I have provided my order receipt which was an online order and picked up.
The fried rice was the worst I have ever had at Panda. I have been a customer for years and have never had a bad order util yesterday. The rice was mixed new rice with an old batch. Part was overcooked-- mushy like rice pudding along with undercooked rice and crunchy. I was so bad I was unable to finish it. I was not able to return to the store to get a refund or I would have. The broccoli beef was all broccoli and one small piece of beef. There was little attention to the quality I expect from your restaurant.
OLSON & FOLSOM
10831 Olson Drive, Rancho Cordova, CA 95670
[protected]
Order # [protected]
Customer Name: Frank Pedrosa
Customer Email: [protected]@gmail.com
Customer Contact Number: [protected]
Payment Method: Credit Card Visa x-9779. Amount: $21.21
ORDER FOR PICKUP
Order ready at 2:42 PM, TODAY (SATURDAY, 11/4/2023)
Thanks for your order!
1 x Plate (1 x $9.75) = $9.75
2 x Fried Rice
1 x The Original Orange Chicken
1 x Broccoli Beef
1 x Plate (1 x $9.75) = $9.75
1 x Chow Mein
1 x Fried Rice
1 x The Original Orange Chicken
1 x Kung Pao Chicken
SUBTOTAL $19.50
TAX $1.71
TOTAL
$21.21
Desired outcome: gift card or refund
Some people have reported getting NO beef with the Broccoli Beef dish. Panda Express is well-known for very poor service (they are generally staffed with 16-22 year olds and/or people who can't speak English), tiny portions of poor quality food and inflated prices.
Support a locally-owned mom n pop Chinese takeout.