Panda Motorworks’s earns a 1.0-star rating from 6 reviews, showing that the majority of performance tuning enthusiasts are dissatisfied with services and products.
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Customer service is terrible
Customer service is terrible. I paid extra for a previous order to have parts shipped before the whole order was in stock, but they only sent me one of the three parts that were available. It took over two months of weekly contact for updates. Now I need an oil change and Panda is the only one that offers my kit, so I ordered it. It's been six days and I haven't received any shipping information. I don't recommend ordering from Panda at all.
So, I made an order and realized I messed up and wanted to cancel it right away
So, I made an order and realized I messed up and wanted to cancel it right away. But, before it even got processed, I tried calling and emailing Panda Motorworks LLC. They finally got back to me the next day saying it was already shipped and I had to pay a 20% restocking fee. The thing is, it hasn't even been shipped yet and they still want me to pay. I get it if I got it and wanted to return it, but come on. I don't recommend them at all. They don't care about you, just your money.
I bought some stuff from Panda Motorworks LLC online, but I didn't get any tracking info for weeks
I bought some stuff from Panda Motorworks LLC online, but I didn't get any tracking info for weeks. I emailed them a bunch of times asking what was up, but they only got back to me like a month later. Then I waited another week and still no tracking. So I emailed them again and asked to cancel my orders, but they said they couldn't do that. Then a few days later, the VP of sales emailed me and explained why there were delays, but didn't say anything about canceling like I asked. The next day, I started getting tracking info for the stuff I wanted to cancel. The buying part was cool and the sales team helped me change my order, but after they took my money, their system broke and they only cared about keeping it, even though they didn't ship my stuff.
Panda Motorworks Complaints 3
Bought somethin' from Panda Motorworks LLC on May 7, 2022
Bought somethin' from Panda Motorworks LLC on May 7, 2022. Ain't got nothin' shipped to me yet, so I asked for my money back. Been leavin' messages everywhere, but ain't nobody gettin' back to me.
I ordered some wheels from Panda Motorworks LLC on 06/08 and I still haven't got them yet
I ordered some wheels from Panda Motorworks LLC on 06/08 and I still haven't got them yet. When I called them up to ask about it, they didn't know when they'd arrive. I asked for my money back since I haven't got the wheels, but they said they'd have to check if they could still cancel the order. They also said they'd take 7% off the refund for administrative costs. I don't think that's fair since it's their fault I haven't got my wheels yet.
Me and my 2013 Ford Focus were super happy to have Panda Motorworks in St
Me and my 2013 Ford Focus were super happy to have Panda Motorworks in St. Peters fix some stuff that I paid for and my warranty company, Assurant, covered. But Chris did me dirty by charging me for fancy Motorcraft parts and then putting in cheaper ones without telling me or changing the invoice. He straight up admitted it but won't fix it. I got all the parts to prove it and his confession. Can someone help me out here? Plus, because of those cheap parts, $900 worth of other stuff got messed up. He should replace that too, right? I got the invoice to prove it.
Is Panda Motorworks Legit?
Panda Motorworks earns a trustworthiness rating of 82%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for Panda Motorworks. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Pandamotorworks.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Pandamotorworks.com you are considering visiting, which is associated with Panda Motorworks, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Pandamotorworks.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- No reviews for pandamotorworks.com on popular sites. Be cautious and do additional research. Look for information about the Panda Motorworks and be careful with personal information or transactions.
- Pandamotorworks.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The pandamotorworks.com may offer a niche product or service that is only of interest to a smaller audience.
- We found that Panda Motorworks website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.
About Panda Motorworks
At Panda Motorworks, the focus is on delivering exceptional customer service and top-notch performance solutions that exceed expectations. The team is passionate about cars and is committed to providing customized solutions that meet the unique needs and preferences of each customer. Whether you are looking to upgrade your vehicle's engine, suspension, brakes, or exhaust system, Panda Motorworks has the expertise and resources to help you achieve your goals.
One of the key strengths of Panda Motorworks is its extensive inventory of high-quality aftermarket parts from leading manufacturers. From turbochargers and intercoolers to suspension components and exhaust systems, the shop has a wide selection of parts that can be tailored to your specific needs and budget. Additionally, the team is constantly researching and testing new products to ensure that they are offering the latest and most innovative solutions to their customers.
Another advantage of working with Panda Motorworks is the shop's commitment to transparency and honesty. The team takes the time to educate customers about the various options available and provides detailed explanations of the work that needs to be done. This helps customers make informed decisions and ensures that they are getting the best value for their money.
Overall, Panda Motorworks is a trusted and reliable partner for anyone looking to enhance the performance and appearance of their vehicle. With a focus on quality, customer service, and innovation, the shop has earned a reputation as one of the best in the business. So, whether you are a seasoned racer or a casual car enthusiast, Panda Motorworks has the expertise and resources to help you achieve your goals and take your driving experience to the next level.
Overview of Panda Motorworks complaint handling
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Panda Motorworks Contacts
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Panda Motorworks phone numbers+1 (636) 614-3100+1 (636) 614-3100Click up if you have successfully reached Panda Motorworks by calling +1 (636) 614-3100 phone number 1 1 users reported that they have successfully reached Panda Motorworks by calling +1 (636) 614-3100 phone number Click down if you have unsuccessfully reached Panda Motorworks by calling +1 (636) 614-3100 phone number 0 0 users reported that they have UNsuccessfully reached Panda Motorworks by calling +1 (636) 614-3100 phone number
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Panda Motorworks emailsmitch@pandamotorworks.com99%Confidence score: 99%sales@pandamotorworks.com95%Confidence score: 95%Sales
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Panda Motorworks address124 Trade Center Dr W, Cottleville, Missouri, 63376-1114, United States
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Panda Motorworks social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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