 feet from anyone. The wait staff would not let us wait inside & be warm we had to wait outside. This is a total non welcoming restaurent. You and your wife want to have a nice dinner & there is no waiting area that is heated and welcoming to a customer. Ugh ! Yes there is COVID & both my wife & I are in our 70's & 80's and sitting outside in the cold on a cold metal bench which is insulting to a customer. An empty lobby that is heated with only two wait staff would have worked at least until some other customer arrived. Or Olive Garden during these COVID times could have a tent put up outside the entry way an install two large propane heaters so waiting customers feel somewhat welcomed. No just the standard wait staff non-thinking answer to get out & wait in the cold parking lot. No Thanks... so because Olive Garden was not welcoming to us we left and were non welcoming to Olive Garden and ate elsewhere we were welcoming & warm..Most likely will not return to a non welcoming restaurent.