Menu
For Business Write a review File a complaint
CB Auto Parts and Repair Stores O'Reilly Auto Parts Poor customer service and racism by manager in Flagstaff Arizona.
O'Reilly Auto Parts

O'Reilly Auto Parts review: Poor customer service and racism by manager in Flagstaff Arizona.

T
Author of the review
12:17 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I entered the West side O'Rielly's located on Route 66 and Milton Road, and saw that the Manager and staff we're just talking in the corner as customers we're lined up to check out. The phone rang and the long haired manager answered the phone instead of providing service to those standing in line for parts service. The manager was angry and unprofessional by being very rude towards Native Americans, as he eyed me as if I we're to steal something from the store. The long haired Anglo manager yelled out loud to me in a disrespectful voice and yelled out, "get the hell out of my store"! He said, "This is my store and you don't belong here"! He said I don't trust you, because you installed this part already", and "I don't give refunds for defective parts"! I had a receipt and this did not make any difference to him, as he eyed me like I was a savage. Do not shop at this store, especially if your Native American. I tried to return a dead battery that was on warranty and free replacement, which was not honored by this racist manager, with the all white staff on duty. Boycott this ugly place! They lost a loyal customer today December 11, 2023.

Claimed loss: $200.00

Desired outcome: Refund and respect the loyal customers.

Confidential Information Hidden: This section contains confidential information visible to verified O'Reilly Auto Parts representatives only. If you are affiliated with O'Reilly Auto Parts, please claim your business to access these details.

0 comments
Add a comment

More O'Reilly Auto Parts reviews & complaints

O'Reilly Auto Parts - ripping people off 22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
O'Reilly Auto Parts - battery scam 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
O'Reilly Auto Parts - racial, sexual harassment and discrimination 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
O'Reilly Auto Parts - awful place
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. O'Reilly Auto Parts Contacts

  2. O'Reilly Auto Parts phone numbers
    +1 (888) 327-7153
    +1 (888) 327-7153
    Click up if you have successfully reached O'Reilly Auto Parts by calling +1 (888) 327-7153 phone number 0 0 users reported that they have successfully reached O'Reilly Auto Parts by calling +1 (888) 327-7153 phone number Click down if you have unsuccessfully reached O'Reilly Auto Parts by calling +1 (888) 327-7153 phone number 0 0 users reported that they have UNsuccessfully reached O'Reilly Auto Parts by calling +1 (888) 327-7153 phone number
    Online related questions
    +1 (417) 829-5727
    +1 (417) 829-5727
    Click up if you have successfully reached O'Reilly Auto Parts by calling +1 (417) 829-5727 phone number 0 0 users reported that they have successfully reached O'Reilly Auto Parts by calling +1 (417) 829-5727 phone number Click down if you have unsuccessfully reached O'Reilly Auto Parts by calling +1 (417) 829-5727 phone number 0 0 users reported that they have UNsuccessfully reached O'Reilly Auto Parts by calling +1 (417) 829-5727 phone number
    General Information
    +1 (800) 755-6759
    +1 (800) 755-6759
    Click up if you have successfully reached O'Reilly Auto Parts by calling +1 (800) 755-6759 phone number 0 0 users reported that they have successfully reached O'Reilly Auto Parts by calling +1 (800) 755-6759 phone number Click down if you have unsuccessfully reached O'Reilly Auto Parts by calling +1 (800) 755-6759 phone number 0 0 users reported that they have UNsuccessfully reached O'Reilly Auto Parts by calling +1 (800) 755-6759 phone number
    Customer Service
    More phone numbers
  3. O'Reilly Auto Parts emails
  4. O'Reilly Auto Parts address
    233 South Patterson Avenue, Springfield, Kansas, 65802-2298, United States
  5. O'Reilly Auto Parts social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
O'Reilly Auto Parts Category
O'Reilly Auto Parts is ranked 2 among 493 companies in the Auto Parts and Repair Stores category