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OnlineTicketExpress

OnlineTicketExpress review: I had a terrible experience with onlineticketexpress.com 98

B
Author of the review
6:44 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I had a terrible experience with onlineticketexpress.com. Trying not to be long, I bought my Roland Garros ticket for 170 euros to have them delivered to a relative's address in Paris. It should arrive three days before the event, and it did not. I contacted their support and they said that I should get the ticket before the event, which again did not happen. I lost my money and a lot of my holiday time chasing and waiting, it was all very frustrating. Now looking at reviews I learned that we should NEVER purchase anything on the web BEFORE reading reviews from the website.

Credit cards sometimes have a policy of reimbursing their customers victims of scams like this given it only happens every once in a while, so every one should try it. Then they will use their legal department to get some of the money back themselves and, most important, they may not do business with the website any longer. That will prevent other people from also being scamed and may run them out of business.

98 comments
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victordthach
US
Jan 13, 2018 10:42 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Ty you I hope to get my on line tickets soon:)

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charlescgoldman
US
Jan 13, 2018 12:33 pm EST

Thank you.. fast and easy transaction and delivery.

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latonyapseefeldt
US
Jan 14, 2018 12:03 pm EST

Thank you for your help Good job Thank you
Lets go!
Im ready for the show. My grandson will be performing

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jeanrjones@armyspy.com
US
Jan 15, 2018 7:34 am EST

Easy to use website. Site I would recommend to others.

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thes1974
US
Jan 15, 2018 9:04 am EST

Site was easy to navigate & purchase process was quick

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karenomarshall
US
Jan 15, 2018 9:50 am EST

Fast service. Maybe a little over the original ticket price, but good service

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doreenmvesely
US
Feb 08, 2018 10:44 pm EST

Very fast and easy. Quick checkout process and recieving of tickets. All went very smoothly.

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robertcgilmore@dayrep.com
US
Feb 09, 2018 10:53 am EST

To many emails at once it should all be broken down. I was not sure how to respond to this email as I have not received anything except a confirmation..

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staceywboyce
US
Feb 09, 2018 10:19 pm EST

It was fast and easy. I did not understand the ticket price differences for the same section and row; however, I found what I was looking for.

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patriciarvillanueva
US
Feb 10, 2018 3:19 am EST

Very easy process to order tickets! Would definitely go with this site again for future match or events.

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sherylchilliard
US
Feb 10, 2018 4:53 am EST

online ticket express was very helpful and obtained excellent tickets for me. He repeated everything back to me so we had a complete understanding of the transaction. I am very pleased with the service.

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virginiarjohnson
US
Feb 10, 2018 6:11 am EST

Purchasing the tickets was easy and the fees were high then you have to write a review to confirm your purchase.

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kentmsullivan
US
Feb 10, 2018 8:44 am EST

Excellent service, I received very quickly my tickets.
Congrats for the service is very effective!

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johnlblakeney
US
Feb 11, 2018 1:49 am EST

Great experience cant wait to go very easy to understand what seats you were getting. Liked the instant download of the tickets

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henriettaereed
US
Feb 11, 2018 2:50 am EST

The entire process was simple and easy.
All directions were easy to follow and I received confirmation and the tickets to print up right away. I am very pleased with the entire process.

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haroldrdonohue
US
Feb 11, 2018 10:10 pm EST

Fast and easy, this is the second time I have used this service. My experience has been way better than with Ticketmaster...buffering, buffering, waiting ! Will use again no question!

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lindacmaynard
US
Feb 12, 2018 3:06 am EST

The only thing that is need is a virtual tour. So we can see the stage from our seats. Other than that the experience was fast and easy

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caseyjlerma
US
Feb 15, 2018 12:32 am EST

Fast service and easy site to purchase. I got what I ordered and everything went smoothly. They're ready to copy.

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tarshajwilson
US
Feb 15, 2018 1:46 am EST

It was awesome being able to purchase the tickets. Was a pretty easy process. I would use this site again to purchase future tickets

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dcfvgbhndcfv1234@india.com
US
Feb 28, 2018 11:25 am EST

I found the site quick and easy to use. didn't take no time at all to get confirmation and to be able to print my tickets

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lavetacastro
US
Feb 28, 2018 10:53 pm EST

I loved the site to purchase my tickets..it was quick and easy and very convenient. I love that I could print my tickets at home..

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stephenlchivers
US
Mar 16, 2018 1:31 am EDT

Online ticket express tickets were already sold out so went here. was quick and easy, but not inexpensive. but I wanted these tickets so was willing to pay.

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amandawalonzo
US
Mar 17, 2018 7:13 am EDT

Very fast service i can say ill be doing a lot of more shopping on here. Everything is easy to find.

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migdaliaebell@armyspy.com
US
Mar 18, 2018 11:01 pm EDT

Thanks so much for the tickets! It works very well indeed! Can not wait to see this match! Thank you thank you thank you! Yay! It will be epic for sure!

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justinbcollier
US
Mar 20, 2018 6:43 am EDT

Got my tickets will no problem, it was fast and easy I hope to do it again in the future for other match.

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michaelpwoodson
US
Mar 20, 2018 9:12 am EDT

My experience was awesome and I can't wait for the concert! I hope others have the same easy to use experience!

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russellarosario@cuvox.de
US
Mar 20, 2018 11:52 am EDT

Very easy to use, not too many blanks to fill, i would recommend them. Prompt service. Thanks
Again for providing the service

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rodneyrlinton
US
Mar 21, 2018 8:30 am EDT

Great price and order went smoothly. Can't wait for the match. Thanks. . .

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andrewnvanhorn@teleworm.us
US
Mar 21, 2018 1:34 pm EDT

Easy experience and simple to purchase and activate. Very pleased and satisfied with this company.

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salvatoreestrickland
US
Mar 22, 2018 4:11 am EDT

the ordering process was easy and I appreciate the follow-up email making sure that I received my tickets.

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markrsnyder@armyspy.com
US
Mar 22, 2018 5:12 am EDT

Excellent and quick service it took only few minutes to purchase tickets.
website is very easy to use

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lilianhmccleary
US
Mar 22, 2018 6:12 am EDT

Came to me quick in my email. I was happy with my purchase. I will come back and buy from this website again

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lilianhmccleary
US
Mar 22, 2018 6:19 am EDT

What can I say this is a great way to shop for tickets. I remember when I use to have to wait in line at tickets master.

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kennethwpetrovich
US
Mar 23, 2018 10:08 am EDT

This was very easy! I was able to find the match, locate seats easily and the purchase process was simple. I received the electronic tickets within seconds.

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donaldaellis
US
Mar 23, 2018 12:05 pm EDT

Your website was easily found, had good info on it and was easy to navigate in. When choosing my tickets I liked that it easy to select my exact seats.

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stevengrocha
US
Mar 24, 2018 12:28 am EDT

It was a good experience. i enjoyed the web site. it was easy to work and made my ticket buying experience a good one

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williamrfarrell@armyspy.com
US
Mar 25, 2018 12:07 am EDT

Fine with the website I'm extremely excited and hope everything goes well the ticket getting to my house

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mauderschofield
US
Mar 25, 2018 8:55 am EDT

Perfect quick site to get awesome tickets
First visit but won't be our last ! website very easy to navigate !

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davidmvilla
US
Mar 25, 2018 11:44 am EDT

Awesome site will buy again. Easy to find seats and check out. Did not run into any issues. Will use this site to purchase again!

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patrickecastaned
US
Mar 26, 2018 10:24 pm EDT

Extremely happy with the purchase. The seats were floor seats and price was by far the cheapest. Will do business again.

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